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Hotel Imperial

Photo gallery for Hotel Imperial

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Free WiFi, bed sheets

Overview of Hotel Imperial

Hotel Imperial

3.0 star property
3-star hotel in Cap-Haitien with outdoor pool and restaurant

6,4/10 Good

73 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Restaurant
Map
Route Nationale 1, Cap-Haitien, HT110
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Meeting room
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Daily housekeeping
  • Flat-panel TV
  • Dry cleaning/laundry service
  • Outdoor swimming pools

Room options

About this area

Getting around

  • Cap-Haitien (CAP-Cap-Haitien Intl.) - 15 min drive
  • Port-au-Prince (PAP-Toussaint Louverture Intl.) - 81.1 miles/130.5 km

Restaurants

  • Cap Deli - 3 min drive
  • Barik - 3 min drive
  • Boukanye - 3 min drive
  • La Kay Restaurant - 3 min drive
  • Croissant d'Or - 2 min drive
Map

About this property

Hotel Imperial

A great choice for a stay in Cap-Haitien, Hotel Imperial is just 2.2 mi (3.6 km) from the airport. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travelers say good things about the helpful staff and restaurant.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Tennis

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 1974
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Upper floors accessible by stairs only

Languages

  • English
  • French

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Onsite venue - buffet restaurant.

Fees & policies

Parking

  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

<p>This property does not have elevators. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hotel Imperial Cap-Haitien
Imperial Cap-Haitien
Hotel Imperial Hotel
Hotel Imperial Cap-Haitien
Hotel Imperial Hotel Cap-Haitien

Frequently asked questions

Does Hotel Imperial offer free cancellation for a full refund?
Yes, Hotel Imperial does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Imperial?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Imperial?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Imperial?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel Imperial?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at Hotel Imperial and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Hotel Imperial?
Yes, there's an onsite restaurant.

Reviews

6,4

Good

6,6/10

Cleanliness

7,5/10

Staff & service

5,4/10

Amenities

5,6/10

Property conditions & facilities

6,3/10

Eco-friendliness

Reviews

4/10 Fair

The lady who served the breakfast was the only really good part about our stay. I needed to be able to work online, there was no wifi my whole stay even though during check in I was told it would be on the next day. the windows were broken, smoke from the outside, came in, broken closet, rooms looked absolutely nothing like the pictures, the gym was filthy and a bunch of broken equipments. Electricity for only night time was so inconvenient, I know its a country wide issue but don't advertise what is not so. We did feel safe as the securities were always present. The property needs to be taken cared of better. It's location was the most convenient for us and that is the only reason we didnt move to another hotel. The staff were not bad but the property was in a bad condition
Verified Expedia guest review

10/10 Exceptional

The people were great very friendly
Luckny, 4-night trip
Verified Hotels.com guest review

6/10 Good

This could be a better place If it was repaired, properly handle, and have better management. Although the staff (2 ladies) were nice and kind.... but the place is not convenient for a hotel,,, and should be advertised maybe as a Guest house basic conditions.....or dormitories,,,, or motel.... but never under the "hotel" label.
Joseph, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Jery, 1-night trip
Verified Expedia guest review

2/10 Poor

Nothing to be like about this place.this is a nasty dirty place . They should close out that place
Brusly, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Nothing
Meline, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Everything is okay..
Nicolas, 1-night trip
Verified Expedia guest review

2/10 Poor

Worst place ever...!
Weslene, 1-night romance trip
Verified Expedia guest review

2/10 Poor

The property is old, they have pictures online that look great but not true. Rooms not big enough and need a lot of work to be done. Lots of mosquitoes, bedbugs that bothered me a lot. I should get a full refund I was not happy at all
Merold, 3-night romance trip
Verified Expedia guest review

2/10 Poor

There is no electricity at all no A/C NO refrigerator no good water to take shower very dark at night time
JEAN, 2-night romance trip
Verified Orbitz guest review