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All properties in Serock, Masovian Voivodeship, Poland
1 room, 2 adults

Windsor Palace Hotel

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Arcade/game room
  • Dry cleaning/laundry service
75 Jachranka on the Zegrze Lake, Serock, Masovia, 05-140, Poland

Serock beach hotel with restaurant and bar/lounge
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Arcade/game room
    • Dry cleaning/laundry service
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from January 17 2020 to February 29 2020 (dates subject to change).
  • I’m sure it’s a lovely place outside of pandemic time and in season. I attended a wedding…Sep 25, 2020
  • Lovely hotel however we stayed for two nights at a good price but the was no facilities…Sep 8, 2020

Windsor Palace Hotel

from ZAR 925
  • Classic Twin Room
  • Deluxe Double Room

What’s around Windsor Palace Hotel


  • In a regional park
  • Catholic Church of St. Anthony of Padua - 35 min walk
  • Zegrze Reservoir - 2.6 mi / 4.3 km
  • Modlin Fortress - 15 mi / 24.1 km
  • Old Town Square - 21.6 mi / 34.7 km
  • Old Town Market Place - 21.6 mi / 34.7 km
  • Copernicus Science Centre - 22.5 mi / 36.2 km
  • University of Warsaw - 23.1 mi / 37.1 km

Getting around

  • Frederic Chopin Airport (WAW) - 51 min drive
  • Modlin (WMI-Warsaw-Modlin Mazovia) - 25 min drive
  • Warsaw Praga Station - 34 min drive
  • Wolomin Station - 34 min drive
  • Warsaw Gdanska Station - 38 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 178 rooms


  • Check-in time starts at 2:00 PM
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Pets allowed (dogs and cats only)*

  • Restrictions apply*

  • 1 per room (up to 44 lbs)


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Airport shuttle*


  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Restaurant
  • Bar/lounge
  • Room service
  • Barbecue grills
Things to do
  • Health club
  • Spa treatment room(s)
  • Spa tub
  • Bowling alley on site
  • Nightclub
  • Marina on site
  • Free use of nearby fitness center
  • Steam room
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 48438
  • Conference space size (meters) - 4500
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Elevator
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Polish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Victoria - This restaurant specializes in international cuisine.

Five O Clock - Onsite bar. Open daily.

Windsor Palace Hotel’s small print

Also known as

  • Windsor Palace Hotel Serock
  • Windsor Palace Serock
  • Windsor Palace Hotel Hotel
  • Windsor Palace Hotel Serock
  • Windsor Palace Hotel Hotel Serock


For details on pet restrictions, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Rollaway beds are available for PLN 86.4 per night

Pets are allowed for an extra charge of PLN 80.00 per pet, per night

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Windsor Palace Hotel

  • Does Windsor Palace Hotel offer free cancellation for a full refund?
    Yes, Windsor Palace Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Windsor Palace Hotel currently open?
    This property is closed from January 17 2020 to February 29 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Windsor Palace Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Windsor Palace Hotel?
    Yes, there's free self parking.
  • Are pets allowed at Windsor Palace Hotel?
    Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 44 lbs per pet. There's a charge of PLN 80.00 per pet, per night.
  • What are the check-in and check-out times at Windsor Palace Hotel?
    You can check in starting at 2:00 PM. Check-out time is 10:00 AM.
  • Are there restaurants at or near Windsor Palace Hotel?
    Yes, Victoria offers international cuisine. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Restauracja Chata (8-min walk), Złoty Okoń (5 mi), and Aruana Restaurant (5.7 mi).
  • Is airport shuttle service offered by Windsor Palace Hotel?
    Yes, an airport shuttle is available.
  • What is there to do at Windsor Palace Hotel and nearby?
    Onsite recreation at Windsor Palace Hotel includes bowling. Relax in the spa tub or enjoy the use of other amenities, which include a nightclub and a sauna. Windsor Palace Hotel also has a steam room and an arcade, as well as a picnic area and a garden.

Recent reviews

Very good 8,4 From 18 reviews

Very good 8,0
Very pleasant stay in pleasing surroundings
David, gb2 night business trip
Very good 8,0
Great hotel; far from everything
This is a fantastic upscale hotel. Great room great amenities. They advertise multilingual staff however we only found one employee who could speak English. But she was really good! Unfortunately for the night of our visit and review the hotel was totally booked for two big events. The dining room was converted to a banquet room and we could only eat dinner in the lobby bar. We checked for other nearby restaurants and the nearest one was almost 10 km away.
Randy, ie1 night romance trip
Exceptional 10,0
Nice place to relax
Nice surroundings, loads of activities, good breakfast:)
Marek, gb2 night romance trip
Very good 8,0
Opinia służbowego wędrowca
Obiekt oraz okolica wspaniała, obsługa bardzo miła i pomocna, z restauracji nie korzystałem. Minus za brak otwartego "baru" (wytłumaczono, że to przez Covid-19), materace zbyt miękkie, brak lodówki w pokoju.
Dominik, pl1 night business trip
Exceptional 10,0
Świetne miejsce na weekendowy wypad.
Bardzo udany pobyt! Od samego początku do końca. Przemiła Pani na recepcji nas przywitała i również pożegnała. Pokój bardzo wygodny, ze wszystkimi udogodnieniami. Przepiękna okolica do spacerów. Jak najbardziej polecam hotel Windsor.
Joanna, pl1 night trip with friends
Exceptional 10,0
Po prostu super
Szczepan, pl1 night family trip
Good 6,0
Siisti. Kaukana kaikesta. Ruoka keskinkertaista, Aamupala runsas.Ranta ei ollut uimakelpoinen. Liikenneyhteydet olemattomat.Huone oli hyvä.
fi3 night family trip
Exceptional 10,0
Warto przyjechac
Piękna okolica, ogromny kompleks hotelowy, duże przestronne pokoje, miła obsługa.
pl1 night family trip
Exceptional 10,0
Bardzo ładna lokalizacja blisko jeziora i hotel w bardzo eleganckim wręcz barokowym stylu. Bardzo dobre śniadania.
Piotr, pl1 night business trip
Exceptional 10,0
Wypad weekendowy
Wyjazd z rodziną piękna okolica piękny hotel sympatyczna obsługa, uśmiechnięta pomocna pokój zadbany łóżka wygodne na siłę można się przyczepić, ale my byliśmy zachwyceni w restauracji nie drogo w porównaniu do hotelu obok. Atrakcje dla dzieci blisko plaża jest gdzie po spacerować usiąść i się odprężyć polecamy i napewno wrócimy
Katarzyna, pl1 night family trip

Windsor Palace Hotel