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All properties in Kota Kinabalu (and vicinity), Sabah, Malaysia

Promenade Hotel Kota Kinabalu

4-star hotel with 2 restaurants, near Imago Shopping Mall

  • Free WiFi
From
ZAR 641

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 70.
1 / 70Outdoor Pool
No 4, Lorong Api-Api 3, Kota Kinabalu (and vicinity), 88000, Sabah, Malaysia
8,0.Very good.
  • I found a dead cockroach in the toilet. Stain at the basin table. Showerhead with mold.…

    Mar 15, 2021

  • Good location. Overall good. Convenient and centre of city.

    Jan 4, 2021

See all 233 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Shopping
Walkable
Safe
Dining options
  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 446 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Downtown Kota Kinabalu
  • Imago Shopping Mall - 8 min walk
  • Centre Point - 8 min walk
  • Kota Kinabalu Central Market - 12 min walk
  • Gaya Street Sunday Market - 20 min walk
  • Suria Sabah Shopping Mall - 20 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Double or Twin Room
  • Superior Double Room Single Use
  • Deluxe Double or Twin Room, Non Smoking, Bathtub
  • Deluxe Double Room Single Use, Non Smoking, Bathtub
  • Junior Suite
  • Junior Suite Single Use
  • Promenade Superior Suite single use with Club Lounge Access
  • Promenade Superior Suite with Club Lounge Access
  • Promenade Deluxe Suite single use with Club Lounge Access
  • Promenade Deluxe Suite with Club Lounge Access
  • Promenade Superior with Club Lounge Access
  • Promenade Superior single use with Club Lounge Access
  • Promenade Deluxe with Club Lounge Access
  • Promenade Deluxe single use with Club Lounge Access
  • Executive Suite with Club Lounge Access
  • Superior Double or Twin Room (Room Only)

What’s around

Landmarks

  • In Downtown Kota Kinabalu
  • Imago Shopping Mall - 8 min walk
  • Centre Point - 8 min walk
  • Kota Kinabalu Central Market - 12 min walk
  • Gaya Street Sunday Market - 20 min walk
  • Suria Sabah Shopping Mall - 20 min walk
  • Sutera Harbour - 27 min walk
  • Jesselton Point Ferry Terminal - 27 min walk
  • Warisan Square - 5 min walk
  • Plaza Wawasan - 6 min walk
  • Oceanus Waterfront Mall - 6 min walk

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 8 min drive
  • Tanjung Aru Station - 8 min drive
  • Airport pick-up service
map
See on map
No 4, Lorong Api-Api 3, Kota Kinabalu (and vicinity), 88000, Sabah, Malaysia

At a glance

Hotel size

  • This hotel has 446 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 2 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MYR 4 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Local cuisine breakfast daily (surcharge)
  • 2 restaurants
  • 2 coffee shops/cafés
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Fitness facilities
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 8396
  • Conference space size (meters) - 780

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Promenade Cafe - Overlooking the pool, this buffet restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner.

Dynasty Restaurant - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

Lobby Lounge - This bar specializes in fusion cuisine and serves light fare only. Happy hour is offered. Open daily.

Small print

Also known as

  • Hotel Promenade
  • Promenade Hotel
  • Promenade Hotel Kota Kinabalu
  • Promenade Kota Kinabalu
  • Promenade Hotel Kota Kinabalu, Sabah
  • Promenade Kota Kinabalu
  • Promenade Hotel Kota Kinabalu Hotel
  • Promenade Hotel Kota Kinabalu Kota Kinabalu
  • Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu

Optional extras

Self parking costs MYR 4 per day

Rollaway beds are available for MYR 55.0 per day

Local cuisine breakfast is offered for an extra charge of MYR 18 for adults and MYR 18 for children (approximately)

Airport shuttle service is offered for an extra charge of MYR 50 per vehicle

Policies

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Promenade Hotel Kota Kinabalu does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MYR 4 per day.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - anytime. Check-out time is noon.
  • Yes, there are 2 onsite restaurants, featuring fusion cuisine and pool views. Nearby restaurants include Gusto Food & Wine (6-min walk), Mai Yai Thai Orchid Restaurant (6-min walk), and Toscani (6-min walk).
  • Yes, a shuttle from the airport to the hotel is available from 7 AM to 10 PM on request. The charge is MYR 50 per vehicle.
  • Promenade Hotel Kota Kinabalu has a sauna and a fitness center.
8,0.Very good.
  • 8,0.Very good

    Stayed for 1 night and it was so good. Everything is fine. So clean and the foods just nice.

    Dg syaza syazwanie, 1 night trip, Jan 1, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Limited choice of breakfast. Staying for 10 nights but was given connecting room. Housekeeping is good.

    Peter, 10 night romance trip, Sep 3, 2020

    Verified Expedia guest review

  • 8,0.Very good

    hotel bath tower have stain, need to change new.

    Kok Hoong, 4 night business trip, Jul 20, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    convince location, clean and good for business traveler

    james, 3 night business trip, Jul 17, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    The cleanliness..the location..the precautions that was taken due to covid 19 pandemic..and the quick checkin..

    2 night romance trip, Jun 16, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Fast check-in and fast check-out.

    1 night business trip, Feb 18, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    We could enjoy Good Longe service which we expected.

    2 night trip with friends, Jan 23, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Hotel was ok,

    Bruce, 1 night trip, Jan 21, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Good location and staff. Breakfast spread is not bad too.

    SK, 2 night romance trip, Jan 10, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Busy brackfast

    A lot of good food at brackfast, but quit crowdy and hard to maintain tables by service. Windows were stranke, condensstion outside and didn't looked clean. To cold in a room, 16 d. C, hard to increase...

    Janko, 2 night trip, Dec 22, 2019

    Verified Hotels.com guest review

See all 233 reviews