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Ghaya Grand Hotel

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Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, individually decorated, individually furnished
Deluxe Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Overview of Ghaya Grand Hotel

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Ghaya Grand Hotel

5.0 star property
Luxury hotel in Dubai Production City with 2 restaurants and spa

8,2/10 Very good

451 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Al Fay Road, Sports City, Near Meaisem City Center, Dubai, 392360

Room options

About this area

What's nearby

  • In Dubai Production City
  • Ibn Battuta Mall - 15 min drive
  • Mall of the Emirates - 21 min drive
  • Dubai Marina Mall - 16 min drive
  • Global Village - 14 min drive
  • Jumeirah Beach - 21 min drive
  • Souk Madinat Jumeirah - 20 min drive
  • Wild Wadi Water Park - 20 min drive
  • Burj Al Arab - 22 min drive
  • The Walk - 20 min drive
  • Dubai Exhibition Centre - 15 min drive

Getting around

  • Al Maktoum Intl. Airport (DWC) - 25 min drive
  • Dubai Intl. Airport (DXB) - 34 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 50 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Chili's - 12 min walk
  • 800 Degrees Neapolitan Pizzeria - 12 min walk
  • Reddy Roast - 4 min drive
  • Pulcinella Restaurant - 4 min drive
  • Wooden cellar - 4 min drive

About this property

Ghaya Grand Hotel

Ghaya Grand Hotel offers an airport shuttle (available 24 hours) for AED 250 per vehicle one-way. Guests can visit the spa to be pampered with hot stone massages, body wraps, or facials, and Red Diamond, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a 24-hour fitness center. The helpful staff and breakfast get good marks from fellow travelers.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 765 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 5:30 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite garage

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property
  • No alcohol served onsite

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Poolside bar
  • Coffee shop
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

What to do

  • Tennis
  • Skiing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (4521 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Russian

Room amenities

Be entertained

  • LED television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Red Diamond - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Fusion - This theme restaurant specializes in international cuisine and serves dinner only. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: AED 200 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 80 for adults and AED 40 for children
  • Airport shuttle service is offered for an extra charge of AED 250 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for AED 125.0 per night
  • Airport shuttle for children between the ages of 18 and 18 costs AED 250 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Noise-free guestrooms cannot be guaranteed. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p>This property accepts credit cards and cash.</p>

Also known as

Ghaya Grand Hotel Dubai
Ghaya Grand Hotel
Ghaya Grand Dubai
Ghaya Grand
Ghaya Grand Hotel Hotel
Ghaya Grand Hotel Dubai
Ghaya Grand Hotel Hotel Dubai

Frequently asked questions

Does Ghaya Grand Hotel offer free cancellation for a full refund?
Yes, Ghaya Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Ghaya Grand Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ghaya Grand Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Ghaya Grand Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Ghaya Grand Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Ghaya Grand Hotel?
Yes, an airport shuttle is available. The charge is AED 250 per vehicle one-way.
What are the check-in and check-out times at Ghaya Grand Hotel?
You can check in from 3:00 PM - 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Ghaya Grand Hotel and nearby?
Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the spa tub. Ghaya Grand Hotel also has an outdoor pool and a 24-hour fitness center, as well as a sauna.
Are there restaurants at or near Ghaya Grand Hotel?
Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Chili's (12-min walk), 800 Degrees Neapolitan Pizzeria (12-min walk), and NKD Pizza (2.7 mi).

Reviews

8,2

Very good

8,6/10

Cleanliness

8,5/10

Staff & service

8,3/10

Amenities

8,4/10

Property conditions & facilities

7,9/10

Eco-friendliness

Reviews

10/10 Exceptional

The hotel was great and the breakfast was realy good. The staff was very nice, kind and helpful. I will definitely will back when I will arrived to Dubai.
Oshri, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our stay at Ghaya Grand Hotel was even more than we expected. Very nice hotel, clean, very friendly, dedicated and helpful staff. I will highly recommend this hotel to all our friends. Thank you, Ghaya Grand Hotel.
Viorica, 8-night family trip
Verified Expedia guest review

8/10 Very good

The hotel was good, the pool was clean, the gym however was abit small with minimal equipment but still okay. The staff were polite. The room was clean and big and housekeeping were generally quite good. The shower was not good as the door would not close properly so all the water spilt out on the marble flooring and you had to be very careful when walking out of the shower otherwise slip and fall. My rating would be 4/5
Mohammed, 10-night romance trip
Verified Expedia guest review

8/10 Very good

Clean. Very friendly and helpful staff. Good value for money.
Bahman, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Quick night away
First time at the hotel and a wonder check in experience. They request a deposit. The hotel is just off E311 and easy to navigate. Lovley restaurants in the hotel. The room was a lovely upgrade with all the amenities. Comfort is top notch. Clean and freash. The surrounding area,Moyor City,has lots of hidden gems. City centre is 5min walk away for shopping. Will definitely stay again.
Gillian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jakob, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was an amazing stay.
Mohamed Infas, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

jushna, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

AbuBaker, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 1-night trip
Verified Hotels.com guest review