Jardines de Luz

Photo gallery for Jardines de Luz

Standard Room, 2 Double Beds | Primary image
Superior Room | In-room safe, desk, iron/ironing board, free WiFi
Superior Room | In-room safe, desk, iron/ironing board, free WiFi
Standard Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Overview of Jardines de Luz

Jardines de Luz

2.5-star property
Colonial hotel in Santa Lucía

7,6/10 Good

158 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Bathtub
  • 24/7 front desk
  • Laundry facilities
Av. Insurgentes #32, Barrio de Santa Lucia, San Cristobal de las Casas, CHIS, 29250
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front desk safe
  • Water dispenser
  • Self-serve laundry
  • Meeting room
For families
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Santa Lucía

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

About this property

Jardines de Luz

Hotel in the heart of Santa Lucía
A terrace, a shopping mall on site, and a garden are just a few of the amenities provided at Jardines de Luz. Free in-room WiFi is available to all guests, along with laundry facilities and a business center.
You'll also find perks like:
  • Full breakfast (surcharge), a reception hall, and a front desk safe
  • Smoke-free premises, a 24-hour front desk, and coffee/tea in the lobby
  • Express check-out, a banquet hall, and a water dispenser
  • Guest reviews speak well of the central location and overall condition
Room features
All 25 rooms have amenities such as free WiFi, safes, and free bottled water.
More amenities include:
  • Bathrooms with shower/tub combinations and shampoo
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms
  • Arranged over 3 floors


  • Check-in time from 1:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–12:30 PM
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free

Working away

  • Business center
  • Meeting room


  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop


  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Shopping mall on site


  • Upper floors accessible by stairs only


  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of MXN 75 per person (approximately)
  • Late check-out can be arranged for an extra charge (amount varies)


  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

There is limited hot water on site.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Jardines Luz
Hotel Jardines Luz San Cristobal de las Casas
Jarnes Luz Cristobal las Casa
Jardines Luz San Cristobal de las Casas
Jardines de Luz Hotel
Hotel Jardines de Luz
Capital O Jardines de Luz
Jardines de Luz San Cristobal de las Casas
Jardines de Luz Hotel San Cristobal de las Casas

Frequently asked questions

Does Jardines de Luz offer free cancellation for a full refund?
Yes, Jardines de Luz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Jardines de Luz?
As of 05 October 2022, prices found for a 1-night stay for 2 adults at Jardines de Luz on 06 October 2022 start from R662, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Jardines de Luz?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Jardines de Luz?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Jardines de Luz?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Jardines de Luz?
You can check in from 1:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge. Express check-out is available.
What is there to do at Jardines de Luz and nearby?
Jardines de Luz has a garden.
Are there restaurants at or near Jardines de Luz?
Yes. Nearby restaurants include Madre Tierra (4-min walk), El Mesón del Taco (4-min walk), and Cacao Nativa (5-min walk).
What's the area around Jardines de Luz like?
Jardines de Luz is a short 3-minute walk from Santo Domingo Handicraft Market and 5 minutes' walk from Arches of Carmen. Travelers recommend the hotel for its central location.

Overall score and ratings






Staff & service




Property conditions & facilities



6/10 Good

It's good value for the money, with one problem. Most of the rooms are directly above the courtyard / restaurant which makes it quite noisy until 9pm or so. Very few of the rooms have windows, unlike the promotional photo (maybe they have changed it). For the rest, all good.
marc, 1-night trip
Verified Orbitz guest review

8/10 Very good

The hotel is well located., just steps from the OCC and all of the tourist areas. The property is clean and mostly well looked after. The breakfast is excelent. What I did nkt like was the choice of chair used i the rooms, the wooden one is not comfodtable, especially if you need tl work at the little table. The tub / shower in my room was a dangerous disaster. Impossible to shower without flooding the room. When you step out, an awkward stretch, you are faced with wet feet on very slippery tiles and no mat tl step onto. The shower was my biggest complaint. Otherwise, it was OK.
Alan, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Careful with double charges
They charged my credit card twice and couldn't refund. That is not nice. I'll call hotels.com to see how they can help me
SALOMON, 1-night family trip
Verified Hotels.com guest review

6/10 Good

They charged me twice
Hotel charged me twice and were not able to refund my money. Now I have to call you (hotels.com) for help.
SALOMON, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The location is extraordinary, but be prepared for some noise coming off from the central patio and people trying to sell their goods and handcrafts while you're having breakfast...
Jose Mario, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Courteous staff, clean facilitase and excellent room services.
Gerardo, 7-night romance trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

The location is excellent. A short walk to all of the best of San Cristóbal.
Audrey, 1-night family trip
Verified Travelocity guest review

10/10 Exceptional

9-night trip
Verified Expedia guest review

8/10 Very good

Very good..!!
Very nice...
Alfredo, 2-night family trip
Verified Hotels.com guest review