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Hotel Royal @ Queens (SG Clean)

3.5-star hotel with outdoor pool, near Orchard Road

  • Free WiFi and free parking
From
ZAR 1,365

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Outdoor Pool
  • Outdoor Pool
  • Terrace/Patio
Terrace/Patio. Image 1 of 57.
1 / 57Terrace/Patio
No. 12 Queen Street, Singapore, 188553, Singapore
7,6.Good.
  • Exceptional beyond my expectation and we have an enjoyable stay even though its only for…

    Dec 23, 2020

  • The room was comfortable, quite clean although there was a bit dirt here and there..but I…

    Dec 22, 2020

See all 78 reviews

Official standards

This property advises that it adheres to SG Clean (Singapore) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Safe
Walkable
Transport options
Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 231 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour business center

For families

  • Cookware, dishware, and utensils
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Rochor
  • Orchard Road - 6 min walk
  • Bugis Street Shopping District - 6 min walk
  • Raffles City - 9 min walk
  • Merlion - 20 min walk
  • Mustafa Centre - 21 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Executive Double or Twin Room
  • Family Room, Connecting Rooms
  • Apartment

What’s around

Landmarks

  • In Rochor
  • Orchard Road - 6 min walk
  • Bugis Street Shopping District - 6 min walk
  • Raffles City - 9 min walk
  • Merlion - 20 min walk
  • Mustafa Centre - 21 min walk
  • Singapore Flyer - 23 min walk
  • Raffles Place - 24 min walk
  • Gardens by the Bay - 28 min walk
  • Marina Bay Sands Skypark - 29 min walk
  • Marina Bay Sands Casino - 30 min walk

Getting around

  • Changi Airport (SIN) - 23 min drive
  • Singapore (XSP-Seletar) - 23 min drive
  • Senai International Airport (JHB) - 65 min drive
  • JB Sentral - 51 min drive
  • Bras Basah Station - 3 min walk
  • Bugis Station - 8 min walk
  • City Hall Station - 8 min walk
map
See on map
No. 12 Queen Street, Singapore, 188553, Singapore

At a glance

Hotel size

  • This hotel has 231 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • The government of SG has mandated which hotels can accept leisure bookings

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Outdoor pool

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair-accessible path to lift

Languages Spoken

  • Chinese
  • English
  • Filipino
  • Malay

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Cookware, dishware, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Queens Brasserie - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.

Queen's Bar - Onsite bar. Open daily.

Grace Court Vegetarian - This restaurant specializes in vegetarian cuisine. Open daily.

Grand Banquet Restaurant - This restaurant specializes in Chinese cuisine. Open daily.

Small print

Also known as

  • Hotel Royal Queens
  • Royal @ Queens Singapore
  • Royal @ Queens
  • Hotel Royal @ Queens
  • Royal Queens Sg Clean
  • Hotel Royal @ Queens (SG Clean) Hotel
  • Hotel Royal @ Queens (SG Clean) Singapore
  • Hotel Royal @ Queens (SG Clean) Hotel Singapore
  • Queens Royal Hotel
  • Royal Hotel Queens
  • Royal Queens
  • Royal Queens Hotel
  • Royal Queens Hotel Singapore
  • Royal Queens Singapore
  • Hotel Royal @ Queens Singapore
  • Hotel Royal @ Queens

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for SGD 76.51 per night

Buffet breakfast is offered for an extra charge of SGD 31.54 for adults and SGD 23.30 for children (approximately)

Policies

Additional fees apply to children 6-11 years old for breakfast when sharing existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to noon.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Royal @ Queens (SG Clean) does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to noon.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, Queens Brasserie offers Asian cuisine. Nearby restaurants include Steak Out (3-min walk), 7 Kickstart (3-min walk), and Captain K Seafood Tower (3-min walk).
  • No, this hotel doesn't have a casino, but Marina Bay Sands Casino (9-min drive) and Resort World Sentosa Casino (10-min drive) are both nearby.
  • Hotel Royal @ Queens (SG Clean) has an outdoor pool.
7,6.Good.
  • 4,0.Fair

    Early check-in has it's price..

    I was initially very elated with the front office for making immediate arrangements for my very early check-in (9am). Due to my request for an early check-in, I was alloted the first room available. The hotel seriously needs a revamping. My room was in total darkness for an hour and the the electrical circuit board had to be manually reset by the maintenance via my room's flase ceiling. The toilet seat cover and the bowl had excrement. The sink was perpetually choked and kept leaving residue on the sides when the water finally drained. The TV is ancient and the remote wasn't working either. For the price I paid, I could have easily gotten a similar room in a recently refurbished hotel. It's a shame that the hotel has good people eccentric staff but really bad accommodation.

    Mohan, 1 night trip, Dec 11, 2020

    Verified Hotels.com guest review

  • 6,0.Good

    Nothing spectacular, pictures much nicer than reality

    Meh, 1 night trip, Nov 12, 2020

    Verified Expedia guest review

  • 8,0.Very good

    high CP hotel

    Nice hotel with convenient location. Close to central area such as Merlion park , bugis, orchard road and fort canning park .

    Meng Lung, 1 night trip, Sep 24, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Good location

    Very good location and near to the mrt and shopping centres. Hotel staff was friendly and check in and out process was very fast. Room has an smell when entered in and beds are rather springy.

    1 night family trip, Aug 7, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Well, the room was nice. Environment was good and the staff was able to communicate well. The staff that attended to me was called Wann. She deserve a big praise.

    Wan, 1 night trip with friends, Jul 30, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Perfect location. Subway station within 100 yards of hotel. Walkable to most downtown sights.

    1 night trip with friends, Dec 16, 2019

    Verified Orbitz guest review

  • 8,0.Very good

    Excellent location. Close to Bugis market and shopping areas and 1 minute stroll to Bras Basah metro station. Hotel is basic but pleasant for our needs and would stay again. Staff were pleasant, bed was comfortable, lifts worked as did hot water system.

    Steve, 5 night romance trip, Aug 26, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Decent hotel, well located for the price. Easy reach of main attractions etc

    VJM, 4 night family trip, Aug 10, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Quiet rooms, very clean. Would stay here again! Thx

    2 night trip, Jul 19, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Enjoyed our stay at Royal @ Queens

    Nice hotel with a very good location. The breakfast was ok. Staff was friendly.

    Cecilie, 1 night family trip, Jul 15, 2019

    Verified Hotels.com guest review

See all 78 reviews