The Heidelberg Exzellenz Hotel

Photo gallery for The Heidelberg Exzellenz Hotel

Primary image
Triple Room | Individually decorated, cribs/infant beds, rollaway beds, free WiFi
Triple Room | Individually decorated, cribs/infant beds, rollaway beds, free WiFi
Individually decorated, cribs/infant beds, rollaway beds, free WiFi
Individually decorated, cribs/infant beds, rollaway beds, free WiFi

Overview of The Heidelberg Exzellenz Hotel

The Heidelberg Exzellenz Hotel

3.5 star property
3.5-star hotel in Heidelberg

8,8/10 Fabulous

243 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bathtub
  • Meeting Facilities
Map
Rohrbacher Straße 29, Heidelberg, BW, 69115
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Business center
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Meeting room
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Reception hall
For families
  • Cribs/infant beds (surcharge)
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Bathtub or shower
  • Cable TV service

Choose dates to view prices

About this area

What's nearby

  • Heidelberg Castle - 5 min drive
  • Hockenheim Racing Track - 30 min drive

Getting around

  • Mannheim (MHG) - 21 min drive
  • Frankfurt Airport (FRA) - 45 miles/72.4 km
  • Heidelberg-Kirchheim/Rohrbach Station - 6 min drive
  • Heidelberg-Weststadt/Südstadt S-Bahn - 10 min walk
  • Heidelberg Central Station - 18 min walk
  • Heidelberg Seegarten Tram Stop - 5 min walk
  • Heidelberg (West) Central Station Tram Stop - 19 min walk

About this property

The Heidelberg Exzellenz Hotel

3.5-star hotel
The Heidelberg Exzellenz Hotel provides amenities like dry cleaning/laundry services and a business center. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and laundry services
  • Luggage storage, a reception hall, and an elevator
  • Smoke-free premises and free newspapers
  • Guest reviews give top marks for the breakfast
Room features
All guestrooms at The Heidelberg Exzellenz Hotel offer amenities such as free WiFi.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Tubs or showers and hair dryers
  • Flat-screen TVs with cable channels

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 48 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 4:00 PM
  • Guests will receive lockbox information

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 15 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Accessibility

  • Elevator

Languages

  • English
  • German

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Sleep well

  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated

Freshen up

  • Bathtub or shower
  • Hair dryer

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 for adults and EUR 8 for children (approximately)

Children & extra beds

  • Cribs/infant beds are available for EUR 10 per night
  • Rollaway beds are available for an additional charge

Pets

  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Self parking costs EUR 15 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Exzellenz
Exzellenz Heidelberg
Exzellenz Hotel
Exzellenz Hotel Heidelberg
Heidelberg Exzellenz Hotel
Heidelberg Exzellenz
The Heidelberg Exzellenz
The Heidelberg Exzellenz Hotel Hotel
The Heidelberg Exzellenz Hotel Heidelberg
The Heidelberg Exzellenz Hotel Hotel Heidelberg

Frequently asked questions

Does The Heidelberg Exzellenz Hotel offer free cancellation for a full refund?
Yes, The Heidelberg Exzellenz Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Heidelberg Exzellenz Hotel?
As of 03 October 2022, prices found for a 1-night stay for 2 adults at The Heidelberg Exzellenz Hotel on 09 October 2022 start from R2 110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Heidelberg Exzellenz Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Heidelberg Exzellenz Hotel?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per night.
Is parking offered on site at The Heidelberg Exzellenz Hotel?
Yes. Self parking costs EUR 15 per night.
What are the check-in and check-out times at The Heidelberg Exzellenz Hotel?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
Are there restaurants at or near The Heidelberg Exzellenz Hotel?
Yes. Nearby restaurants include Santa Lucia (3-min walk), davinci (3-min walk), and Thanaphon (3-min walk).
What's the area around The Heidelberg Exzellenz Hotel like?
The Heidelberg Exzellenz Hotel is a short 5-minute walk from Heidelberg Seegarten Tram Stop and 16 minutes' walk from Heidelberg University Library. Travelers say this hotel is in a good location.

Overall score and ratings

8,8

Fabulous

9,2/10

Cleanliness

8,9/10

Staff & service

9,0/10

Amenities

9,0/10

Property conditions & facilities

8,7/10

Eco-friendliness

10/10 Exceptional

Recent stay
Great hotel. Clean and bright, close to all attractions. Reception staff were friendly and helpful. We didn’t stay for breakfast but it did look good. The price for our one night stay was more than fair.
Stephen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

A Pleasing Experience
A wonderful first stop on our European journey, setting a high standard for all other accommodation to live up too. The breakfasts were a welcome start to the day, with fresh fruit, pastries, cold meats, hot food and more, all of good quality. Staff very welcoming, with a quietness and efficiency. Room clean, bed comfortable, slept well. Liked that we had an opening window for fresh air. On 4th floor with lovely vista. Stair and lift access. A very easy going environment.
Cheryle, 2-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

H-town
The hotel is a nice art nouveau building close to Bismarck Platz. COVID protocols have made the check in process awkward as well as have reduced the staff. It is better to arrive before 17:30.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff.
Graham, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Perfect set up for our business trip
Very good set up, easy check in and out, friendly helpful staff, very nice modern rooms, comfy beds. Very good hotel.
SMT, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I loved the Haribo Bears left on my pillow and the lip balm at the front desk. Also, the ladies at the front desk suggested a delicious Italian Restaurant down the street, Trattoria 37.
1-night trip with friends
Verified Expedia guest review