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Kazbegi ski-in/ski-out hotel with ski storage and ski rentals
Staff are helpful and cheerful. Skiing and cable cars are just at the back of the hotel -…
Dec 22, 2021
Staff are very helpful and always smiling. They are very polite.
Dec 20, 2021
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
Individually-wrapped food options are available for breakfast.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms.
This property accepts major credit cards, debit cards and cash.
*See fees & policies for additional details or extra charges
makes no sense for there to be no heating when outside night temp is below zero. reception said 'heating comes on tomorrow' I have never seen staff and guests wearing coats serving in the restaurant 3 days in a row and a real challenge getting a heater delivered to the room, only good thing was the supervisor in the restaurant who was outstanding. breakfast was awful; juice is sugared water and when i asked for scrambled eggs it led to a row in the kitchen we could all hear
stefan, 2 night family trip, Sep 25, 2021
Verified Expedia guest review
The staff, the food, the room, and the value were all excellent. Probably the best of all our Georgia stays.
Frank, 1 night trip, Sep 11, 2021
Verified Hotels.com guest review
The best decision I ever made in my entire life was book this place for just one night, dont think we could have gone through an hour more! For all the reviews and ratings online, must say the service was at best horrendous! For a resort in such a tourism focused area, most of the staff just could not speak english and responses if not clear were just down right rude! I would say most of the staff were not trained and if any may have been going through their training as we speak. That aside really dont think many of them want to be in the hospitality industry as thats exactly how it came across! You would be doing yourself a favor by trying an alternate resort. By the way a saving gravce was the stweard who helped us with our luggage, just wish i had tsken down his name to mention here as his customer service was exemplary. Other than that good luck.
Aldrine, 1 night trip, Jul 15, 2021
Verified Hotels.com guest review
The hotel is in a great position at the bottom of the first lift. The rooms are clean and comfortable, if a little small and lacking in extras. The restaurant is very good and the service
7 night trip, Apr 16, 2021
Verified Hotels.com guest review
The service was not up too the mark for the charges they charge for the hotel. We tried to get our room cleaned but no one was available. We tried calling the main reception couple of times during the day but no one attended and eventually we couldn't get the room clean and had to spend the night without any new sheets and towels
Ajay, 3 night family trip, Apr 8, 2021
Verified Hotels.com guest review
Nice terrace , nice lobby, nice pool , just at the ski slope
1 night trip with friends, Apr 3, 2021
Verified Expedia guest review
Perfect location , next to slopes and local market which contains all essentials Rooms old fashioned, needs renovation ,
3 night trip, Mar 8, 2020
Verified Hotels.com guest review
A great hotel for a ski break in Gudauri. The chair lift in a two minute walk from the chair lift and a ticket office nearby. The hotel includes a ski depot with rental facilities. The pool area is nice although hot tub small for the numbers who wish to use it after skiing. A very good breakfast selection was on offer including fresh crepes and waffles. Room was comfortable and well appointed.
1 night family trip, Mar 6, 2020
Verified Hotels.com guest review
On our check-in day we got a room stink out of cigarettes , asked to replace it , they took 45 minutes to find other room (by saying hotel is fully booked) , got into the new room , open the water to wash my hands and in a second the room was flooded (plumbing error they say it's first time but you can see that the carpet color was such that flooded few time + the cabinet down part was rotten due to water) Only after that they gave us a "better" room with Balcony. Breakfast didn't included Espresso or omlet so every morning I had to pay for both (staying was BB). EXPIRIENCE WAS SO BED WE CHECKED OUT 2 DAYS EARLIER AND THE RECEPTION MANAGER DIDNT BOTHER TO AS US WHY
Moshe, 5 night trip, Feb 15, 2020
Verified Hotels.com guest review
1st room was stink of cigarettes 2nd room had a plumbing issues. We left 2days before check out time and they didn't bother to ask why - NOT RECOMMEND
4 night trip with friends, Feb 4, 2020
Verified Hotels.com guest review