Guests
All properties in Serdang, Selangor, Malaysia

Palm Garden Hotel

Family-friendly resort in Serdang with 2 outdoor pools and 2 pool bars

  • Free WiFi and free parking
From
ZAR 786

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  • Outdoor Pool
  • Outdoor Pool
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IOI Resort City, Serdang, 62502, Malaysia
8,0.Very good.
  • The hotel gave me a sense of privacy, and yet, it isn't entirely isolated.

    Sep 20, 2020

  • The best resort

    Dec 30, 2019

See all 92 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Quiet
Safe
Easy parking
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 151 guestrooms
  • Daily housekeeping
  • Restaurant and 2 poolside bars
  • 2 outdoor pools
  • Breakfast available
  • Fitness center

Feel at home

  • Children's pool
  • Microwave
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • IOI City Mall - 11 min walk
  • Putra University-Malaysia - 4.1 mi / 6.6 km
  • Alamanda Putrajaya - 4.2 mi / 6.7 km
  • Malaysia Agro Exposition Park Serdang - 4.2 mi / 6.7 km
  • Melawati National Palace - 4.5 mi / 7.3 km
  • Putrajaya Wetlands Park - 4.8 mi / 7.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 2 Twin Beds (Heliconia)
  • Deluxe Room, 1 King Bed / 2 Single Beds(Orchid)
  • Executive Suite, 1 King Bed (Anthurium)
  • Family Quadruple Room

What’s around

Landmarks

  • IOI City Mall - 11 min walk
  • Putra University-Malaysia - 4.1 mi / 6.6 km
  • Alamanda Putrajaya - 4.2 mi / 6.7 km
  • Malaysia Agro Exposition Park Serdang - 4.2 mi / 6.7 km
  • Melawati National Palace - 4.5 mi / 7.3 km
  • Putrajaya Wetlands Park - 4.8 mi / 7.7 km
  • Taman Botani Tropical Botanical Gardens - 5.3 mi / 8.6 km
  • Putra Mosque - 5.5 mi / 8.9 km
  • Taman Wawasan - 5.6 mi / 9.1 km
  • Farm In The City - 5.9 mi / 9.5 km
  • Wisma Putra - 5.9 mi / 9.5 km

Getting around

  • Kuala Lumpur International Airport (KUL) - 31 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
  • Kuala Lumpur Serdang KTM Komuter Station - 7 min drive
  • Kuala Lumpur Kajang KTM Station - 8 min drive
  • Kuala Lumpur Putrajaya Cyberjaya Station - 10 min drive
map
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IOI Resort City, Serdang, 62502, Malaysia

At a glance

Hotel size

  • This hotel has 151 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Bicycle rentals on site
  • Golf driving range on site
  • Golfing on site
  • Waterslide

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 94150
  • Conference space size (meters) - 8747

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

Palms Cafe - This café specializes in Malaysian cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Aroi Dee Thai Restaurant - This restaurant specializes in Thai cuisine and serves lunch and dinner.

Courtyard - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Breakfast costs between MYR 25 and MYR 40 for adults, and MYR 24 and MYR 24 for children (approximately)

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts Visa, Mastercard, debit cards and cash.

Also known as

  • Garden Palm Hotel
  • Palm Garden Hotel Resort
  • Palm Garden Hotel Serdang
  • Palm Garden Hotel Resort Serdang
  • Hotel Palm Garden
  • Palm Garden Hotel Putrajaya
  • Palm Garden Putrajaya

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Palm Garden Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, Palms Cafe offers alfresco dining and Malaysian cuisine. Nearby restaurants include Zest Restaurant (6-min walk), Latest Recipe (7-min walk), and Sukiya (7-min walk).
  • Palm Garden Hotel has 2 poolside bars, a fitness center, and spa services, as well as a picnic area and a garden.
8,0.Very good.
  • 6,0.Good

    Average food Average amenities Room - just fine. Bathroom - good

    Hairul, 1 night family trip, Dec 7, 2019

    Verified Expedia guest review

  • 4,0.Fair

    Quite unfortunately the hotel is undergoing renovation. But there is no excuse leaving the corridor uncleared. Used plates and utensils were seen left at the corridor the 2 nights I was there.

    1 night business trip, Dec 2, 2019

    Verified Hotels.com guest review

  • 4,0.Fair

    Maintanance work and stone hummer was going on every day fro morning to 4 pm No money exchange US dollar at all I was in trouble to pay for taxi on the first day to go exam although they took deposit in advance 100$ Room was clean but there was a lot of lizards and insects

    ALAA ALDEEN, 6 night trip, Dec 2, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    The greeneries. Location closed to shopping mall and highways

    1 night family trip, Nov 15, 2019

    Verified Expedia guest review

  • 2,0.Poor

    I was moved rooms on the first night as they put me on the ground floor with a sliding door that would not lock properly. It felt very unsafe. There were also cockroaches in my room.

    2 night business trip, Oct 16, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Its room and toilet cleanliness and friendly staff.

    1 night romance trip, Sep 14, 2019

    Verified Expedia guest review

  • 8,0.Very good

    The price is reasonable for a big room , i like how the staff treat us, they are so kind and respectful and i will come again next time :)

    1 night family trip, Sep 6, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Overall the hotel is nice to stay and relax. Unfortunately, the hotel is undergoing some renovation, the adult swimming can't be used for this moment. Lastly, thanks for the free upgrade to suite.

    1 night trip with friends, Sep 6, 2019

    Verified Expedia guest review

  • 8,0.Very good

    close to shopping complex mall

    1 night trip, Aug 30, 2019

    Verified Expedia guest review

  • 6,0.Good

    Understand that the hotel is currently under renovation but the view in the middle of the hotel is totally a sore to the eyes.. Although it was upgraded to a suite, i still think the price i paid is too high coz the condition of the hotel is not pleasing

    Jane, 1 night trip, Jul 8, 2019

    Verified Expedia guest review

See all 92 reviews