Guests
All properties in Bukit Mertajam, Penang, Malaysia

Summit Hotel Bukit Mertajam

3-star hotel with outdoor pool, near St. Anne's Church

  • Free WiFi and free parking
From
ZAR 258

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Deep Soaking Bathtub
  • Porch
  • Outdoor Pool
Outdoor Pool. Image 1 of 25.
1 / 25Outdoor Pool
No. 566 Jalan Arumugam Pillai, Bukit Mertajam, 14000, Penang, Malaysia
6,0.Good.
  • Poorly managed hotel. Bad housekeeping. The room was very dirty.

    Aug 30, 2020

  • Price reasonable with free parking tqvm

    Jan 26, 2020

See all 43 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 147 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • 24-hour front desk
  • Air conditioning

For families

  • Children's pool
  • Private bathroom
  • Television
  • Daily housekeeping
  • Hair dryer
  • Coffee/tea maker

What’s around

  • In Central Seberang Perai
  • St. Anne's Church - 33 min walk
  • AEON Mall Bukit Mertajam - 4.4 mi / 7.1 km
  • Mengkuang Dam - 4.7 mi / 7.5 km
  • Megamall Pinang - 5.4 mi / 8.7 km
  • Sunway Carnival Mall - 7.6 mi / 12.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room
  • Superior Family
  • Standard Room, 1 Queen Bed

Location

No. 566 Jalan Arumugam Pillai, Bukit Mertajam, 14000, Penang, Malaysia
  • In Central Seberang Perai
  • St. Anne's Church - 33 min walk
  • AEON Mall Bukit Mertajam - 4.4 mi / 7.1 km

What’s around

Landmarks

  • In Central Seberang Perai
  • St. Anne's Church - 33 min walk
  • AEON Mall Bukit Mertajam - 4.4 mi / 7.1 km
  • Mengkuang Dam - 4.7 mi / 7.5 km
  • Megamall Pinang - 5.4 mi / 8.7 km
  • Sunway Carnival Mall - 7.6 mi / 12.2 km
  • Penang Bird Park - 7.8 mi / 12.5 km
  • Sultan Abdul Halim Ferry Terminal - 8.1 mi / 13 km
  • Bukit Batu Kawan - 8.6 mi / 13.8 km
  • Putra Lake Park - 8.9 mi / 14.3 km
  • Landmark Central Shopping Centre - 9 mi / 14.5 km

Getting around

  • Penang Intl. Airport (PEN) - 26 min drive
  • Penang Sentral - 23 min drive

At a glance

Hotel size

  • This hotel has 147 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool

Working away

  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Elevator

Accessibility

  • In-room accessibility

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Oceania Restaurant - This restaurant serves breakfast, lunch, and dinner.

Small print

Also known as

  • Bukit Mertajam Summit Hotel
  • Summit Hotel Bukit Mertajam Bukit Mertajam
  • Summit Hotel Bukit Mertajam Hotel Bukit Mertajam
  • Hotel Summit Bukit Mertajam
  • Summit Bukit Mertajam
  • Summit Bukit Mertajam Penang
  • Summit Hotel Bukit Mertajam
  • Summit Hotel Bukit Mertajam Penang
  • Summit Hotel
  • Summit Bukit Mertajam
  • Summit Hotel Bukit Mertajam Hotel

Policies

Guests can rest easy knowing there's a fire extinguisher and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Summit Hotel Bukit Mertajam does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Oceania Restaurant. Nearby restaurants include BM Cup Rice (6-min walk), BM Best Cendol (6-min walk), and BM Yam Rice Kopitiam (8-min walk).
  • Summit Hotel Bukit Mertajam has an outdoor pool.
6,0.Good.
  • 2,0.Poor

    the hotel was poorly maintained. when we want to check in, the room was not ready. however we were offered upgrading room but the conditions was bad. The blanket was dirty with sort of blood stain for two beds. My family and I were very upset. I think this will be my first and last i'll stay here. They have a very location in Bukit Mertajam but not well managed

    NaeKLJan2020, 1 night family trip, Jan 24, 2020

    Verified Expedia guest review

  • 6,0.Good

    No comment

    1 night family trip, Dec 12, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    i like this hotel..very good service

    2 night trip, Dec 11, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Untidy toilet

    As for the room it's good but the toilet curtains is full of mole that it seems not been washed or replaced and the remote control for the TV isn't there where also the towels were not inside the room too as if we were to request it will take time to come but as this is a small matter that they can rectify it in the future.

    Amos Lim, 1 night business trip, Aug 25, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Good for group family

    2 night family trip, Jun 15, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Satisfactory

    HAIRUDDIN, 1 night business trip, Jun 10, 2019

    Verified Expedia guest review

  • 6,0.Good

    The bathroom look so untidy, the room are dark

    2 night family trip, Apr 29, 2019

    Verified Hotels.com guest review

  • 2,0.Poor

    Disappointing stay

    Not good at, not comfortable and very unsatisfactory. The room is falling apart with cracks, molds everywhere at the bath tub, wall, counter top, sink, towel rack almost fall, not safe at all. The couch, pillow case is dirty, thinking that hotel staff will check the rooms before letting customers check-in. Very disappointing and will not recommend to family members or friends at all.

    jeffrey, 1 night family trip, Apr 20, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    Toilet is terrible... Room acceptable

    AiWee, 2 night family trip, Apr 1, 2019

    Verified Expedia guest review

  • 4,0.Fair

    Room is dusty and toilet have a lot of moss at the edge of bathtub.

    Melvin, 1 night family trip, Mar 27, 2019

    Verified Expedia guest review

See all 43 reviews