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All properties in Santos, Sao Paulo State, Brazil

Monte Serrat Hotel

3-star hotel in Santos with restaurant and bar/lounge

  • Free buffet breakfast, free WiFi, and free parking
From
ZAR 624

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Hotel Lounge
  • Hotel Lounge
  • Indoor Spa Tub
  • Indoor Spa Tub
  • Hotel Lounge
Hotel Lounge. Image 1 of 32.
1 / 32Hotel Lounge
Rua Bittencourt, 130, Santos, 11013-300, SP, Brazil
7,2.Good.
  • I was booked to stay for 5 night at this hotel, but after arriving at the hotel I…

    Mar 18, 2017

  • Hotel staff was excellent. The hotel was ok by international standards. It was just OK by…

    Aug 19, 2014

See all 199 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from October 25 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free breakfast
    • Free parking
    • Free WiFi
    • Pet-friendly
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 92 guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • 2 spa tubs
    • Fitness center
    • Business center

    For families

    • Private bathroom
    • Daily housekeeping
    • Laundry facilities
    • Blackout drapes/curtains
    • Elevator
    • Minibar

    What’s around

    • Heart of Santos
    • Coliseu Theater - 3 min walk
    • Saturnino de Brito Palace - 7 min walk
    • Outeiro de Santa Catarina - 10 min walk
    • XV de Novembro Street - 11 min walk
    • Santos Historical Streetcar - 12 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Double or Twin Room
    • Standard Single Room
    • Standard Triple Room
    • Standard Quadruple Room

    What’s around

    Landmarks

    • Heart of Santos
    • Coliseu Theater - 3 min walk
    • Saturnino de Brito Palace - 7 min walk
    • Outeiro de Santa Catarina - 10 min walk
    • XV de Novembro Street - 11 min walk
    • Santos Historical Streetcar - 12 min walk
    • Guarany Theater - 13 min walk
    • Cafe Museum - 15 min walk
    • Santos Municipal Theater - 16 min walk
    • Frontaria Azulejada House - 16 min walk
    • Patricia Galvao Cultural Center - 16 min walk

    Getting around

    • Sao Paulo (CGH-Congonhas) - 75 min drive
    • Ribeirao Pires Station - 48 min drive
    • Rio Grande da Serra Station - 49 min drive
    map
    See on map
    Rua Bittencourt, 130, Santos, 11013-300, SP, Brazil

    At a glance

    Hotel size

    • This hotel has 92 rooms

    Arriving/leaving

    • Check-in time 2:00 PM-noon
    • Check-out time is noon

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)

    Pets

    • Pets stay free
    • Service animals welcome

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free buffet breakfast daily
    • Restaurant
    • Bar/lounge
    • Room service

    Things to do

    • Fitness facilities
    • Number of spa tubs - 2
    • Sauna
    • Arcade/game room

    Working away

    • Business center
    • Meeting rooms

    Services

    • 24-hour front desk
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible registration desk

    Languages Spoken

    • English
    • Portuguese
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Minibar

    Sleep well

    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Shower only
    • Hair dryer (on request)

    Be entertained

    • LCD TV
    • Cable TV channels

    Stay connected

    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Onsite venue - This restaurant specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.

    Fees & policies

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Policies

    This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

    This property accepts credit cards and debit cards. Cash is not accepted.

    Also known as

    • Monte Serrat Hotel
    • Monte Serrat Hotel Hotel Santos
    • Monte Serrat Hotel Santos
    • Monte Serrat Comfort Hotel Santos, Brazil
    • Monte Serrat Santos
    • Monte Serrat Hotel Hotel
    • Monte Serrat Hotel Santos

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Monte Serrat Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Parking spots may be limited.
    • Yes, pets stay free.
    • You can check in from 2:00 PM - noon. Check-out time is noon.
    • Yes, there's an onsite restaurant that offers Brazilian cuisine. The dining venue will be unavailable from October 25 2021 to June 1 2022 (dates subject to change). Nearby restaurants include Porta do Sol (3-min walk), Lanchonete Caracu (10-min walk), and Organico Restaurante Vegetariano (11-min walk).
    • Monte Serrat Hotel has a sauna and a fitness center, as well as an arcade.
    7,2.Good.
    • 4,0.Fair

      Too Bad

      The hotel was under reform the neighborhood is too dangerous and the bathroom wasn't clear.

      Wagner, Business trip, Nov 17, 2014

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Excelente atendimento

      Boa localização, quarto grande e espaçoso. Ótimo café da manhã.

      Ludmila C, 1 night trip with friends, Apr 30, 2022

      Verified Hotels.com guest review

    • 8,0.Very good

      Bom, considerando o custo e o benefício

      Razoável, o espaço do quarto foi maravilhoso, bom atendimento dos funcionários, mas a limpeza deixou a desejar, precisa dedetizar o local também

      Liane, 1 night family trip, Apr 22, 2022

      Verified Hotels.com guest review

    • 8,0.Very good

      Um bom lugar pra ficar e tranquilo.

      Foi muito bom porém poderia ter sido melhor se tivesse mais funcionários para atender no serviço de quarto e sobre a cortesia pedida que não foi atendida. Mas no geral foi bom.

      Mayara, 3 night family trip, Apr 20, 2022

      Verified Hotels.com guest review

    • 8,0.Very good

      Satisfatório

      O hotel é mais antigo e fica no centro antigo, perto do porto. Não saimos pelas redondezas e nao exploramos o local, fomos p um evento e ficamos apenas o pernoite. Nos atendeu ao propósito. Estacionamento tipo garagem e com acesso direto ao saguão. Quarto amplo e camas confortáveis. Roupas de cama e banho limpas. Cafe da manha bom, iclusive com itens diferenciados q em outros hoteis nao encontramos c frequencia. Bom custo X benefico para nós O unico senão foi q o chuveiro nao esquentou. Estava muito quente e isto nao fez muita diferença. Se o cenário fosse outro, e, tb o numero de pernoites fosse maior, teriamos pedido uma troca de acomodação

      1 night family trip, Mar 19, 2022

      Verified Hotels.com guest review

    • 8,0.Very good

      Atendeu meu objetivo

      O hotel é antigo e precisa de reformas mas é bem localizado, ótimo desjejum, bom atendimento e vale o que cobra.

      Wilen, 2 night trip, Mar 4, 2022

      Verified Hotels.com guest review

    • 8,0.Very good

      Viajar com pets!!

      O Hotel é bom. Mas o melhor foi aceitar pets de porte médio e grande, o que é muito difícil de encontrar, por isso recomendo para você que gosta de viajar com seu filho peludo. Nesse hotel, eles são muito bem vindos. Adorei!

      Elis Aparecida, 1 night family trip, Feb 22, 2022

      Verified Hotels.com guest review

    • 8,0.Very good

      Bom custo x benefício

      Escolhemos pela localização e ficamos contentes com o atendimento. Café da manhã e comida muito boa. Tudo bem limpo e estacionamento grátis.

      Fábio de Souza, 1 night business trip, Dec 10, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Ótimo Final de Semana!

      Espetacular!!

      Kaique, 2 night trip, Dec 10, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Atendimento especial para família. Localização ok. Café da manhã completo. Excelente custo-benefício.

      Valdete, 2 night family trip, Dec 1, 2021

      Verified Hotels.com guest review

    See all 199 reviews