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All properties in Tulum, Tulum, Quintana Roo, Mexico

Villas Akalan

3.5-star condo with outdoor pool, near Tulum National Park

  • Free WiFi and free parking
From
ZAR 908

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19.
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Terrace/Patio
  • Outdoor Pool
1 / 72Outdoor Pool
8,6.Fabulous.
  • This is the 5th hotel I've stayed in Quintana Roo area but the first time my bed and…

    Feb 12, 2021

  • This was a really cute place ideal to relax during the day at night there was a little…

    Feb 2, 2021

See all 50 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • 24 hours gap period enforced between guest stays
  • Free parking
  • Pool
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 7 condos
  • Weekly housekeeping
  • Outdoor pool
  • Terrace
  • Air conditioning
  • Garden

Feel at home

  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace
  • Iron/ironing board

What’s around

  • In Tulum City Center
  • Tulum National Park - 18 min walk
  • Tulum Mayan Ruins - 34 min walk
  • Dos Aguas Park - 15 min walk
  • Playa Ruinas - 39 min walk
  • Playa Paraiso - 2.7 mi / 4.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Suite
  • Standard Triple Room, 1 Bedroom
  • Apartment, 2 Bedrooms
  • Apartment, 1 Bedroom
  • Basic Room
  • Comfort Studio Suite

Location

  • In Tulum City Center
  • Tulum National Park - 18 min walk
  • Tulum Mayan Ruins - 34 min walk

What’s around

Landmarks

  • In Tulum City Center
  • Tulum National Park - 18 min walk
  • Tulum Mayan Ruins - 34 min walk
  • Dos Aguas Park - 15 min walk
  • Playa Ruinas - 39 min walk
  • Playa Paraiso - 2.7 mi / 4.4 km
  • Gran Cenote - 2.4 mi / 3.8 km
  • Las Palmas Public Beach - 3 mi / 4.9 km
  • SFER IK - 2.6 mi / 4.3 km
  • Tulum Beach - 3.4 mi / 5.5 km
  • Tulum Monkey Sanctuary - 3.9 mi / 6.3 km

At a glance

Size

  • 7 apartments
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-8:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.

Special check-in instructions

The front desk is open daily from 3:00 PM - 8:30 PM. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 25 at check-out. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
* See small print for additional details or extra charges

The manager

Speaks: English, Spanish

At the property

Things to do

  • Outdoor pool

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Luggage storage

Facilities

  • Number of buildings/towers - 3
  • Year Built - 2013
  • Designated smoking areas
  • Garden
  • Terrace

Languages Spoken

  • English
  • Spanish

In the apartment

Home comforts

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Weekly housekeeping provided
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Villas Akalan Condo Tulum
  • Villas Akalan Condo
  • Villas Akalan Tulum
  • Villas Akalan
  • Villas Akalan Condo
  • Villas Akalan Tulum
  • Villas Akalan Condo Tulum

Optional extras

Towels are available for an extra charge of USD 10 per person, per week

Policies

A prepaid deposit, payable by wire transfer or PayPal, is due after booking the reservation. The property will contact you after booking to complete the reservation process and provide instructions.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Mandatory fees

Breakage deposit: USD 70 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Villas Akalan does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 8:30 PM. Check-out time is noon.
  • Yes. Nearby restaurants include Ginger (6-min walk), El Asadero (7-min walk), and Co.conamor (7-min walk).
  • Villas Akalan has an outdoor pool and a garden.
8,6.Fabulous.
  • 6,0.Good

    nice property, room not good

    property is pretty with lots of trees and greenery and a scenic pool area. there was always a place to park. the night desk clerk at check-in was very very helpful and went above and beyond. there is a complimentary drinking water cooler at the check-in desk but at night it was empty. i was unable to contact the property by phone before check-in, and hotels.com was unable to reach them either, which would have been unfortunate if i had any issues finding the property or checking in. the room i had (cheapest room, double bed) was extremely bare and sparse, and the bed was hard as a rock (and i normally sleep on a firm mattress). i was only there for 2 nights but i could not have stayed longer. there was a mini fridge provided but it was placed outside the room so it was not secure. there is a small slot window in the bathroom with no screen, looking out into a weird creepy crevice of the building and a wooded area beyond. the room was extremely humid even with the a/c running at 22 degrees C, so it was necessary to have the window open to vent the bathroom. the shower head needed to be replaced (most likely clogged with mineral deposits) because the spray was in all directions and didn't provide enough water pressure despite water pressure at the sink being fine. i also found the temperature to be inconsistent depending upon what i assume is others using water at the same time. the only toiletries provided were a pump container of liquid hand soap at the sink and shower.

    2 night trip, Jan 18, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    It was great and fast, awesome place to stay if you ask me. Near the main streets of Tulum and walking distance of the bars.

    Trishia, 1 night trip with friends, Jan 1, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    great potentialbut needs to improve upkeep and mgt

    the hotel has a big potential with the layout of its property (parking space, great first impression, spaceous rooms, pool, garden-like embellishment); however, its housekeeping and the general management of the property need to seriously be improved. we were given a room with 1 towel only, despite specifying we are a party of 2; and no toiletries were intially provided in the bathroom/toilet. upon requesting for toiletries, we were given sachets of shampoo, and two bottles of liquid hand soap - one of which we were told to use as a bodywash. receptionist Swami said there's hot coffee at the reception area during breakfast time; but it was not there the next morning. good thing we at least saw it there the second morning. moreover, no hot drinking water is available for other purposes. the pool is not cleaned, evident due to a dark green hue (moss starting to grow on the sides). these lapses were still fine. what was horrible and totally unacceptable were the beddings. we first noticed that the sheets, pillows, and pillow cases smelled like dried sweat - the type that sticks and lingers on your hair, skin, and clothes. this prompted us to pull the outer sheets only to discover that the sheet underneath was with a dried blood stain! it's as if the linens were not changed after someone used them. proper maintenance and housekeeping should be practised to take this otherwise amazing property to its full potential.

    2 night trip, Oct 8, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Amazing place, highly recommended

    3 night family trip, Feb 29, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    The air conditioning in the room was very good. There was hot water all the time. The room was very clean. The staff was very nice and friendly. A blow dryer in the room would have been good but it wasn’t a deal breaker. We enjoyed our stay.

    4 night romance trip, Aug 15, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    The staff were very welcoming and attentive. The room and outdoor spaces were clean and pleasant. The location was quiet while still being in walking distance to the center of town.

    Erez, 2 night romance trip, May 7, 2019

    Verified Orbitz guest review

  • 10,0.Exceptional

    Beautiful garden, quiet and peaceful, private patio adjoining room with easy access to pool. We felt so relaxed staying here. This was more than a suite it was a whole apartment with a full kitchen, two bedrooms and an enclosed porch. The owner and staff were super friendly and helpful and they are always in the process of making small improvements to enhance the property aesthetics. Great location accessible to both town and beach but away from the hustle and bustle, with supermarkets nearby too. Excellent value and met my family’s needs perfectly. Would definitely stay here again.

    Ellie, 5 night family trip, Mar 17, 2019

    Verified Travelocity guest review

  • 10,0.Exceptional

    Good location, helpful friendly staff, beautiful garden and pool, nice clean room, balcony etc.

    3 night romance trip, Mar 2, 2019

    Verified Expedia guest review

  • 8,0.Very good

    The place was good value for money.

    Yakuta, 6 night family trip, Dec 26, 2018

    Verified Hotels.com guest review

  • 8,0.Very good

    Spacious unit in Tulum

    We had a comfortable stay at Villas Akalan in September! We had a 2 bedroom/2 bathroom unit with a full kitchen. Dish soap and sponge were provided, along with a small dish cloth. Bring your own shampoo/conditioner for shower as only soap was provided. A/C units were in the 2 bedrooms, but not in the living area. It was fine due to the fact that there were lots of fans provided. This unit was perfect for two couples traveling together, was very spacious, and a close walk to the supermarket and restaurants in Tulum. I would stay here again!

    Lauren, 4 night family trip, Sep 7, 2018

    Verified Hotels.com guest review

See all 50 reviews