Hotel Helenenburg

Photo gallery for Hotel Helenenburg

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Standard Single Room, Balcony, View | Hypo-allergenic bedding, in-room safe, free WiFi
Standard Double Room, Balcony, View | Hypo-allergenic bedding, in-room safe, free WiFi
Standard Double Room, Balcony, View | Hypo-allergenic bedding, in-room safe, free WiFi
Standard Single Room, Balcony, View | Hypo-allergenic bedding, in-room safe, free WiFi

Overview of Hotel Helenenburg

Hotel Helenenburg

3.0 star property
Bad Gastein ski-in/ski-out hotel with ski storage and restaurant

8,6/10 Fabulous

39 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
Map
Kötschachtaler Str 18, Bad Gastein, Salzburg, 5640
Main amenities
  • Golf course
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • 24-hour fitness center
  • Room service
  • Childcare
  • Airport shuttle
  • Area shuttle
  • Terrace
  • Garden
For families
  • Supervised childcare (surcharge)
  • Playground on site
  • Television
  • Garden
  • Terrace
  • Laundry facilities

Choose dates to view prices

About this area

Getting around

  • W.A. Mozart Airport (SZG) - 73 min drive
  • Böckstein Station - 11 min drive
  • Bad Gastein Station - 15 min walk
  • Bad Hofgastein Station - 19 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Hotel Helenenburg

3-star hotel in the mountains
Take advantage of a golf course, a roundtrip airport shuttle, and a terrace at Hotel Helenenburg. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access and ski storage. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and an area shuttle
  • Meeting rooms, a front desk safe, and smoke-free premises
Room features
All 40 rooms include amenities such as free WiFi, safes, and room service.
Extra amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • Flat-screen TVs with satellite channels
  • Balconies and phones

Languages

German

At a glance

Hotel size

  • 40 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 8 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Supervised childcare*

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service

Traveling with children

  • Playground
  • Supervised childcare (surcharge)

What to do

  • Ski-in/ski-out access
  • Sledding nearby

Working away

  • Meeting rooms

Services

  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour fitness center
  • Golf course on site

Languages

  • German

Ski

  • Ski-in/ski-out access
  • Ski storage
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Sleep well

  • Hypo-allergenic bedding

What to enjoy

  • Balcony

Freshen up

  • Partially open bathroom
  • Bathtub or shower
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone

More

  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge

Pets

  • Pet deposit: EUR 10 per day
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards.

Also known as

Hotel Helenenburg Bad Gastein
Hotel Helenenburg
Helenenburg Bad Gastein
Helenenburg
Hotel Helenenburg Hotel
Hotel Helenenburg Bad Gastein
Hotel Helenenburg Hotel Bad Gastein

Frequently asked questions

Does Hotel Helenenburg offer free cancellation for a full refund?
Yes, Hotel Helenenburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Helenenburg?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per day, and there's also a deposit of EUR 10 per day.
Is parking offered on site at Hotel Helenenburg?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Helenenburg?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Helenenburg?
You can check in from 3 PM - 8 PM. Check-out time is 10 AM.
What is there to do at Hotel Helenenburg and nearby?
Tee off at the onsite golf course. Enjoy amenities like a 24-hour fitness center and a garden.
Are there restaurants at or near Hotel Helenenburg?
Yes, there's an onsite restaurant. Nearby restaurants include Cafe Schuh (8-min walk), Gasteiner Wirtshaus (9-min walk), and Jägerhäusl (11-min walk).
Does Hotel Helenenburg have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Helenenburg like?
Hotel Helenenburg is a short 1-minute walk from Gastein Ski Resort and 7 minutes' walk from Gastein Vapor Bath.

Overall score and ratings

8,6

Fabulous

9,0/10

Cleanliness

9,2/10

Staff & service

6,0/10

Amenities

7,7/10

Property conditions & facilities

8/10 Very good

Davor, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Very nice stay
We enjoyed staying in this quiet hotel with wonderful views and hospitable staff.
vivi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A beautiful place with a beyond wonderful staff. They even include a city pass with your room that gets you discounts throughout the area. The complimentary breakfast is delicious and offers a wide variety. Absolutely wonderful and for a great cost
Verified Hotels.com guest review

10/10 Exceptional

Wonderful gem
It was fabulous! The customer service from the front desk clerk and the restaurant staff was personal, friendly and professional. It was a very welcoming hotel with very spacious rooms and balconies. The three course dinner was cheap and delicious! We were not able to stay for breakfast on the morning we checked out so the staff prepared lunch kits for each of us for the next day.
Verified Hotels.com guest review

8/10 Very good

Nice place
Breakfast could start at 7'o clock instead of 7:30. Pillow was too thin for me. Otherwise good value for money.
7-night trip with friends
Verified Hotels.com guest review

6/10 Good

Der Ausblick vom Hotel über das Gasteinertal ist spektakular, das Hotel ist leider jedoch in die Jahre gekommen. Die Ausstattung der Zimmer doch schon recht überholt, die Betten hingegen waren bequem. Enttäuschend war, dass die Handtücher nicht ausgetauscht wurden, obwohl wir sie auf den Boden gelegt hatten. Sie wurden einfach wieder aufgehängt. Wir wussten dann nicht mal mehr, wer welches Handtuch benutzt hatte. Das Frühstück war grundsätzlich ok, aber auch nicht herausragend. Das Personal an der Rezeption recht mürrisch, von Freundlichkeit oder Herzlichkeit war nichts zu bemerken. Die Gastein-Karte wurde uns erst auf Anfrage ausgeteilt, wir hätten damit die Therme, den Bus und die Liftkarten billiger bekommen.
2-night trip with friends
Verified Expedia guest review

8/10 Very good

Alles hat uns gefallen, bis auf das Bett/die Matratze - diese war steinhart, so dass wir kaum geschlafen haben.
2-night romance trip
Verified Expedia guest review

8/10 Very good

Otrolig utsikt
Fantastisk utsikt!! Enkelt inrett men fräscht rum. God frukost med mycket att välja på.
Julia, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Jesus, 2-night romance trip
Verified Hotels.com guest review