Guests
All properties in Cartagena, Bolivar, Colombia

Hotel Casa Don Sancho by Mustique

4-star hotel with outdoor pool, near Teatro Heredia

  • Free full breakfast and free WiFi
From
ZAR 3,538

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  • Outdoor Pool
  • Outdoor Pool
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Centro Historico, Cra. 4ta Cll, Cartagena, 130001, Bolivar, Colombia
10,0.Exceptional.
  • This is a boutique hotel in a great location in the old town of Cartagena. Hotel is new,…

    Jun 23, 2021

  • The hotel was perfect, location, service, cleanliness. Highly recommended. Very helpful…

    Mar 6, 2020

See all 21 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient

The following facilities or services will be unavailable from September 9 2020 to December 31 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Pool
    • Free WiFi
    • Airport transfer
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 6 smoke-free guestrooms
    • Daily housekeeping
    • Outdoor pool
    • Rooftop terrace
    • Room service
    • Airport shuttle

    For families

    • Private bathroom
    • Television
    • Garden
    • Terrace
    • Daily housekeeping
    • Laundry facilities

    What’s around

    • In Cartagena Walled City
    • Teatro Heredia - 1 min walk
    • Santo Toribio Church - 4 min walk
    • Cartagena Cathedral - 4 min walk
    • San Pedro Claver Church and Convent - 6 min walk
    • House of Gabriel Garcia Marquez - 7 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Classic Room
    • Deluxe Room
    • Suite
    • Superior Suite

    What’s around

    Landmarks

    • In Cartagena Walled City
    • Teatro Heredia - 1 min walk
    • Santo Toribio Church - 4 min walk
    • Cartagena Cathedral - 4 min walk
    • San Pedro Claver Church and Convent - 6 min walk
    • House of Gabriel Garcia Marquez - 7 min walk
    • Clock Tower - 7 min walk
    • Las Bovedas - 10 min walk
    • Cartagena de Indias Convention Center - 12 min walk
    • San Felipe de Barajas Castle - 25 min walk

    Getting around

    • Rafael Nunez Intl. Airport (CTG) - 9 min drive
    • Airport shuttle (surcharge)
    map
    See on map
    Centro Historico, Cra. 4ta Cll, Cartagena, 130001, Bolivar, Colombia

    At a glance

    Hotel size

    • This hotel has 6 rooms

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15

    Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • No onsite parking

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free full breakfast daily
    • Room service (during limited hours)

    Things to do

    • Outdoor pool

    Working away

    • One meeting room

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage

    Facilities

    • Elevator
    • Safe-deposit box at front desk
    • Rooftop terrace
    • Garden
    • Terrace
    • Library
    • Television in common areas

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Ceiling fan
    • Slippers

    Sleep well

    • Blackout drapes/curtains
    • Premium bedding

    Freshen up

    • Private bathroom
    • Shower only
    • Hair dryer

    Be entertained

    • LCD TV

    Stay connected

    • Free WiFi
    • Free local calls

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

    Optional extras

    • Airport shuttle service is offered for an extra charge of COP 65000

    Children & extra bedsPay at property

    • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Policies

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, debit cards and cash.

    No visitors or unregistered guests are allowed in guestrooms.

    Also known as

    • Casa Don Sancho
    • Hotel Casa Don Sancho by Mustique Hotel
    • Hotel Casa Don Sancho by Mustique Cartagena
    • Hotel Casa Don Sancho by Mustique Hotel Cartagena
    • Casa Don Sancho Mustique
    • Casa Don Sancho Mustique Cartagena
    • Casa Don Sancho Mustique Hotel
    • Casa Don Sancho Mustique Hotel Cartagena
    • Hotel Casa Don Sancho Mustique Cartagena
    • Hotel Casa Don Sancho Mustique
    • Casa Don Sancho By Mustique

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hotel Casa Don Sancho by Mustique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Sorry, there's no onsite parking at Hotel Casa Don Sancho by Mustique.
    • Yes, there's an outdoor pool.
    • Sorry, pets aren't allowed.
    • You can check in from 3:00 PM - midnight. Check-out time is noon.
    • Yes. Nearby restaurants include San Alberto (3-min walk), Porton de San Sebastian (3-min walk), and Vera (3-min walk).
    • Yes, an airport shuttle is available. The charge is COP 65000.
    • No, this hotel doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.
    • Hotel Casa Don Sancho by Mustique has an outdoor pool and a garden.
    10,0.Exceptional.
    • 10,0.Exceptional

      Excellent Accommodation

      Casa Don Sancho was beautiful, calm, and overall enhanced our stay in Cartegena. The room was clean and the AC was strong. The shower had great pressure. The food is great (I recommend the pina colada - it’s fresh, delicious, and HUGE!). The staff is friendly, respectful, recommended places to eat, and called us a cab when we headed out to the airport. The plants in the courtyard are lucious and only add to the magic of this stay. The pool in the courtyard was clean and the jacuzzi on the roof was clean and had great views of the city and even a view of the ocean. The location is on a quiet street near near the theatre and you’re steps away from the city walls. We easily walked around the old town from here. If you’re beat from the sun or walking around, I’d recommend the food here or walking over to the Epoca Espresso Bar - the La Artilleria location, because it’s less crowded, prettier inside, great coffee, brunch, and snacks, and like a 7 min walk away.

      Ingrid, 3 night trip, Feb 20, 2020

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Great location, beautiful decor and friendly staff. Delicious breakfast as well

      3 night romance trip, Feb 19, 2020

      Verified Expedia guest review

    • 10,0.Exceptional

      It is not often one finds a unique hotel like Casa Don Sancho. It felt like we went back in time when a welcoming service was a priority. From the moment you walk through the beautiful door, one feels in awe of the transformation to beauty and relaxation

      Gregory, 3 night romance trip, Feb 16, 2020

      Verified Expedia guest review

    • 10,0.Exceptional

      Siren

      Amazing staff and beautiful property.

      Claude, 3 night trip, Feb 6, 2020

      Verified Hotels.com guest review

    • 10,0.Exceptional

      A beautiful location in the heart of carthagen

      Amazing place, very calm, beautiful room and atmosphere. You feel like the owner of this place as you don’t see the staff unless you need them . Staff is very nice. Location very well Located in the historical centre of carthagena

      Isabelle, 1 night trip, Dec 4, 2019

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Excellent experience, beautiful property, clean rooms and friendly staff.

      2 night trip, Nov 10, 2019

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Muchas gracias por hacer nuestra estadía tan especial! Desde el sabroso desayuno hasta la simpatía del todos cada mañana, las habitaciones y espacios de la casa con una decoración simple y de muy buen gusto. Un lugar en Cartagena para recordar siempre!

      Sebipla, 4 night family trip, Aug 30, 2019

      Verified Expedia guest review

    • 10,0.Exceptional

      Simply beautiful

      Stunning place, hidden gem, customer service on point! A very satisfied customer! This place is a must!

      Johnalaine, 3 night trip with friends, Aug 21, 2019

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Service. Friendliness of staff. Small hotel beautifully kept. Clean and comfortable rooms and bathrooms

      kate, 1 night trip with friends, Jul 8, 2019

      Verified Expedia guest review

    • 10,0.Exceptional

      Couldn't ask for a better stay

      We had the most incredible stay at Hotel Casa Don Sancho. The property is stunning and tranquil, and the staff go out of their way to make guests feel comfortable and accommodated. We spent a lot of time wandering around the property, appreciating the Colonial-style decor and thoughtful details. My partner and I especially appreciated help with planning a day trip to the Islands and recommendations for places to eat in the area. We also loved the Hotel's breakfast, our insanely comfortable room, and the beautiful sunset view from the rooftop. Though it was just the two of us on this trip, I'd love to plan a future trip with a group that could rent out the entire Casa (which only has six or so rooms) for a special occasion in Cartagena.

      3 night romance trip, Jul 1, 2019

      Verified Hotels.com guest review

    See all 21 reviews