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Piedra de Agua Hotel Boutique Palenque
Suburban hotel with outdoor pool, near Aluxes Eco Park
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
From
ZAR 1,517
Restrictions related to your trip
Mexico may have travel restrictions in place due to COVID-19.
7,4.Good.36 verified Hotels.com guest reviews
Excellent service and perfect location
Jan 8, 2021
When we arrived there, they didn’t even have our reservation. The room condition was…
Oct 29, 2020
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- 24 hours gap period enforced between guest stays
- Protective clothing is available to guests
- Gloves are available to guests
- Guests are provided with free hand sanitizer
- Free parking
- Pool
- Free WiFi
- Pet-friendly
- Airport transfer
Property highlights
Main amenities
- 20 guestrooms
- Daily housekeeping
- Outdoor pool
- Bar/lounge
- Airport drop-off service
- Terrace
For families
- Private bathroom
- Free toiletries
- Garden
- Terrace
- Daily housekeeping
- Laundry facilities
What’s around
- In a national park
- Aluxes Eco Park - 1 min walk
- Palenque Archaeological Zone - 45 min walk
- Museo de Sitio Palenque - 45 min walk
- Misol-Ha Waterfalls - 5.8 mi / 9.3 km
- Cascadas de Roberto Barrios - 19.7 mi / 31.7 km
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Check availability
- Deluxe Suite, 2 Double Beds, Pool Access, Pool View
- Deluxe Suite, 1 King Bed, Terrace, River View
- Standard Room, 1 King Bed, Private Bathroom, Garden View
- Standard Double Room, 2 Double Beds, Private Bathroom, Garden View
- Basic Room, 1 Double Bed, Private Bathroom, Garden View
Location
- In a national park
- Aluxes Eco Park - 1 min walk
- Palenque Archaeological Zone - 45 min walk
What’s around
Landmarks
- In a national park
- Aluxes Eco Park - 1 min walk
- Palenque Archaeological Zone - 45 min walk
- Museo de Sitio Palenque - 45 min walk
- Misol-Ha Waterfalls - 5.8 mi / 9.3 km
- Cascadas de Roberto Barrios - 19.7 mi / 31.7 km
Getting around
- Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 110 min drive
- Palenque, Chiapas (PQM-Palenque Intl.) - 12 min drive
- Airport drop-off service
At a glance
Hotel size
- This hotel has 20 rooms
- This hotel is arranged over 1 floor
Arriving/leaving
- Check-in time starts at 3:00 PM
- Check-out time is noon
- Express check-in/out
Restrictions related to your trip
- Mexico may have travel restrictions in place due to COVID-19.
Special check-in instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- Pets allowed*
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transfers
- Airport drop off (available 24 hours)*
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
- Free offsite parking nearby
In the hotel
Food and drink
- Bar/lounge
- Room service (during limited hours)
- Coffee/tea in a common area
Things to do
- Outdoor pool
- Spa tub
Services
- 24-hour front desk
- Tours/ticket assistance
- Laundry facilities
- Luggage storage
Facilities
- Safe-deposit box at front desk
- Designated smoking areas (fines apply)
- Garden
- Terrace
Accessibility
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
Languages Spoken
- English
- Spanish
In the room
Home comforts
- Ceiling fan
- Coffee/tea maker
- Bathrobes
Sleep well
- Premium bedding
Freshen up
- Private bathroom
- Shower only
- Free toiletries
- Hair dryer
Stay connected
- Free WiFi
Food and drink
- Free bottled water
More
- Daily housekeeping
Small print
Also known as
- Piedra Agua Hotel Boutique Palenque
- Piedra Agua Hotel Boutique
- Piedra Agua Boutique Palenque
- Piedra Agua Boutique
Optional extras
Late check-out can be arranged for an extra charge of USD 20 (subject to availability)
Pets are allowed for an extra charge of USD 20 per pet, per night
Airport shuttle service is offered for an extra charge of USD 80 per vehicle
Airport shuttle service for children up to age 6 costs USD 0
Policies
Only registered guests are allowed in the guestrooms.
Pool access available from 7 AM to 10 PM.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Personal protective equipment, including gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
Contactless check-out is available.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Piedra de Agua Hotel Boutique Palenque does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Yes, there's an outdoor pool. Guests have pool access from 7 AM to 10 PM.
- Yes, pets are welcome. There's a charge of USD 20 per pet, per night.
- You can check in starting at 3:00 PM. Check-out time is noon. Late check-out is available for a charge of USD 20 (subject to availability). Express check-in and check-out and contactless check-out are available.
- Yes. Nearby restaurants include La Oaxaqueña (2 mi), el huachinango feliz (2 mi), and Maya Cañada (2 mi).
- Yes, a shuttle from the hotel to the airport is available. The charge is USD 80 per vehicle.
- Piedra de Agua Hotel Boutique Palenque has an outdoor pool and a spa tub, as well as a garden.
7,4.Good.36 verified Hotels.com guest reviews
- 10,0.Exceptional
Ideal spot to relax
very friendly staff, clean room and in general a very relaxed/zen atmosphere.
Maarten, 1 night trip, Feb 15, 2020
Verified Hotels.com guest review
- 8,0.Very good
Good but needs a attention to details for price.
The hotel is small with individual casitas. The casitas are large, bed and bathroom a very good size and large terrace. The hotel is in the "jungle" so very little light gets in. Our room was damp with no way to air it out. The terrace could have been lovely to spend time on - however the built in "bath" did not look inviting - rusty chain and many leaves. The built in concrete couch did not have a cushion so very difficult to sit on - note - some other casitas had cushions - the hotel was not full - perhaps someone should have noticed. General impression - the hotel could be very good with a little more attention from the staff.
2 night trip, Jan 8, 2020
Verified Hotels.com guest review
- 10,0.Exceptional
I highly recommend this hotel. Great and accommodating staff, nice and clean rooms, and a beautiful property.
Justin, 4 night trip, Dec 7, 2019
Verified Hotels.com guest review
- 8,0.Very good
Great place to unwind! We Will definitely be back, love the pool and the quietness of the rooms!
Patti, 1 night trip, Jul 5, 2019
Verified Expedia guest review
- 8,0.Very good
Semana Santa Stay
We stayed at the hotel for a long holiday weekend to enjoy the Palenque ruins the nearby area. The hotel was well located, stylishly designed, and had excellent customer service throughout our stay. The only drawbacks were lack of air conditioning, wifi only in the lobby, and the lack of a restaurant.
Samuel, 3 night romance trip, Apr 18, 2019
Verified Hotels.com guest review
- 6,0.Good
Mixed feelings...
Lovely boutique hotel but with 2 issues... no food except for breakfast which is included in the fee (great breakfast though)... no food means you have to order take outs from local restaurants... they keep 2 restaurant menus at the front desk... the time the food takes to arrive is reasonable... the second issue is that the social area where the dining table and the couches are is an open air space with no fans and unfortunately plenty of mosquitoes... the same is with the little front area of the bedrooms and this lack of screen protected spaces is a hassle... the area of Palenque is very hot and humid and there're lots of mosquitoes so if you plan to relax it'll have to be inside your bedroom with the AC or the ceiling fan on... no TV or internet in the rooms...
2 night trip, Sep 16, 2018
Verified Hotels.com guest review
- 10,0.Exceptional
Simply Beautiful
This place is BEAUTIFUL. I was only sad I didn't have more time to enjoy the property. Very rustic feel. These are not luxury accommodations but if you want luxury, probably don't go to Palenque. The hammock and hot tub outside the rooms were a nice touch. The staff was very eager to please and breakfast was perfect. It is 5 minutes from the entrance to Palenque Archaeological Zone.
1 night family trip, Aug 29, 2018
Verified Hotels.com guest review
- 8,0.Very good
Nice hotel. Nice rooms.
2 night trip, Jul 21, 2018
Verified Expedia guest review
- 6,0.Good
Grey Gardens
The outside bathtubs were the reason we booked this hotel, but the hot water wasn’t working to fill them. The jacuzzi was not hot and overall the place is beautiful but in a state of decay.
Lanny, 1 night trip, Nov 20, 2020
Verified Hotels.com guest review
- 6,0.Good
El hotel está lindo, pero las habitaciones muy pequeñas. El Wifi no llega a las habitaciones, sólo en el área del lobby. No hay TV, las cortinas no cierran bien por lo que desde afuera te pueden ver. El agua de la alberca con ramas y hojas, igual el jacuzzi tuvimos que pedir que lo limpiaran antes de usarlo. Hay cafetera pero no te dan café, sólo té.
1 night romance trip, Feb 15, 2020
Verified Expedia guest review