The Bala's Holiday Chalet

Photo gallery for The Bala's Holiday Chalet

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Raffles Suite | Desk, free WiFi
Deluxe Room | Desk, free WiFi
Deluxe Room | Desk, free WiFi
Raffles Suite | Desk, free WiFi

Overview of The Bala's Holiday Chalet

The Bala's Holiday Chalet

3.0 star property
Tanah Rata Tudor inn with restaurant

7,4/10 Good

101 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Connecting rooms available
  • Restaurant
  • Laundry facilities
Lot 55, Tanah Rata, Pahang, 39000
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Free area shuttle
  • Coffee shop/cafe
  • Business center
  • Terrace
  • Coffee/tea in a common area
  • Garden
  • Library
  • Front desk safe
  • Laundry service
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • Cameron Highland Night Market - 2 min drive
  • Boh Tea Plantation - 25 min drive

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 117 min drive
  • Free area shuttle

About this property

The Bala's Holiday Chalet

3-star inn
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at The Bala's Holiday Chalet. The onsite restaurant, Planters Tea House, features Asian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
Other perks at this inn include:
  • Free self parking
  • English breakfast (surcharge), a free area shuttle, and an area shuttle
  • Luggage storage, wedding services, and a front desk safe
  • Guest reviews give good marks for the helpful staff
Room features
All guestrooms at The Bala's Holiday Chalet include amenities such as free WiFi. Guests reviews say good things about the spacious rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries
  • Electric kettles, daily housekeeping, and desks


English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms


  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 9:30 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site


  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area

Traveling with children

  • Children stay free
  • Free local shuttle

What to do

  • Golfing nearby

Working away

  • Business center


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services


  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library


  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking


  • English
  • Malay

Room amenities

Be entertained

  • LCD television

Home comfort

  • Electric kettle

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Planters Tea House - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Breakfast costs between MYR 12.00 and MYR 29.50 for adults, and MYR 12.00 and MYR 29.50 for children (approximately)
  • Late check-out can be arranged for an extra charge of MYR 100

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Children & extra beds

  • Cribs/infant beds are available for MYR 50.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards.

Also known as

Planters Country Hotel Tanah Rata
Bala`s Holiday Chalet Hotel Cameron Highlands
Planters Country Hotel & Restaurant Cameron Highlands/Tanah Rata
Planters Country Tanah Rata
Planters Country
Bala's Holiday Chalet Inn Tanah Rata
Bala's Holiday Chalet Inn
Bala's Holiday Chalet Tanah Rata
The Bala's Holiday Chalet Inn
The Bala's Holiday Chalet Tanah Rata
The Bala's Holiday Chalet Inn Tanah Rata

Frequently asked questions

Does The Bala's Holiday Chalet offer free cancellation for a full refund?
Yes, The Bala's Holiday Chalet does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Bala's Holiday Chalet?
As of 04 October 2022, prices found for a 1-night stay for 2 adults at The Bala's Holiday Chalet on 09 October 2022 start from R1 330, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Bala's Holiday Chalet?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Bala's Holiday Chalet?
Sorry, pets aren't allowed.
Is parking offered on site at The Bala's Holiday Chalet?
Yes, there's free self parking.
What are the check-in and check-out times at The Bala's Holiday Chalet?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of MYR 100. Contactless check-out is available.
What is there to do at The Bala's Holiday Chalet and nearby?
The Bala's Holiday Chalet has a garden.
Are there restaurants at or near The Bala's Holiday Chalet?
Yes, Planters Tea House offers Asian cuisine. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Delicious & Happiness Kitchen (2 mi), Cactus View Restaurant (2 mi), and Cameron Organic Produce Steamboat Restaurant (2.3 mi).
What's the area around The Bala's Holiday Chalet like?
The Bala's Holiday Chalet is located a short 16-minute walk from Parit Falls.

Overall score and ratings






Staff & service




Property conditions & facilities



6/10 Good

Beautiful hotel, but dissapointing stay.
The hotel itself is very charming with a lot of history and character and well worth the visit. We enjoyed a nice breakfast and dinner at a reasonable cost during our stay. Our room and the service however were both a little disappointing. Room run down and in need of attention. i.e. - broken toilet seat, furniture covered with dead ants, cobwebs throughout room etc. No fridge or heating/cooling. Wifi virtually non-existent. Room not serviced for our 3 day stay despite this being part of advertised package. Advertised shuttle bus into town not currently operating. Not enough staff and subsequently they were all run off their feet - potentially covid related. Despite this, staff were pleasant and helpful, just sparse.
Nicole, 3-night trip
Verified guest review

8/10 Very good

cecilia, 1-night trip
Verified guest review

8/10 Very good

Cameron highlands
Our stay in Cameron Highlands was fair. The traffic and road conditions getting there were difficult to say the least. Be sure to go during the week and not on a weekend as traffic will cause delays. Be prepared for windy and narrow roads. Most of the sites seemed gimmicky or required more time driving. Overall, we were disappointed.
Ruth, 3-night family trip
Verified guest review

4/10 Fair

A bit frustated
Not so happy. Room are gloomy, insuffienct light for kids to play & study. Furniture are old and some of it already damaged. No safe box provided.
2-night family trip
Verified guest review

8/10 Very good

Nittha, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The ambience and english old style accommodation really attracted me to this place. The place is full of greeneries, flowers and chirping birds, secluded from the busy touristy place. I can stay all day here just chilling in the garden.
Anna, 1-night family trip
Verified Expedia guest review

8/10 Very good

Jeff, 1-night trip
Verified guest review

8/10 Very good

Sharifah, 1-night trip
Verified guest review

8/10 Very good

Love this place and service. tea and scones. Like the simple and quiet surroundings. Great place to chill. Boss is friendly too.
Like this simple breakfast... Scones
Morning View.... From chalet
Nice setting... Everything so colonial style and British feel... Hahaha
History of this chalet...
1-night family trip
Verified guest review

10/10 Exceptional

I LOVED OUR STAY AT BALA'S! The place was surreal like out from a storybook. It was like staying at Snow White's cottage. The were LOTS OF greenery, red plaid tablecloth with yummy homemade looking breakfast (and sometimes breakfast with the famous Mr Bala, himself.) A very nice and warm man, made us feel very welcomed! He even does inspection around the house, as he is very involved with renovations and upgrades etc! Okay, so coming back to the rooms we stayed in. Interior wise we were contented with the look and feel, clean but minor cardboard defects, and a weird hot water supply where it changes if you don't know how to use it. (Trick is : to turn the knob to your desired heat, then pull the knob. Otherwise it will get suddenly ice cold!) Either than that. I LOVED THE EXPERIENCE! Lovely Tudor with a beautiful patio! Alongside with the Cameron Highlands weather! It's Perfect! 👌
Marie, 1-night family trip
Verified Expedia guest review