Hyatt Zilara Rose Hall - Adults Only - All Inclusive

Photo gallery for Hyatt Zilara Rose Hall - Adults Only - All Inclusive

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Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
3 outdoor pools, free cabanas, pool umbrellas

Overview of Hyatt Zilara Rose Hall - Adults Only - All Inclusive

Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with spa, near Half Moon Golf Course

9,2/10 Superb

950 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
The price is R8 497
Price available on 2022/07/05
Map
Rose Hall Road, Montego Bay, Saint James
Main amenities
  • Daily housekeeping
  • On a private beach
  • 9 restaurants and 2 beach bars
  • 2 poolside bars and 6 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 3 outdoor pools and 2 spa tubs
  • Nightclub
  • Rooftop terrace
  • Outdoor tennis court
  • Fitness center
  • Sauna
For families
  • Rollaway/extra beds available (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • On a private beach
  • Half Moon Golf Course - 1 min walk
  • Three Palms Ocean Course - 1 min drive
  • Montego Bay Convention Centre - 5 min drive
  • The Shoppes at Rose Hall - 8 min drive
  • White Witch of Rose Hall Golf Course - 7 min drive
  • Cinnamon Hill Golf Course - 8 min drive
  • Rose Hall Great House - 8 min drive
  • Blue Diamond Shopping Centre - 9 min drive
  • Dead End Beach - 19 min drive
  • AquaSol Theme Park - 19 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 16 min drive

About this property

Hyatt Zilara Rose Hall - Adults Only - All Inclusive

Putting you within a 10-minute drive of Rose Hall Great House, Hyatt Zilara Rose Hall - Adults Only - All Inclusive offers a private beach where you can enjoy beach umbrellas, volleyball, and sun loungers. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and body scrubs. Dining choices include 9 restaurants and the 2 beach bars are great places to grab a cold drink. Other highlights at this luxurious property include 2 poolside bars, a nightclub, and a rooftop terrace. Fellow travelers say good things about the helpful staff and restaurant.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Surfing/boogie boarding
Windsurfing

Land activities

Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 234 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
  • For more details, please contact the property using the information on the booking confirmation
  • This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 9 restaurants
  • 6 bars/lounges
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Ecotours nearby
  • Golf lessons nearby
  • Ziplining nearby

Working away

  • Business center
  • 7 meeting rooms
  • Computer station
  • Conference center (50000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • 18 holes of golf
  • 3 outdoor pools
  • Full-service spa
  • Nightclub
  • 2 spa tubs
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • English

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 47-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • LED light bulbs

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Surfing/boogie boarding
Windsurfing

Land activities

Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Spa

Z Spa has massage/treatment rooms and couples treatment room(s). Services include body wraps and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Onsite venue - This brasserie specializes in French cuisine and serves breakfast and dinner.
Onsite venue #2 - This beachfront fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Onsite venue #3 - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #4 - This fine-dining restaurant specializes in Italian cuisine and serves dinner only.
Onsite venue #5 - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Zilara Rose Hall Adults Only All Inclusive
Hyatt Zilara Rose Hall Adults Only – All Inclusive
Hyatt Zilara Rose Hall - Adults Only - All Inclusive Montego Bay

Frequently asked questions

Overall score and ratings

9,2

Superb

9,5/10

Cleanliness

9,3/10

Staff & service

9,0/10

Amenities

9,2/10

Property conditions & facilities

9,1/10

Eco-friendliness

10/10 Exceptional

Nice and very clean
Tiffany, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

nathaniel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay; great value!
My wife and I stayed here for our honeymoon, June 2022. It was a fantastic property and excellent experience. We had non-stop superb customer service and everyone’s attitude was that of making your stay relaxing, fun and easy! We were talking at dinner one night and realized we couldn’t think of one thing to say negatively about the property and our stay. We stayed in a swim-uo Junior Suite and it was worth every dollar! Excellent location and secluded but within the “action”. The food was phenomenal. We expected “cruise” type food with an all-inclusive, but the quality was excellent and above expectations. Also we figured drinks would be watered down and not as good, but those were strong and delicious too! We cannot recommend this place enough! We felt safe, relaxed and had a blast. They have fun entertainment and enjoyable activities, too. We rented a beach front Cabana one day and it was a dream! 10/10. We were looking at Sandals and we felt this had a more modern and less kitschy environment. It’s elegant and chic, with a tropical twist! Book it! :)
Dessert at Petit Pariz, the French restaurant (our favorite)
Dinner at the Italian Restaurant
View from the Zilara adult-only beach.
View from our swim up room, patio chairs.
Mark, 5-night trip
Verified Hotels.com guest review

6/10 Good

would chose another hotel
the rooms was not sound proof at all , my sheets were dirty when I first arrived. Looked very much rushed and every time I would order room service I always got half cooked food .. I was disappointed. I ordered a charger from the store at resort which was broken when I just brought it a night before, tried to say no refunds on something I JUST brought but I did get a replacement IGUESS
Wilneshia, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Farah, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kaylen, 4-night trip
Verified Hotels.com guest review

6/10 Good

Way overrated. 5 star price 2 star service.
When you spend about $1000/night on a room you expect the type of service that comes with a $1000/night stay. During our first 2 days we received the type of service you would get from a $30/night motel. When we checked in things started to go well. However, on the next day we couldn't get housekeeping to make our room despite 3 phone calls, empty promises and a visit to the front desk. So basically, a day and a half in and our suite has not been made once since we checked in. At around 10 pm we received a call that they'll send housekeeping to our room at 9 a.m. sharp. 9 a.m. came and went. By 11:30 a.m. we were discussing this issue with the hotel management and still our room was not made! The manager offered us 50% off our first night but didn't bother to record it, tell anyone about it or anything else. We never got our 50% discount that was promised. To emphasize: 2 1/2 days passed since housekeeping made our room and the hotel management could not even comply with their own schedule. Next, the drinks are variably inconsistent. Some days they are good, other days they are largely watered down. This leads me to believe they were either economizing due to orders from the top or have poor training in mixing drinks. Even though this is marketed as an adults only hotel, kids freely roam around and nothing is enforced about it. I wish I had more space to write because there are so many more issues with this hotel.
Allen, 5-night trip
Verified Hotels.com guest review

4/10 Fair

This resort was disappointing compared to other all inclusive resorts we have been to in the past. For example; we had a swim up room, but the pool only was approximately 50 yards wide and went nowhere. Room was not ready when we arrived and had to wait about 2 hrs. Resort had poor signage. Map was too small to read. Most of the restaurants were at the adjoining resort which was not adult only so dining was not pleasant due to young children crying etc. No orientation. Apparently you had to know that all info was accessed by TV . Most restaurants had no signs out front . Ocean was hardly worth going into due to scum, seashells, and unevenness of seabed. People that gave it a try we’re off balance and nearly falling in. Staff was very friendly. Cannot recommend this facility. Better choice would be Excellence in Mexico.
John H, 5-night romance trip
Verified Expedia guest review

6/10 Good

The property was very nice, almost identical to the previous Hyatt Ziva's we stayed at in Cancun and Puerto Rico. Very clean and well maintained.
julie sue, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

My wife and I love EVERYTHING ABOUT the resort. We definitely will be visiting again.
Van, 4-night romance trip
Verified Expedia guest review