Guests
All properties in Acapulco, Guerrero, Mexico

We Hotel Acapulco

3-star hotel with outdoor pool, near Parque Papagayo

  • Free WiFi and free parking
From
ZAR 822

Image gallery

  • Interior Entrance
  • Interior Entrance
  • Outdoor Pool
  • Double Room (Internal View) - Bathroom
  • Interior Entrance
Interior Entrance. Image 1 of 31.
1 / 31Interior Entrance
Av. Costera Miguel Aleman 248, Acapulco, 39355, GRO, Mexico
8,6.Fabulous.
  • Everything was fantastic - frieny and helpful staff and modern facilities. Highly…

    Jul 23, 2021

  • Fantastic hotel, right opposite the beach. Big, air conditioned rooms with massive…

    Jul 22, 2021

See all 81 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 48 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Terrace
  • 24-hour front desk

For families

  • Children's pool
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Costera Acapulco
  • Parque Papagayo - 11 min walk
  • Zocalo - 24 min walk
  • Diana the Huntress - 32 min walk
  • La Quebrada Cliffs - 32 min walk
  • Tamarind Beach - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite
  • Double Room, Balcony, Ocean View
  • Double Room (ADA)
  • Double Room (Internal View)
  • Double Room (with Window)
  • Double Room, Balcony
  • Room (King, Pool)
  • Room (king with Window)
  • Room (King Costera)
  • Suite

What’s around

Landmarks

  • In Costera Acapulco
  • Parque Papagayo - 11 min walk
  • Zocalo - 24 min walk
  • Diana the Huntress - 32 min walk
  • La Quebrada Cliffs - 32 min walk
  • Tamarind Beach - 3 min walk
  • Hornos Beach - 5 min walk
  • Playa Las Hamacas - 7 min walk
  • Papagayo Beach - 9 min walk
  • Condesa Beach - 12 min walk
  • Casa de Mascara (House of Masks) - 14 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 18 min drive
map
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Av. Costera Miguel Aleman 248, Acapulco, 39355, GRO, Mexico

At a glance

Hotel size

  • This hotel has 48 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-6:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Things to do

  • Number of outdoor pools - 1
  • Children's pool

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 50-cm flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • We Acapulco
  • We Hotel Acapulco Hotel
  • We Hotel Acapulco Acapulco
  • We Hotel Acapulco Hotel Acapulco

*See fees & policies for additional details or extra charges

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 6:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes. Nearby restaurants include El Amigo Miguel (5-min walk), Tacos Maravillas (11-min walk), and Bocana Beach Papagayo (11-min walk).
  • We Hotel Acapulco has an outdoor pool.
8,6.Fabulous.
  • 8,0.Very good

    GOOD STAY

    THE ROOM VERY CLEAN. THE LADY THAT CHECKED ME IN WAS VERY HELPFULL AND FRIENDLY. THE ONLY THING THAT NEEDS IMPROVEMENT IS THE WIFI I COULD NOT CONNECT AT ALL DURING MY WHOLE STAY.

    Maria, 2 night family trip, Jun 18, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Although the property is advertised as "sea view rooms", rooms are actually facing the pools. To avoid being stared at from the pool area, I had to keep the curtains closed at all times, so the place felt dungeony. Hot water in the shower was actually lukewarm at best, which wasn't always pleasant. There was no hairdryer or a fridge in the room. I didn't mind the hairdryer, but the fridge is a must in my opinion.

    Alexander, 2 night romance trip, Jan 31, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    The property was very clean and up to date loved the motel. They could use some training on their staff. The only english speaking person at the front desk held us there for an hour and half trying to straighten up a mistake with expedia. I told her please just let us go to our room and we could straighten it up the next day. We had been traveling for 10 hours and we were exhausted. She would have nothing to do with letting up in our room. She needs some customer service training. Besides the bad check in the rest of the staff and hotel was fantastic. Hope you check out this motel if you are in Acapulco.

    2 night romance trip, Mar 13, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Plutot tranquile et comfortable

    Plutot tranquile et comfortable

    John, 2 night trip, Jan 4, 2022

    Verified Hotels.com guest review

  • 8,0.Very good

    buen lugar para las maletas

    buena en general, muy caro el valor de la habitación no memquisieron facturar

    JORGE SAUL, 3 night trip, Dec 30, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Hotel sin lujos

    Es un hotel muy simple sin lujos.

    Rogelio Cesar, 3 night trip, Dec 30, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Lo bueno y lo malo del lugar

    El hotel tiene una muy buena ubicación pero cuenta con varias carencias a pesar de que es relativamente nuevo. Lo malo 1. No tenia servicio de restaurante ni bar en las tardes ni en las noches (solo desayunos) 2. El elevador no funcionaba bien si no salias/entrabas rápido corrías el riesgo que la puerta te golpeara. 3. El acceso a las habitaciones no es el mejor, tiene agujeros en ciertas partes del suelo (en la junta constructiva específicamente) que pueden ser peligrosos si viajas con niños o si vas distraído. 4. Si vas en carro el estacionamiento esta oscuro, y para subir tus maletas pasas por zonas nada agradables para poder llegar al elevador que esta un piso arriba. 5. En las noches se escucha en la habitación el transito de los vehículos Lo bueno 1. La ubicación es excelente, todos los servicios cerca 2. Su alberca es bastante amplia 3. Las habitaciones están limpias 4. Tiene buena vista al mar en los pisos 5 y 6 5. Cuenta con caja fuerte

    Daniel Alejandro, 2 night family trip, Dec 28, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    Un asco de hotel

    Un fiasco de hotel, todo descuidado mal oliente… las fotos que publican no están actualizadas… ya es un hotel de 1 Estrella, se está cayendo a pedazos. El piso abierto paredes que se caen, qué asco de hotel.

    Rosalinda, 2 night family trip, Dec 28, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    El estacionamiento no tiene espacio para vehículos pickups y la tuve que dejar en la calle, frente al hotel.

    noel, 1 night family trip, Dec 28, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Muy buen hotel

    El hotel me parecio bastante bien, acorde al precio. Todos son muy amables, la habitacion muy limpia y con comodidades. La alberca la mantienen bastante limpia y le dan mantenimiento diario.

    Marco Antonio, 2 night family trip, Dec 23, 2021

    Verified Hotels.com guest review

See all 81 reviews