The Santai - CHSE Certified

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Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of The Santai - CHSE Certified

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Entire home

The Santai - CHSE Certified

5.0 star property
Luxury villa with outdoor pool, near Finns Recreation Club

9,6/10 Exceptional

65 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Kitchenette
Map
Jalan Bumbak No. 88A, Umalas, Kerobokan, Bali, 80361
Main amenities
  • 11 villas
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Free airport shuttle
  • Free area shuttle
  • Free use of bicycles
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Babysitting
  • Terrace
For families
  • Children stay free
  • Babysitting (surcharge)
  • Kitchenette
  • Private bathroom
  • Separate bathtub and shower
  • Separate dining area
Cleaning & safety
  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest stays

Choose dates to view prices

About this area

What's nearby

  • In Kuta Utara
  • Batu Belig Beach - 5 min drive
  • Petitenget Temple - 7 min drive
  • Batu Bolong Beach - 16 min drive
  • Petitenget Beach - 7 min drive
  • Seminyak Square - 15 min drive
  • Berawa Beach - 18 min drive
  • Seminyak Beach - 18 min drive
  • Eat Street - 20 min drive
  • Echo Beach - 19 min drive
  • Double Six Beach - 23 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 36 min drive
  • Free airport shuttle
  • Free area shuttle

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

The Santai - CHSE Certified

The Santai - CHSE Certified offers a free airport shuttle (available 24 hours) and puts you 3.4 mi (5.5 km) from Seminyak Beach and 4.8 mi (7.7 km) from Double Six Beach. Guests can indulge in spa services and enjoy Asian cuisine at GONG Restaurant, which is open for breakfast, lunch, and dinner. An outdoor pool and free bike rentals are other highlights, and villas offer conveniences like refrigerators and microwaves. The helpful staff and family-friendly amenities get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM - 10:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 16
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Property amenities

Pool/Spa

  • Outdoor pool
  • Spa services

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Limited onsite parking
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Free area shuttle up to 6 km

Family friendly

  • Children stay free
  • Babysitting (surcharge)

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Electric kettle

Dining

  • Free on-the-go breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • Manager's reception (free)
  • Stocked minibar (select free items)
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Separate bathtub and shower
  • Rainfall showerhead
  • Towels provided
  • Bathrobes
  • Hair dryer
  • Free toiletries
  • Slippers

Living spaces

  • Living room
  • Dining room
  • Library
  • Sitting area

Entertainment

  • 40-inch LED TV with satellite service
  • Video game console
  • iPod docking station

Outdoor areas

  • Furnished lanai
  • Terrace
  • Barbecue grill
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • No elevators
  • Wheelchair-accessible parking
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Free grocery shopping service
  • Turndown service

Location highlights

  • In a village

Things to do

  • Free bicycle rentals on site

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 11 rooms
  • Built in 2014

Restaurants on site

  • GONG Restaurant

Fees & policies

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Santai Hotel Seminyak
Santai Seminyak
Santai Villa Kerobokan
Santai Kerobokan
The Santai Bali/Kerobokan
The Santai
The Santai Chse Certified
The Santai - CHSE Certified Villa
The Santai - CHSE Certified Kerobokan
The Santai - CHSE Certified Villa Kerobokan

Frequently asked questions

Overall score and ratings

9,6

Exceptional

9,5/10

Cleanliness

9,7/10

Staff & service

9,6/10

Amenities

9,4/10

Property conditions & facilities

10/10 Exceptional

Friendly and hospitable staff. Cooking class is a must try.
Benito, 5-night family trip
Verified Expedia guest review

8/10 Very good

Heavenly Villas, Improvement on Maintenance
Booked 2 villas (1 3 bedroom and 1 2 bedroom) for 11 of us. Overall, we had a wonderful time. The whole property wasn't too big so everything seems very private. Straight from the welcome, breakfast servings, and housekeeping, the staff were very helpful and polite. The villas were heavenly. The pool, the spacious rooms, the layout of the living rooms. The 3 bedrooms villa had an open living room which was just nice during sunny days like what we had, but I would think that it would be disastrous during the rainy season. The 2 bedrooms villa had a closed living room which was much more ideal for me. There were few things I wasn't a fan of. For instance, there was very minimal number of sockets in the rooms. By this I mean the sockets are used for portable lights in the room, and if those lights are plugged out, the room would be quite dark at night. Also, the "open" bathroom does give a nice feel to it, but sometimes this also mean that the bathroom is prone to bugs coming in. The shower door couldn't close in my room and it was so hard to adjust the shower to get warm water. One unfortunate experience is that we saw a rat in one of the 2 bedroom villa rooms during one of the nights. We were ok because no one was particularly scared of rats, so we chased it off. But I would say this requires more attention from the management to improve maintenance of the property. Overall, had a wonderful stay, and I would come back again when going to Bali in a big group.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Welcome drinks and food at hotel lobby are fabulous. Staffs are very polite and caring.
VINCENT, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Away from the crowds
Excellent facilities in all the villas, staff friendly, nothing was a problem. A bonus having a restaurant and bar on the grounds. No issues on getting dropped,off for shopping or dinner in their own vehicles.
7-night trip
Verified Lastminute guest review

10/10 Exceptional

The most perfect relaxation villa!
It is very private villa. It is very friendly thoughtful villa. It is very luxury villa. It is very gorgeous villa.
Jinhee, 12-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Good service but location not so convenient
Good service but not so convenient
SHEN, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Short but very delightful stay
My family, Me, my wife and 2 kids, had stayed the Santai the night before we left Bali. As we had to take the flight very early in the morning, we left the hotel almost midnight. Though it was a very short stay, I was really impressed by the considerate services arrangement of the manager. For instance, he managed to provide us with free dinner because we couldn't get free breakfast which was included for the reservation. Overall, it was really delightful experience for us.
Verified Hotels.com guest review