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Sheraton Grand Wuhan Hankou Hotel

Luxury hotel in Jiang Han with 3 restaurants and spa

  • Free WiFi and free parking
From
ZAR 1,477

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Pool
  • Pool
  • Pool
  • Grand Room, 1 King Bed, Non Smoking - Bathroom
  • Pool
Pool. Image 1 of 80.
1 / 80Pool
8,8.Fabulous.
  • ExcelExcellent

    Nov 12, 2018

  • Good service, comfy bed, clean room, and good breakfast.

    Jan 16, 2020

See all 62 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from January 1 2021 to December 31 2022 (dates subject to change):
  • Dining venue(s)
    • Free parking
    • Pool
    • Free WiFi
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 500 guestrooms
    • Daily housekeeping
    • 3 restaurants and 3 bars/lounges
    • Full-service spa
    • Indoor pool
    • Breakfast available

    For families

    • Children's club (free)
    • Rollaway/extra beds (surcharge)
    • Connecting/adjoining rooms available
    • Private pool
    • Television
    • Free toiletries

    What’s around

    • In Jiang Han
    • Wuhan Museum - 23 min walk
    • Wuhan Garden Expo Park - 32 min walk
    • Jianghan Road - 3.1 mi / 5 km
    • Zhongshan Park - 2.8 mi / 4.6 km
    • Wuhan International Country Club - 4.8 mi / 7.8 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Deluxe Room, 1 King Bed, Non Smoking
    • Deluxe Room, 2 Double Beds, Non Smoking
    • Superior Room, 1 King Bed, Non Smoking
    • Superior Room, 2 Double Beds, Non Smoking
    • Grand Room, 1 King Bed, Non Smoking
    • Club Room, 1 King Bed, Non Smoking
    • Club Room, 2 Double Beds, Non Smoking
    • Club Suite, 1 King Bed, Non Smoking
    • Grand Suite, 1 King Bed, Non Smoking
    • Club Suite, 1 King Bed, Non Smoking
    • Presidential Suite, 1 Double Bed, Non Smoking

    Location

    • In Jiang Han
    • Wuhan Museum - 23 min walk
    • Wuhan Garden Expo Park - 32 min walk

    What’s around

    Landmarks

    • In Jiang Han
    • Wuhan Museum - 23 min walk
    • Wuhan Garden Expo Park - 32 min walk
    • Jianghan Road - 3.1 mi / 5 km
    • Zhongshan Park - 2.8 mi / 4.6 km
    • Wuhan International Country Club - 4.8 mi / 7.8 km
    • Wuhan Art Museum - 4.9 mi / 8 km
    • Hankow Customs House - 6.5 mi / 10.5 km
    • Wuhan International Convention & Exhibition Center - 7.2 mi / 11.7 km
    • Han Street - 7.7 mi / 12.4 km
    • Gude Temple - 7.8 mi / 12.6 km

    Getting around

    • Wuhan (WUH-Tianhe Intl.) - 30 min drive
    • Hankou Railway Station - 17 min walk
    • Wuchang Railway Station - 35 min drive
    • Wuhan Station - 37 min drive
    • Hankou Railway Station - 17 min walk

    At a glance

    Hotel size

    • This hotel has 500 rooms
    • This hotel is arranged over 41 floors

    Arriving/leaving

    • Check-in time 2:00 PM-midnight
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

    Special check-in instructions

    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)
    • Free children's club

    Pets

    • Pets not allowed

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
    *See small print for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (free)

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 3 restaurants
    • 3 bars/lounges
    • 24-hour room service

    Things to do

    • Indoor pool
    • Health club
    • Full-service spa
    • Spa treatment room(s)

    Working away

    • Business center
    • Conference space
    • Conference space size (feet) - 23584
    • Conference space size (meters) - 2191
    • Conference center

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Elevator
    • Designated smoking areas
    • Garden
    • Terrace

    Accessibility

    • Accessible bathroom
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible spa
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Visual alarms in hallways
    • Lowered electrical outlets in bathroom
    • Height-adjustable showerhead
    • Grab bar - near toilet
    • Visual fire alarm
    • Lever door handles

    Languages Spoken

    • Chinese
    • English
    • Japanese

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Pillow menu
    • Down comforter
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Turndown service
    • Pillowtop mattress

    Things to enjoy

    • Private pool
    • Private plunge pool
    • Fireplace

    Freshen up

    • Partially open bathroom
    • Shower/tub combination
    • Rainfall showerhead
    • Bidet
    • Designer toiletries
    • Hair dryer

    Be entertained

    • 46-inch flat-screen TV
    • Satellite TV channels
    • IPod docking station

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    炫逸水疗 has massage/treatment rooms. Public bath/onsen services include an indoor public bath (no minerals).

    The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

    Dining

    Feast - This restaurant specializes in international cuisine.

    Red Basil - This restaurant specializes in Thai cuisine and serves lunch and dinner.

    Yue - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

    Small print

    Also known as

    • Sheraton Wuhan Hankou Hotel
    • Sheraton Grand Wuhan Hankou Hotel Hotel Wuhan
    • Sheraton Wuhan Hankou
    • Sheraton Hankou
    • Sheraton Grand Hankou Hotel
    • Sheraton Grand Wuhan Hankou
    • Sheraton Grand Hankou
    • Sheraton Grand Wuhan Hankou
    • Sheraton Grand Wuhan Hankou Hotel Hotel
    • Sheraton Grand Wuhan Hankou Hotel Wuhan

    Optional extras

    Rollaway beds are available for CNY 300.0 per night

    Breakfast costs between CNY 100 and CNY 100 for adults, and CNY 50 and CNY 50 for children (approximately)

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Children under 16 years old are not allowed in the spa without adult supervision.

    Guests under 3 years old are not allowed in the spa.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Guests are provided with hand sanitizer.

    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

    This property accepts credit cards and cash.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Sheraton Grand Wuhan Hankou Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Electric vehicle charging is available.
    • Yes, there's an indoor pool.
    • Sorry, pets aren't allowed.
    • You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-out is available.
    • Yes, there are 3 onsite restaurants, featuring international cuisine. The dining venue will be unavailable from January 1 2021 to December 31 2022 (dates subject to change). Nearby restaurants include Brussels Beer Garden (2.3 mi), Yundu Hotel (3.4 mi), and 小尾羊火锅酒楼 (3.6 mi).
    • Sheraton Grand Wuhan Hankou Hotel has 3 bars, a spa, and private plunge pools, as well as a health club and a garden.
    8,8.Fabulous.
    • 4,0.Fair

      I stayed at the hotel from 11-13 Dec. I spent more to book a king bed room, but the room was not available when I checked in because they over-rented out their king rooms. I was offered a twin room but they offered to change me to a king bed the next day. On the following day, I changed to the king bed room. The room was warm and it was obvious that the AC was not functioning properly in room 3318. When the technician came, his advice was to open the window until I decide to go to sleep. Note that the hotel was still serving cold AC and not yet switched to heating mode. The more ridiculous thing is that when I was sending him out, the air in the corridor was much cooler than my room (supposed to be set at 16degrees Celsius with max wind speed). He suggested if I wanted to keep my main door open. Shall not stay here again if I return to Wuhan.

      2 night business trip, Dec 10, 2019

      Verified Expedia guest review

    • 8,0.Very good

      Staff were friendly and helpful Room was a bit outdated but clean Good location right next to a shopping centre Breakfast was ok

      Anna, 1 night business trip, Dec 4, 2019

      Verified Expedia guest review

    • 10,0.Exceptional

      Close to a shopping mall where we can also find food. Staffs are friendly and very helpful. Subway is not too far a walk from the hotel. Will definitely consider staying here on my next trip back to Wuhan.

      2 night family trip, Nov 11, 2019

      Verified Expedia guest review

    • 4,0.Fair

      Good Hotel

      Overall was an excellent stay , hotel seems very new maybe about 2 years plus and in a very quiet location about 10mins drive from the main Hankou busy area and only 2 mins drive from the main Hankou railway station. Being a frequent Wuhan traveller, this is an up n coming area to he developed. However the airconditioning in my room and a few other rooms i viewed was not good amd can be improved vastly. Not sure if it is because the management feels winter is coming hence they tuned the airconditioning in the rooms. Another area for improvement is to provide champagne and better wines in the lounge as this will make Sheraton stand out amongst all other 5 star hotels in China. Overall, a very comfortable stay and will only return if the improvements are made.

      4 night business trip, Oct 23, 2019

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Good hotel

      Very nice

      1 night business trip, Oct 8, 2019

      Verified Hotels.com guest review

    • 10,0.Exceptional

      The hotel is very new and stylish. A little bit far from tourist sites but very close to good local restaurants!

      1 night trip with friends, Oct 2, 2019

      Verified Hotels.com guest review

    • 10,0.Exceptional

      The hotel was very clean and nice. On a very hot day it was quite cool inside. One aspect I especially enjoyed was that the hotel did not smell like smoke. So many hotels here do.

      Jonathan, 1 night romance trip, Aug 8, 2019

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Very comfortable, overall very good experience staying in this hotel. A bit further away from hankou rail station but easy to get a taxi (and is not expensive)

      2 night trip with friends, Jun 1, 2019

      Verified Expedia guest review

    • 8,0.Very good

      Hotel is big, new but some things are missing I m comparing w others that s why i wasn't satisfied

      Abraham, 2 night business trip, Mar 6, 2019

      Verified Expedia guest review

    • 8,0.Very good

      Great stay!

      1 night romance trip, Dec 29, 2018

      Verified Hotels.com guest review

    See all 62 reviews