Hyatt House San Juan

Photo gallery for Hyatt House San Juan

Primary image
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Hyatt House San Juan

Hyatt House San Juan

3.5-star property
3.5-star hotel with 2 restaurants, near Puerto Rico Convention Center

9,0/10 Superb

999 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Free beach shuttle
  • 24-hour fitness center
  • Self parking
  • Coffee shop/cafe
  • 24-hour business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Santurce
  • Puerto Rico Convention Center - 8 min walk
  • Condado Beach - 13 min walk
  • Casino del Mar at La Concha Resort - 25 min walk
  • Port of San Juan - 44 min walk
  • Pan American Pier - 1 min drive
  • Jose Miguel Agrelot Coliseum - 6 min drive
  • Fort Buchanan - 9 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive
  • Free beach shuttle

About this property

Hyatt House San Juan

3.5-star hotel in the heart of Santurce
Near Condado Beach, Hyatt House San Juan provides a free breakfast buffet, a free grocery shopping service, and a terrace. Enjoy happy hour and more at the two onsite restaurants. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a library.
You'll also enjoy perks such as:
  • An outdoor pool
  • Self parking (surcharge), ATM/banking services, and barbecue grills
  • An elevator, laundry services, and smoke-free premises
  • A TV in the lobby, a front desk safe, and coffee/tea in the lobby
  • Guest reviews speak highly of the family-friendly amenities, overall value, and helpful staff
Room features
All guestrooms at Hyatt House San Juan offer perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 2 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 3 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 126 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4 PM - 6 AM
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 2 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 3 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.
  • Due to COVID-19, guests must provide proof of COVID-19 vaccination or proof of a negative PCR/antigen test for COVID-19 (issued within 72 hours before arrival) or proof of COVID-19 recovery within 2 months before check-in (dated at least 3 days before arrival) to access the property's public areas, including the restaurant, bar, pool, and spa facilities.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (2 per room, up to 50 lbs)*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite parking available only on request
  • Onsite self parking (USD 16.00 per night)
  • Wheelchair-accessible parking on site

Offsite

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

What to do

  • Free beach shuttle
  • Pool table
  • Beach nearby
  • Rock climbing nearby
  • Kayaking nearby
  • Snorkeling nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Free beach shuttle

Facilities

  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

H Bar - This bar serves light fare only. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: 18.314 percent of room rate

Pets

  • Pets are allowed for an extra charge of USD 75 per pet, per stay, plus a one-time cleaning fee of USD 100

Parking

  • Self parking costs USD 16.00 per night
  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 2 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 3 days prior to check-in.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

Also known as

Hyatt House Hotel San Juan
Hyatt House San Juan
Hyatt House San Juan Aparthotel
Hyatt House Aparthotel
Hyatt House San Juan Hotel
Hyatt House San Juan San Juan
Hyatt House San Juan Hotel San Juan

Frequently asked questions

Does Hyatt House San Juan offer free cancellation for a full refund?
Yes, Hyatt House San Juan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hyatt House San Juan?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hyatt House San Juan?
Yes, there's an outdoor pool.
Are pets allowed at Hyatt House San Juan?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per pet, per stay.
Is parking offered on site at Hyatt House San Juan?
Yes. Self parking costs USD 16.00 per night.
What are the check-in and check-out times at Hyatt House San Juan?
You can check in from 4 PM - 6 AM. Check-out time is noon.
Is there an onsite casino at Hyatt House San Juan?
No, this hotel doesn't have a casino, but Sheraton Casino (6-min walk) and Casino del Mar at La Concha Resort (3-min drive) are both nearby.
What is there to do at Hyatt House San Juan and nearby?
Have fun with nearby activities like boat tours, fishing, and kayaking. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a picnic area.
Are there restaurants at or near Hyatt House San Juan?
Yes, there are 2 onsite restaurants. Nearby restaurants include Texas de Brazil (4-min walk), Macchiato Coffe Shop (5-min walk), and Eter Rooftop & Lounge (7-min walk).
What's the area around Hyatt House San Juan like?
Hyatt House San Juan is a short 13-minute walk from Condado Beach and 8 minutes' walk from Puerto Rico Convention Center. Travelers say that the hotel is in a great location.

Overall score and ratings

9,0

Superb

9,2/10

Cleanliness

9,1/10

Staff & service

8,8/10

Amenities

9,2/10

Property conditions & facilities

8,6/10

Eco-friendliness

10/10 Exceptional

Hyatt House San Juan
Hyatt House was amazing Everything was good. Only thing is that the room had a funky smell when I went in but then it went away. Also, scrambled eggs for breakfast were horrible!!! Sausage amazing and the oatmeal the best I’ve had ever. Other than that Hyatt House will be my go-to place now
Armando, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Was clean, wish could be free parking.
Syed, 5-night family trip
Verified Hotels.com guest review

6/10 Good

So So
The room was musty and lacked update
Dennis, 1-night trip
Verified Hotels.com guest review

4/10 Fair

My room didn’t get cleaned once while I was there. Room smelt like mildew, and there was blood on the bathroom ceiling
Javon, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice place to chill and relax. Enough things to do close by and 10 min ride to old San Juan👍
Deryck, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Clean, spacious, kind staff, I loved my stay !!
Juan, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Excelent
Kelvin, 1-night family trip
Verified Expedia guest review

8/10 Very good

Convenient location
Daniel, 1-night business trip
Verified Expedia guest review

8/10 Very good

DIANA, 3-night trip
Verified Travelocity guest review

10/10 Exceptional

We've used this hotel before, and it is still a good option for a short stay in San Juan. Rooms are clean and comfortable, staff is professional and helpful, several restaurants within walking distance. It's not really walking distance to the sites and tourist attractions, but those are only 10 minutes away by car. They have a shuttle service, but we've never used it.
Pedro, 2-night family trip
Verified Expedia guest review