Sheraton Jiangyin Hotel

Photo gallery for Sheraton Jiangyin Hotel

Primary image
Indoor pool
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Sheraton Jiangyin Hotel

Sheraton Jiangyin Hotel

5.0 star property
Luxury hotel in Jiangyin with 3 restaurants and spa

8,6/10 Fabulous

47 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Map
333 Binjiang Zhong Road, Jiangyin, Wuxi, Jiangsu, 214400
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free supervised childcare
  • 24-hour health club
  • Sauna
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
For families
  • Free cribs/infant beds
  • Supervised childcare (free)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Jiangyin

Getting around

  • Wuxi (WUX-Shuofang) - 39 min drive
  • Changzhou (CZX) - 54 min drive

About this property

Sheraton Jiangyin Hotel

Enjoy your visit to Wuxi with a stay at Sheraton Jiangyin Hotel. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and Yue Chinese Restaurant, one of 3 restaurants, serves fusion cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour health club. Fellow travelers say good things about the helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 298 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free supervised childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children's pool
  • Mini golf
  • Free supervised childcare/activities

What to do

  • Mini golf

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 3 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Library
  • Television in common areas
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Hand-held showerheads
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Languages spoken

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 40-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Restaurant dining guide

Special features

Spa

Shine Spa for Sheraton has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Yue Chinese Restaurant - This restaurant specializes in fusion cuisine and serves lunch and dinner.
FeastSignatureRestaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
MiyabiJapaneseRestaurant - This restaurant specializes in Japanese cuisine and serves dinner only.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 147 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for CNY 318.0 per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Jiangyin Hotel
Jiangyin Sheraton
Jiangyin Sheraton Hotel
Sheraton Hotel Jiangyin
Sheraton Jiangyin
Sheraton Jiangyin Hotel
Sheraton Jiangyin Hotel Wuxi
Sheraton Jiangyin Hotel Hotel
Sheraton Jiangyin Hotel Hotel Wuxi

Frequently asked questions

Overall score and ratings

8,6

Fabulous

8,7/10

Cleanliness

8,4/10

Staff & service

8,5/10

Property conditions & facilities

10/10 Exceptional

Very friendly staff. Good value for money
Burzis, 11-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

10/10 Exceptional

Good
Beautiful hotel but the wifi connection was poor in the room. Had to come downstairs to make calls
Brian, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Review Jiangyin Sheraton
Hospitality was very good and I enjoyed the stay
Kasi, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Breakfast service staff needs training
At check in, I had to pay extra RMB300/night x 3 nights for Sheraton club level as my request for two beds at time of reservations had failed to get through. Breakfast service staff needs training; and ban from using mobile phones in order to concentrate on serving the guests. My request for a coffee spoon came back negative. Two different staff went around and came back after a long time with no spoon .... but when I asked the manager, she was able to locate it instantly! We were seated by the inside hall with a few other guests at around 8 am ... all the waiters/waitresses were hiding in a far corner chatting and playing with their mobile phones! They had failed to pay attention to the guests who was trying to seek their assistance ... to set tables with missing implements, remove used plates, refill coffee tea etc. Did not expect this from a 5 star hotel restaurant.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice visit
They were very nice, Breakfast was the normal, but the night I stayed they had a Oktoberfest Celebration in the main hall it was a great time
Darrin, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Decent hotel in a nice location.
Nice enough hotel. Decent rooms. Smaller than others I have stayed at in China, but at par with most hotels across the world. Very nice buffet breakfast, though that was extra charge. My room didn't have a view, but maybe other rooms did. There is a nice public park with a lake nearby. Good for a morning run.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best 5 star
One of the best 5 star hotels within 500kms including Shanghai. Felt at home the care and service were delivered with unique personal touch. Will stay again absolutely !
Verified Hotels.com guest review

10/10 Exceptional

Excellent Hotel!
I love the staff, the service and the amenities at Sheraton Jiangyin. The hotel offers everything you need during your business trip, the food is amazing and the staff greet me by name and remember me from previous stays every time i visit. strongly recommend!
jens, 3-night business trip
Verified Hotels.com guest review