Zafiro Palace Alcudia

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2 indoor pools, 10 outdoor pools, pool umbrellas, sun loungers
2 indoor pools, 10 outdoor pools, pool umbrellas, sun loungers
2 indoor pools, 10 outdoor pools, pool umbrellas, sun loungers
Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Overview of Zafiro Palace Alcudia

Zafiro Palace Alcudia

5-star property
Luxury hotel with spa, near Alcúdia Port

9,0/10 Superb

427 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Microwave
Map
C/ Camí Real al Moll, 2, Puerto de Alcudia, Alcúdia, Mallorca, 7400
Main amenities
  • Daily housekeeping
  • Near the beach
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 indoor pools and 10 outdoor pools
  • Breakfast available
  • Free children's club
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Beach umbrellas
For families
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Cookware, dishware, and utensils

Choose dates to view prices

About this area

What's nearby

  • Playa de Muro - 32 min walk
  • Alcúdia Beach - 19 min drive
  • Pollensa Port - 16 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 49 min drive
  • Sa Pobla Station - 19 min drive
  • Inca Station - 20 min drive
  • Lloseta Station - 24 min drive

About this property

Zafiro Palace Alcudia

5-star luxury hotel by the sea
You can look forward to a swim-up bar, a poolside bar, and a terrace at Zafiro Palace Alcudia. Adventurous travelers may like the aerobics and cycling at this hotel. Indulge in a body treatment, a body scrub, and a facial at the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature international cuisine and more. In addition to mini golf and a coffee shop/cafe, guests can connect to free in-room WiFi.
Other perks include:
  • 10 outdoor pools and 2 indoor pools, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and an outdoor tennis court
  • An electric car charging station, secured bicycle storage, and concierge services
  • Guest reviews speak highly of the family-friendly amenities and helpful staff
Room features
All 369 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning. Guests reviews speak well of the spacious rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and cribs/infant beds
  • Egyptian cotton sheets and memory foam beds
  • Bathrooms with rainfall showers and deep soaking tubs
  • 40-inch LCD TVs with satellite channels
  • Microwaves, stovetops, and cookware/dishes/utensils

All-inclusive

All-inclusive room rates at Zafiro Palace Alcudia are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included

Land activities

Fitness facilities

Languages

Catalan, English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 369 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 5 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Fitness classes
  • Mini golf
  • Beach nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach umbrellas
  • Bike shop
  • Bike repair services
  • Bike cleaning
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 8 buildings/towers
  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 10 outdoor pools
  • 2 indoor pools
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Grab bar near toilet

Languages

  • Catalan
  • English
  • German
  • Spanish

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
  • Crib/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Microwave
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

All-inclusive room rates at Zafiro Palace Alcudia are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included

Land activities

Fitness facilities

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Market - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
El Pórtico - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
El Olivo - This theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.
Tastes & Sushi - This sushi bar specializes in sushi and serves dinner only. Reservations are required. Open select days.
La Veranda - This bistro serves dinner only. Reservations are required. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Breakfast costs between EUR 22 and EUR 28 for adults, and EUR 11 and EUR 14 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The property is closed between November 7 and February 24.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Cribs/infant beds are available for EUR 4.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Viva Zafiro Alcudia Hotel
Viva Zafiro Hotel
Viva Zafiro Alcudia
Viva Zafiro
Viva Zafiro Alcudia Majorca, Spain
Viva Zafiro Alcudia & Spa Majorca Spain
Zafiro Palace Alcudia Hotel
Zafiro Palace Hotel
Zafiro Palace
Viva Zafiro Alcudia Spa
Zafiro Palace Alcudia ex Viva Zafiro Alcudia Spa
Zafiro Palace Alcudia Spa ex Viva Zafiro Alcudia Spa
Zafiro Palace Alcudia Hotel
Zafiro Palace Alcudia Alcúdia
Zafiro Palace Alcudia Hotel Alcúdia

Frequently asked questions

Is Zafiro Palace Alcudia currently open?
The property is closed between November 7 and February 24.
Does Zafiro Palace Alcudia offer free cancellation for a full refund?
Yes, Zafiro Palace Alcudia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Zafiro Palace Alcudia?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Zafiro Palace Alcudia?
Yes, there are 2 indoor pools, 10 outdoor pools, and a children's pool.
Are pets allowed at Zafiro Palace Alcudia?
Sorry, pets aren't allowed.
Is parking offered on site at Zafiro Palace Alcudia?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Zafiro Palace Alcudia?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Zafiro Palace Alcudia and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes aerobics. Enjoy a treatment at the spa and a relaxing soak in the spa tub after a day out and about. This hotel also offers 2 indoor and 10 outdoor swimming pools. Zafiro Palace Alcudia also has 2 bars, a waterslide, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Zafiro Palace Alcudia?
Yes, there are 5 onsite restaurants, featuring international cuisine. Nearby restaurants include La Casa Gallega (7-min walk), The Wine Side (8-min walk), and Como en Casa (8-min walk).
Does Zafiro Palace Alcudia have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Zafiro Palace Alcudia like?
Zafiro Palace Alcudia is a short 9-minute walk from Alcúdia Port and 9 minutes' walk from Alcúdia Beach.

Overall score and ratings

9,0

Superb

9,3/10

Cleanliness

9,1/10

Staff & service

9,0/10

Amenities

9,2/10

Property conditions & facilities

8,6/10

Eco-friendliness

10/10 Exceptional

Can’t go wrong!
Excellent family hotel, spoilt for choice on swimming pools, kids activities, excellent kids clubs. The staff are all so friendly and go out their way to help. The manager Danielle was superb and my 4 year old twins loved her! Food buffet was varied and the quality of the food was wonderful. The kids were so happy which made us happy! There was an excellent show for the kids every evening, only thing I’d say about that is it could start a bit earlier for kids bedtime. Wonderful week’s holiday.
Tina, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Family resort
aleksander, 3-night family trip
Verified Expedia guest review

8/10 Very good

Rebecca, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Katherine, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel
My family and I had a truly wonderful stay at this hotel and the staff went out of their way to make it enjoyable. We highly recommend this hotel!
7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Philippe, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

grosse aber übersichtliche Anlage. div. Einzelgebäude. Ruhig. sehr gute Lage. gepflegter Aussenraum. Zutritt mit Badgesystem unkompliziert. wenig Rückzugsorte im Aussenraum (nur an den div. pools). Bett zu hart. Bettwäsche mit 3 Laken mühsam
Beat, 5-night trip
Verified Ebookers guest review

8/10 Very good

Enjoyed the Level Club
Gary, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Very good.
Gary, 1-night trip with friends
Verified Hotels.com guest review