Alpenhotel Fleurs de Zermatt

Photo gallery for Alpenhotel Fleurs de Zermatt

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Indoor pool, outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Indoor pool, outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Indoor pool, outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Premium bedding, in-room safe, desk, laptop workspace

Overview of Alpenhotel Fleurs de Zermatt

Alpenhotel Fleurs de Zermatt

4.0 star property
4-star ski-in/ski-out hotel with spa, near Zermatt-Furi Gondola

9,2/10 Superb

406 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Connecting rooms available
Map
Unterer Mattenweg 41, Zermatt, VS, 3920
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • Full-service spa
  • Indoor pool and outdoor pool
  • Ski storage
  • Health club
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Bar/lounge
  • Conference center
  • Business center
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

Getting around

  • Sion (SIR) - 78 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Zermatt Gornergratbahn Station - 5 min walk
  • Zermatt Station - 6 min walk

About this property

Alpenhotel Fleurs de Zermatt

4-star hotel in the mountains
Consider a stay at Alpenhotel Fleurs de Zermatt and take advantage of a free breakfast buffet, a terrace, and an art gallery on site. Hit the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski storage. Indulge in a body treatment, a massage, and a body scrub at the onsite spa. Enjoy the health club, as well as activities like mountain biking and ice skating. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a library.
You'll also find perks like:
  • A seasonal outdoor pool and an indoor pool, with sun loungers
  • An elevator, massage treatment rooms, and smoke-free premises
  • Free newspapers, luggage storage, and tour/ticket assistance
  • A front desk safe and helicopter/airplane tours
  • Guest reviews speak highly of the breakfast, pool, and helpful staff
Room features
All guestrooms at Alpenhotel Fleurs de Zermatt feature comforts such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with children's robes and free toiletries
  • 39-inch flat-screen TVs with cable channels
  • Children's slippers, daily housekeeping, and desks

Languages

Bulgarian, Croatian, English, French, German, Italian, Polish, Portuguese, Russian, Serbian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 38 rooms

Arriving/Leaving

  • Check-in time from 3:30 PM - 11 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • Bar/lounge

Traveling with children

  • Children's games
  • Toys

What to do

  • Hiking/biking trails
  • Helicopter/airplane tours
  • Ice skating
  • Bicycle rentals nearby
  • Mountain climbing nearby
  • Sledding nearby

Working away

  • Business center
  • Meeting room
  • Conference center (388 square feet of space)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • An indoor pool
  • Art gallery on site
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Bulgarian
  • Croatian
  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Serbian
  • Turkish

Ski

  • Ski-in/ski-out access
  • Ski storage
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • 39-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Espresso maker
  • Bathrobes and slippers
  • Children's robes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Matterhorn Lounge - Onsite bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Children & extra beds

  • Cribs/infant beds are available for CHF 60 per night
  • Rollaway beds are available for CHF 80 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • The seasonal pool is open from January to December
  • Children under 12 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Alpenhotel Fleurs Zermatt Hotel
Alpenhotel Fleurs Hotel
Alpenhotel Fleurs Zermatt
Alpenhotel Fleurs
Alpenhotel Fleurs de Zermatt Hotel
Alpenhotel Fleurs de Zermatt Zermatt
Alpenhotel Fleurs de Zermatt Hotel Zermatt

Frequently asked questions

Does Alpenhotel Fleurs de Zermatt offer free cancellation for a full refund?
Yes, Alpenhotel Fleurs de Zermatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Alpenhotel Fleurs de Zermatt?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Alpenhotel Fleurs de Zermatt?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Alpenhotel Fleurs de Zermatt?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Alpenhotel Fleurs de Zermatt?
Sorry, there's no onsite parking at Alpenhotel Fleurs de Zermatt.
What are the check-in and check-out times at Alpenhotel Fleurs de Zermatt?
You can check in from 3:30 PM - 11 PM. Check-out time is 11 AM.
What is there to do at Alpenhotel Fleurs de Zermatt and nearby?
During the winter, enjoy onsite recreation like ice skating and return when the snow melts for mountain biking and hiking. Additional recreation onsite includes helicopter/airplane tours. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Alpenhotel Fleurs de Zermatt also has a seasonal outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Alpenhotel Fleurs de Zermatt?
Yes. Nearby restaurants include Restaurant Walliserstube (4-min walk), Rosstall (4-min walk), and Chez Heini (5-min walk).
What's the area around Alpenhotel Fleurs de Zermatt like?
Alpenhotel Fleurs de Zermatt is a short 4-minute walk from Zermatt (QZB-Zermatt Train Station) and 6 minutes' walk from Zermatt–Sunnegga Funicular. Travelers love the hotel's prime location.

Overall score and ratings

9,2

Superb

9,7/10

Cleanliness

9,1/10

Staff & service

9,2/10

Amenities

9,6/10

Property conditions & facilities

9,1/10

Eco-friendliness

8/10 Very good

Najma, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved room #401 with the view of the Matterhorn
Stephanie, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Spa opening hours are 4-10pm so you cant relax in the morning. Breakfast was supposed to be till 11am but when we came 10:30 the kitchen was already closed and half of the food was gone. We've asked about gluten free options before atat which we got messaged that there will be but then there wasnt anything.
1-night trip
Verified Hotels.com guest review

8/10 Very good

very new facility but some of the staff lacked the expected pleasant attitude and friendly approach to their jobs.
bruce, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

Alexander, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful decor, unique ammenities, gorgeous pool and spa. Just absolutely lovely experience with a view of the Matterhorn. They even had a gift bag for us when we left.
LIZA, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful, clean hotel with delicious food and great staff.
Jonathan, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location! Walking distance < 8 min to train station & supermarket & dining. Nice clean hotel that serve gd breakfast and cakes in the evening. Good value for $ compare to the one I’m stay before.
jacqueline, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Ken Wing, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Benito, 2-night trip
Verified Hotels.com guest review