Windsor Palace Hotel

Primary image
Indoor spa tub
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Windsor Palace Hotel

Windsor Palace Hotel

4.0 star property
Serock beach hotel with restaurant and bar/lounge

8,4/10 Very good

42 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
75 Jachranka on the Zegrze Lake, Serock, Masovia, 05-140
Main amenities
  • Daily housekeeping
  • Marina
  • Private beach
  • Restaurant and bar/lounge
  • Nightclub
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • Room service
  • Massage/treatment rooms
For families
  • Free cribs/infant beds
  • Playground on site
  • In-room childcare (surcharge)
  • Private bathroom
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In a regional park
  • Polonia Stadium - 38 min drive
  • Old Town Square - 38 min drive
  • Warsaw Mermaid Statue - 38 min drive
  • Old Town Market Place - 39 min drive
  • Warsaw Uprising Monument - 39 min drive
  • Warsaw Ghetto - 39 min drive
  • POLIN Museum of the History of Polish Jews - 39 min drive
  • University of Warsaw Library - 39 min drive
  • Copernicus Science Centre - 40 min drive
  • Tomb of Unknown Soldier - 40 min drive

Getting around

  • Modlin (WMI-Warsaw-Modlin Mazovia) - 25 min drive
  • Frederic Chopin Airport (WAW) - 51 min drive
  • Warsaw Praga Station - 36 min drive
  • Wolomin Station - 37 min drive
  • Warsaw Gdanska Station - 38 min drive
  • Airport shuttle (surcharge)

About this property

Windsor Palace Hotel

Windsor Palace Hotel features a marina, a nightclub, and an airport shuttle. Guests can indulge in massages, aromatherapy, or hydrotherapy, and Victoria serves international cuisine. Other highlights at this upscale hotel include a bar/lounge, a health club, and a spa tub. Fellow travelers like the helpful staff and bar.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 178 rooms


  • Check-in time starts at 2:00 PM
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed (dogs and cats only, 1 per room, up to 44 lbs)*
  • Restrictions apply*


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site


  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service

Taking the kids

  • Bowling alley
  • Playground
  • Childcare in room (surcharge)

What to do

  • Bowling alley
  • Shopping
  • Pool table
  • Private beach nearby
  • Free use of nearby fitness center

Working away

  • Business center
  • Meeting rooms
  • Conference space (48438 square feet)


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services


  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Health club
  • Arcade/game room
  • Marina
  • Nightclub
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • English
  • Polish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Victoria - This restaurant specializes in international cuisine.
Five O Clock - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of PLN 48 for adults and PLN 48 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for PLN 100.0 per night


You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of PLN 80.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.


The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Windsor Palace Hotel Serock
Windsor Palace Serock
Windsor Palace Hotel Hotel
Windsor Palace Hotel Serock
Windsor Palace Hotel Hotel Serock

Frequently asked questions

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



10/10 Exceptional

I liked the cooking services that they offered for breakfast. The safe in the room was a good idea and was very nice. Alex
7-night family trip
Verified Expedia guest review

4/10 Fair

I’m sure it’s a lovely place outside of pandemic time and in season. I attended a wedding here. The rooms are dated and looking past their prime. There was no bar. There was no restaurant for evening meals. There were no tea/coffee facilities in the room. This is very much a conference centre with rooms as opposed to a hotel. If I were you, I’d stay at the sister hotel next door. It had all the facilities that we’re missing. So it can’t be blamed on COVID.
Andrew, 3-night trip
Verified Expedia guest review

6/10 Good

Lovely hotel however we stayed for two nights at a good price but the was no facilities for a tea or coffee only from the bar or at breakfast times on the second night there was a works convention on were most were drunk and we even had a fight going on outside on the landing and the music keet us up till 3am not the best when you have to fly back home the next day would we stay again NO
Paul, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Very pleasant stay in pleasing surroundings
David, 2-night business trip
Verified guest review

8/10 Very good

Great hotel; far from everything
This is a fantastic upscale hotel. Great room great amenities. They advertise multilingual staff however we only found one employee who could speak English. But she was really good! Unfortunately for the night of our visit and review the hotel was totally booked for two big events. The dining room was converted to a banquet room and we could only eat dinner in the lobby bar. We checked for other nearby restaurants and the nearest one was almost 10 km away.
Randy, 1-night romance trip
Verified guest review

10/10 Exceptional

Nice place to relax
Nice surroundings, loads of activities, good breakfast:)
Marek, 2-night romance trip
Verified guest review

8/10 Very good

Really nice gateway place near Warsaw
As long as you go along with the style of the place it can be really pleasant. Rooms are clean and comfortable, service kind and helpful and area very much relaxing.
Wojciech, 1-night romance trip
Verified guest review

6/10 Good

Wedding day
Vast hotel, but often looked empty, room was clean and tidy, food was above average, front desk staff unable to understand requests, requires more multi lingual staff.
Verified Expedia guest review

10/10 Exceptional

Very plush, some say ostentatious
We just needed a good value hotel, with secure parking, wifi and breakfast and easy to get to along the route on our car trip across europe. We were taken aback with the plush surroundings and the quality of the hotel considering we paid around £80 for a triple room! The restaurent / bar was small but food was to an amazing standard, and once again great value, all in a wonderful experience.
Verified Expedia guest review

4/10 Fair

Only for business conference.
Business conference only, do not go as a couple or with freinds. Food is poor, bar was the only good place.
Verified guest review