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All properties in Interlaken, Canton of Bern, Switzerland
1 room, 2 adults

Hotel Crystal

3-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Rugenparkstrasse 13, Interlaken, BE, 3800, Switzerland

City-center hotel within walking distance of Mystery Rooms
  • Free continental breakfast and free WiFi
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

Switzerland may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Friendly staff, interesting keys system. Very near to Interlaken West.Dec 30, 2019
  • Very friendly staff, close to train station and an awesome breakfast!Dec 29, 2019

Hotel Crystal

  • Standard Twin Room (max 2 guests)
  • Standard Double Room (max 2 guests)
  • Standard Triple Room (max 3 guests)
  • Standard Single Room (max 1 guest)
  • Deluxe Quadruple Room
  • Superior Single Room
  • Superior Twin Room
  • Standard Double Room
  • Superior Single Room
  • Standard Single Room
  • Standard Triple Room
  • Standard Twin Room

What’s around Hotel Crystal


  • In Central Interlaken
  • Lake Thun - 30 min walk
  • Lake Brienz - 38 min walk
  • Mystery Rooms - 5 min walk
  • Hoeheweg - 9 min walk
  • Seilpark Interlaken - 9 min walk
  • Kletterhalle Interlaken - 10 min walk
  • Kunsthaus Interlaken - 10 min walk

Getting around

  • Bern (BRN-Belp) - 37 min drive
  • Interlaken West Station - 4 min walk
  • Interlaken Ost Station - 23 min walk
  • Interlaken (ZIN-Interlaken Ost Railway Station) - 24 min walk

At a glance

Key facts

Hotel size

  • This hotel has 56 rooms


  • Check-in time 3:30 PM-7:30 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Switzerland may have travel restrictions in place, including self-quarantine, due to COVID-19.
The front desk is open daily from 8:00 AM - 11:30 AM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Pets stay free

  • Restrictions apply*


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No onsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
Things to do
  • Ski storage
  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Luggage storage
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Handrails in stairways
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese

In the room

Home comforts
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Hotel Crystal’s small print

Also known as

  • Crystal Interlaken
  • Hotel Crystal Interlaken
  • Hotel Crystal Hotel
  • Hotel Crystal Interlaken
  • Hotel Crystal Hotel Interlaken


For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.

Deposit: CHF 200 per stay

Optional extras

Cribs/Infant beds are available for CHF 15.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Crystal

  • Does Hotel Crystal offer free cancellation for a full refund?
    Yes, Hotel Crystal does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Crystal?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Crystal?
    Sorry, there's no onsite parking at Hotel Crystal.
  • Are pets allowed at Hotel Crystal?
    Yes, pets are welcome. Service animals are exempt from fees.
  • What are the check-in and check-out times at Hotel Crystal?
    You can check in from 3:30 PM - 7:30 PM. Check-out time is 11 AM.
  • Are there restaurants at or near Hotel Crystal?
    Yes. Nearby restaurants include Per Bacco (4-min walk), Brasserie 17 (8-min walk), and Taj Palace (8-min walk).
  • Is there an onsite casino at Hotel Crystal?
    No, this hotel doesn't have a casino, but Interlaken Casino (15-min walk) is nearby.
  • What is there to do at Hotel Crystal and nearby?
    Have fun with nearby winter activities like skiing.

Recent reviews

Fabulous 8,6 From 238 reviews

Exceptional 10,0
Nice friendly hotel, rooms clean and the beds comfortable, easy to walk about the town quiet location i have no complaints.
gb1 night trip
Fair 4,0
us3 night family trip
Exceptional 10,0
Good location close to station Hotel staff very pleasant, very helpful Good breakfast
oldfogey, us4 night family trip
Fair 4,0
I would give this hotel two stars. It is clean and located 5 minutes away from Interlaken west train station. The room is extremely basic. No AC and no screens on the windows.
Jersey, us1 night family trip
Exceptional 10,0
Well suited to my needs
I'm travelling around Switzerland by rail and this hotel was very convenient for me as it is situated just a few minutes from Interlaken West station.The hotel provides a transit pass, which can be used to take buses and trains in the city area. All the amenities a traveller needs are in walking distance. Service was good, staff werefriendly, breakfast was ample and there was always space available in the breakfast room.
Ian, ca3 night trip
Good 6,0
Not bad but not that great.
Very basic for a reasonable price for the area. Super nice staff but the room was a bit shabby and the bathroom has seen better days. The hairdryer didn't work and there was a bit of a funky smell although it seemed ckean. Thin walls let through our neighbor's loud talking. The breakfast was pretty good.
Jacqui, us1 night family trip
Exceptional 10,0
More than a home away from home!
Loved the staff and lovely clean room. And with a large balcony. Extremely convenient to station - easy walk to everything
Elizabeth, au3 night trip
Good 6,0
Room was clean but no elevator for our room had to bring luggage using 10 stairs Carpet They did help to keep our luggage at reception after check out Breakfast was decent and service was good
Intezar Ahmed, ca1 night trip
Fair 4,0
Located on a noisy street. Lots of cars and people coming out of bars screaming at night.
us2 night family trip
Exceptional 10,0
Very friendly staff really helpful. Excellent breakfast good selection. Comfortable beds and a fan available if bedroom was hot. Could have done with more powdered milk for tea available.
gb3 night trip with friends

Hotel Crystal