Guests
All properties in Surabaya, East Java, Indonesia

Hotel Istana Permata Ngagel

3-star hotel with indoor pool, near Galaxy Mall

  • Free WiFi in lobby and free parking
From
ZAR 196

Image gallery

  • Standard Double Room, 1 King Bed - Guest Room
  • Standard Double Room, 1 King Bed - Guest Room
  • Deluxe Room - Bathroom
  • Standard Double Room, 1 King Bed - Bathroom
  • Standard Double Room, 1 King Bed - Guest Room
Standard Double Room, 1 King Bed - Guest Room. Image 1 of 18.
1 / 18Standard Double Room, 1 King Bed - Guest Room
Jl. Ngagel Jaya Indah 4-18, Surabaya, 60283, East Java, Indonesia
  • Free parking
  • Pool
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 100 guestrooms
  • Housekeeping once per stay
  • Restaurant
  • Indoor pool
  • 24-hour front desk
  • Air conditioning

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Elevator
  • LCD TV
  • Premium bedding

What’s around

  • In Gubeng
  • Galaxy Mall - 44 min walk
  • Rumah Sakit Umum Daerah Dr. Soetomo - 32 min walk
  • Mpu Tantular Museum - 45 min walk
  • Surabaya Zoo - 2.4 mi / 3.9 km
  • Surabaya Plaza Shopping Mall - 2.6 mi / 4.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 1 King Bed

Location

Jl. Ngagel Jaya Indah 4-18, Surabaya, 60283, East Java, Indonesia
  • In Gubeng
  • Galaxy Mall - 44 min walk
  • Rumah Sakit Umum Daerah Dr. Soetomo - 32 min walk

What’s around

Landmarks

  • In Gubeng
  • Galaxy Mall - 44 min walk
  • Rumah Sakit Umum Daerah Dr. Soetomo - 32 min walk
  • Mpu Tantular Museum - 45 min walk
  • Surabaya Zoo - 2.4 mi / 3.9 km
  • Surabaya Plaza Shopping Mall - 2.6 mi / 4.2 km
  • Surabaya Town Square - 2.7 mi / 4.4 km
  • Grand City Surabaya - 2.8 mi / 4.6 km
  • Royal Plaza Surabaya - 2.9 mi / 4.7 km
  • Submarine Monument (Monumen Kapal Selam) - 2.5 mi / 4 km
  • Sharp Bamboo Monument - 2.6 mi / 4.3 km

Getting around

  • Surabaya (SUB-Juanda) - 41 min drive
  • Surabaya Gubeng Station - 5 min drive
  • Surabaya Pasar Turi Station - 8 min drive

At a glance

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-11 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite parking limited
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • 24-hour room service

Things to do

  • Indoor pool

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1998
  • Elevator

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • Indonesian

In the room

Home comforts

  • Air conditioning

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • 32-inch LCD TV

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping - once per stay
  • In-room safe

Small print

Also known as

  • Hotel Istana Permata
  • Ngagel
  • Hotel Istana Permata Ngagel Surabaya, Java
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  • Hotel Istana Permata Ngagel Surabaya
  • Hotel Ngagel
  • Istana Permata
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  • Istana Permata Ngagel Hotel
  • Istana Permata Ngagel Surabaya

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property accepts credit cards.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, there's free self and valet parking. Parking spots may be limited.
  • Yes, there's an indoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - 11 PM. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Food Coma (8-min walk), Libreria Eatery (14-min walk), and Pasadena Steak (15-min walk).
  • Hotel Istana Permata Ngagel has an indoor pool.