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1 room, 2 adults

Best Western Plus Ottawa City Centre

3-star3 stars
Great for familiesThis property has good facilities for families.
1274 Carling Ave, Ottawa, ON, K1Z7K8, Canada

3-star hotel with outdoor pool, near Carleton University
  • Free WiFi and free parking
  • Collect nightsYou can collect™ Rewards nights here
From 781 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Fantastic service
Great wellness & sports facilities
Great location
Good internet service

Best Western Plus Ottawa City Centre

from ZAR 1,426
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Studio, 1 King Bed, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Fireplace

What’s around Best Western Plus Ottawa City Centre


  • In Ottawa Division
  • Ottawa Hospital Civic Campus - 14 min walk
  • Canada Agriculture and Food Museum - 30 min walk
  • Commissioners Park - 30 min walk
  • Carleton University - 2.5 mi / 4 km
  • Rideau Canal - 3 mi / 4.8 km
  • Vincent Massey Park - 2.7 mi / 4.3 km
  • Brewer Park - 2.8 mi / 4.5 km

Getting around

  • Ottawa, ON (YOW-Macdonald-Cartier Intl.) - 15 min drive
  • Ottawa Station - 8 min drive
  • Ottawa Fallowfield Station - 12 min drive
  • Carling Station - 28 min walk

At a glance

Key facts

Hotel size

  • This hotel has 121 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 19

Travelling with others


  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Free self parking

  • Car charging point

  • RV/bus/truck parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1200
  • Conference space size (meters) - 111
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Disabled parking
  • Assistive listening devices available
Languages Spoken
  • Czech
  • English
  • French
  • Polish
  • Portuguese

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 48-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Cafe 1274 - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Best Western Plus Ottawa City Centre’s small print

Also known as

  • Best Western Macies
  • Best Western Ottawa
  • Ottawa Best Western
  • Best Plus Ottawa City Ottawa
  • Best Western Plus Ottawa City Centre Hotel
  • Best Western Plus Ottawa City Centre Ottawa
  • Best Western Plus Ottawa City Centre Hotel Ottawa
  • Best Western Macies Hotel
  • Best Western Plus Macies
  • Best Western Plus Macies Hotel
  • Best Western Plus Macies Hotel Ottawa
  • Macies Best Western
  • Macies Hotel
  • Best Western Plus Ottawa City Centre Hotel
  • Best Western Plus Ottawa City Centre


This hotel will place an authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from June to September.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    Deposit: CAD 200.00 per stay

    Optional extras

    Breakfast costs between CAD 5 and CAD 15 for adults, and CAD 3 and CAD 10 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Very good 8,2 From 652 reviews

    Exceptional 10,0
    Sunny, clean, comfy, simple room--wonderful! :-D
    us3 night family trip
    Poor 2,0
    Don't stay here
    Our air conditioning was broke. We called and asked to have it fixed twice. Our fridge was also warm so we had to put ice in a cooler bag to keep our food cold. The service repair man was nice but didn't fix the fridge and the air conditioning kept shorting. The room was old, poor layout. Didn't have end tables beside the bed. I wouldn't ever stay here again. I paid 150/ night. It's probably worth 90/ night
    Teirsa, ca1 night romance trip
    Very good 8,0
    Convenient location - central
    Catherine, ca2 night romance trip
    Exceptional 10,0
    Very efficient and friendly front desk staff
    rejean, ca1 night romance trip
    Very good 8,0
    The hotel staff is very friendly and probably very helpful. My only complaint, and for me it is big one, was the inability to separate the school trip kids from those of us who do not appreciate hearing many doors slam shut in the hallway as the kids headed out for their early morning activities in Ottawa. The hotel is not easily walkable to the major sites. Other than that, the hotel is modern, clean, and well kept.
    usOther trip

    Best Western Plus Ottawa City Centre

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