All properties in Cancun, Quintana Roo, Mexico

Hotel Parador

3-star hotel with outdoor pool, near Market 28

  • Free WiFi in lobby and free parking
ZAR 458

Image gallery

  • Pool
  • Pool
  • Pool
  • Living Area
  • Pool
Pool. Image 1 of 42.
1 / 42Pool
  • I like the picnic area that had in the back .the pool was nice. I didn't like the…

    Dec 20, 2020

  • Instalaciones viejas. Excelente ubicación

    Oct 14, 2020

See all 259 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Transport options
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 66 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Bar/lounge
  • Terrace

For families

  • Children's pool
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Downtown Cancun
  • Market 28 - 16 min walk
  • Plaza Las Americas - 21 min walk
  • Dubai Palace Casino - 27 min walk
  • Benito Juarez Municipal Building - 1 min walk
  • Cristo Rey Church - 6 min walk
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 Double Bed
  • Standard Double Room, 2 Double Beds


  • In Downtown Cancun
  • Market 28 - 16 min walk
  • Plaza Las Americas - 21 min walk

What’s around


  • In Downtown Cancun
  • Market 28 - 16 min walk
  • Plaza Las Americas - 21 min walk
  • Dubai Palace Casino - 27 min walk
  • Benito Juarez Municipal Building - 1 min walk
  • Cristo Rey Church - 6 min walk
  • Ceviche Square - 8 min walk
  • Las Palapas Park - 8 min walk
  • Mercado 23 - 9 min walk
  • PlayCity Casino - 9 min walk
  • Séptimo Día Adventist Church - 15 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

At a glance

Hotel size

  • This hotel has 66 rooms


  • Check-in time 3 PM-6:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas


  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/café

Things to do

  • Outdoor pool
  • Children's pool


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage


  • Garden
  • Terrace


  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Stay connected

  • Phone


  • Daily housekeeping

Special features


El Alux - Onsite bar.

Small print

Also known as

  • Hotel Parador Cancun
  • Parador Cancun
  • Parador Hotel Cancun
  • Hotel Parador Hotel
  • Hotel Parador Cancun
  • Hotel Parador Hotel Cancun

Optional extras

Breakfast costs between MXN 65 and MXN 200 for adults, and MXN 50 and MXN 200 for children (approximately)


This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Hotel Parador does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 6:00 PM. Check-out time is noon.
  • Yes. Nearby restaurants include El Pescado Ciego (5-min walk), El Tigre y El Toro (5-min walk), and Las Quekas (5-min walk).
  • No, this hotel doesn't have a casino, but PlayCity Casino (9-min walk) and Royal Yak Casino and Sports Book (3-min drive) are both nearby.
  • Hotel Parador has an outdoor pool and a garden.
  • 6,0.Good

    Room was clean. A/C worked well. They do have wi-fi. It didn't work in my room, but worked in hallway just fine. Room was quite dark even with lights on. Light bulbs were not bright enough for me. Also, there was only one wall plug in 2-bed room that fit my phone charger.

    1 night business trip, Jun 12, 2020

    Verified Expedia guest review

  • 8,0.Very good

    This hotel it’s old but it’s clean very close for amenities central ADO is only 2 blocks Scotiabank it’s only 6 mts many restaurant close

    Liza, 2 night family trip, Mar 20, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Great price excellent staff24hours A day Great breakfast

    7 night family trip, Jan 19, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Hotel was in a good location, close to transportation.

    2 night trip, Jan 12, 2020

    Verified Travelocity guest review

  • 8,0.Very good

    I had a great stay. The location is perfect. Staff is very helpful in finding you what you need

    5 night family trip, Jan 7, 2020

    Verified Travelocity guest review

  • 2,0.Poor

    Not for Americans

      I made a mistake in booking and now the hotel has refused to return the extra money - US$167(MX$3162). I have been double charged for my room. I have stayed in this hotel 6 or 7 times since 2014 and I would have expected them to be more flexible about rules. But it seems MONEY/GREED is number 1 to them. This is a budget hotel and I have put up with less than ideal conditions. When I checked in this time there was not hot water for the first 24 hours. The deal clerk said it was broken and had no idea when it would be fixed. Always MANAÑA! When the hot water works I have to run the shower about 15 minutes for hot water. And, I won’t elaborate on the black MOLD in the bathrooms.  The free WiFi in public areas means something I have to walk to the other end of the building or go to a different floor. Sometimes standing next to a router it is slower than dial up connection. And the NOISE at night! There is a open air bar in hotel entrance where the music probably can heard over in the hotel zone till 5AM! If you want cheap and inconvenience, this is the place for you.

    Richard R., 4 night trip with friends, Jan 2, 2020

    Verified guest review

  • 2,0.Poor


    I am being double charged for my room, and management is not ataking calls from to straighten this out.

    Richard R., 1 night trip with friends, Jan 1, 2020

    Verified guest review

  • 2,0.Poor


    I was charged 2x for my reservation and they would not refund the extra money.

    Richard R., 1 night trip, Dec 31, 2019

    Verified guest review

  • 2,0.Poor


    double charged me for my room and refused to return any money. And I have stayed at the hotel about 7 times in the past 6 years.

    Richard R., 8 night trip, Dec 18, 2019

    Verified guest review

  • 8,0.Very good

    Le service de nettoyage de la chambre ne s'est jamais fait aux mêmes heures. Les premiers jours ils cognaient à la porte à 18h pour le nettoyage. Un peu trop tard selon moi. Après avoir avisé de passer plus tôt, aucun autre problème par la suite. J'y suis resté 23 nuits. Très belle petite terasse avec lumières suspendues, pour une belle ambiance de fin de soirée. Très bruyant, mais ceci est du aux autres clients irrespectueux qui étaient présents. Localisation parfaite. Proche de la station de Bus ADO. Je recommande à tous d'aller sur la rue Nader, juste derrière. Une belle rue avec pleins de resto à découvrir, sushi, pokebowl, mexicain, café, italien. À 5 min de marche il y a une buanderie publique pour laver le linge.

    Claudine, 23 night trip, Aug 24, 2019

    Verified guest review

See all 259 reviews