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Monte Serrat Hotel

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Standard Triple Room | Minibar, in-room safe, blackout drapes, free WiFi
Free daily buffet breakfast
Indoor spa tub
Fitness facility

Overview of Monte Serrat Hotel

Monte Serrat Hotel

3.0 star property
3-star hotel in Santos with restaurant and bar/lounge
7,2 out of 10 Good
7,2/10 Good

234 verified guest reviews

Property highlights

  • Free breakfast
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Rua Bittencourt, 130, Santos, SP, 11013-300
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 spa tubs
  • Fitness center
  • Sauna
  • Room service
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Arcade/game room
  • Front-desk safe
  • Self-serve laundry
For families
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • Minibar

Room options

About this area

What's nearby

  • Heart of Santos
  • Gonzaga Beach - 4 min drive
  • Ponta da Praia Beach - 7 min drive
  • Santos Harbor - 8 min drive
  • Asturias Beach - 18 min drive
  • Pitangueiras Beach - 19 min drive
  • Enseada Beach - 19 min drive
  • Pernambuco Beach - 28 min drive

Getting around

  • São Paulo (CGH-Congonhas) - 74 min drive
  • Ribeirao Pires Station - 48 min drive
  • Rio Grande da Serra Station - 49 min drive


  • Paquito O Restaurante - 3 min walk
  • Luiz XV Restaurante, Lanchonete e Pizzaria - 4 min walk
  • Domitila Confeitaria Café - 2 min walk
  • Panificadora Rio Vouga - 3 min walk
  • Bistro - 1 min walk

About this property

Monte Serrat Hotel

When visiting Santos, Monte Serrat Hotel is a great choice to consider. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Fellow travelers say great things about the breakfast.


English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 92 rooms


  • Check-in time from 2:00 PM - noon
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)


  • Pets stay free
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service

Working away

  • Business center
  • Meeting rooms


  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • Safe-deposit box at front desk
  • Fitness center
  • Arcade/game room
  • 2 spa tubs
  • Sauna


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Special features


Onsite venue - This restaurant specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Monte Serrat Hotel
Monte Serrat Hotel Santos
Monte Serrat Comfort Hotel Santos, Brazil
Monte Serrat Santos
Monte Serrat Hotel Hotel
Monte Serrat Hotel Santos
Monte Serrat Hotel Hotel Santos

Frequently asked questions

Does Monte Serrat Hotel offer free cancellation for a full refund?
Yes, Monte Serrat Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Monte Serrat Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Monte Serrat Hotel?
Yes, pets stay free.
Is parking offered on site at Monte Serrat Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Monte Serrat Hotel?
You can check in from 2:00 PM - noon. Check-out time is noon.
What is there to do at Monte Serrat Hotel and nearby?
Monte Serrat Hotel has a sauna and a fitness center, as well as an arcade.
Are there restaurants at or near Monte Serrat Hotel?
Yes, there's an onsite restaurant that offers Brazilian cuisine.
What's the area around Monte Serrat Hotel like?
Monte Serrat Hotel is in the heart of Santos, a short 13-minute walk from Santos Historical Streetcar and 14 minutes' walk from Museum of Coffee.







Staff & service




Property conditions & facilities




2/10 Poor

Outdated and in a dangerous part of town
I was booked to stay for 5 night at this hotel, but after arriving at the hotel I realised that I really didn't want to stay there. The hotel is in old downtown in the port area. It is deserted on weekends bar for the many prostitutes that prowl the area. I didn't risk going out and decided to use the hotel restaurant. I ordered a rare steak that came eventually cooked to one inch of charcoal. I sent it back and what the kitchen sent out again was like leather no tender meat. The restaurant was empty and I soon understood the reason. The restaurant staff are rude and act as if doing you a favour. Please avoid this hotel to avoid disappointment. Luckily I was able to check out the following day and booked myself into another hotel in a much nicer area.
Verified Expedia guest review

4/10 Fair

Too Bad
The hotel was under reform the neighborhood is too dangerous and the bathroom wasn't clear.
Verified guest review

6/10 Good

Good experience
Hotel staff was excellent. The hotel was ok by international standards. It was just OK by US standards. Neighborhood was alright, but far from tourism spots.
Verified Expedia guest review

2/10 Poor

reclamação de atendimento
não gostei do atendimento da recepção, eu fiz a reserva com meses de antecedência pra chegar la e o quarto estar indisponivel e aguardando limpeza.. fiz reserva para duas camas e no quarto so tinha apenas uma só....
1-night trip with friends
Verified guest review

10/10 Exceptional

Muito Boa
Hotel é bem aconchegante, destaque para o café da manhã , bem reforçado 👏...
João vitor, 2-night trip
Verified guest review

8/10 Very good

Muito satisfeito
Estadia foi bem tranquila. Apenas 1 diária mas valeu a pena . Valor bem acessível, café da manhã sensacional,almoço muito bom . Estacionamento bom coberto . Pretendo voltar
Adelson, 1-night trip
Verified guest review

8/10 Very good

Localização não muito boa, porém o hotel foi surpreendente. Entre atendimento e limpeza, qualidade dos itens do cafe da manhã. Realmente valeu muito à pena. Voltarei.
Ana Paula, 1-night trip
Verified guest review

4/10 Fair

Ana Paula, 1-night trip
Verified guest review

8/10 Very good

Paulo, 1-night trip
Verified guest review

8/10 Very good

Serviço de quarto
Único ponto a melhorar, serviço de quarto bem ruim, tive que chamar umas 4x sem sucesso, então tive que ir pessoalmente.
Daniel, 2-night trip
Verified guest review