Skip to main content.
All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

One Cancun Centro

3-star3 stars
Av. Tulum esq. Banco Chinchorro, 1-01, Manzana 2 Supermanzana 13, Cancun, QROO, 77504, Mexico

3-star hotel with outdoor pool, near Dubai Palace Casino
  • Free continental breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Clean and ferendly and the atmospere Is amazing i recomendedOct 22, 2020
  • Arrived late in Cancun and were headed to vacation in Tulum the following morning so this…Sep 4, 2020

One Cancun Centro

from ZAR 671
  • Superior Room, 1 Queen Bed
  • Standard Twin Room, 2 Twin Beds

What’s around One Cancun Centro

Landmarks

  • In Downtown Cancun
  • Dubai Palace Casino - 12 min walk
  • Plaza Las Americas - 18 min walk
  • Market 28 - 40 min walk
  • Galenia Hospital - 2 min walk
  • Plaza Nichupte Shopping Mall - 13 min walk
  • Malecon Americas Shopping Mall - 16 min walk
  • Amerimed Hospital - 16 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

At a glance

Key facts

Hotel size

  • This hotel has 126 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Snack bar/deli
Things to do
  • Outdoor pool
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2014
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • 22-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

One Cancun Centro’s small print

Also known as

  • One Cancun Centro
  • One Cancun Centro Hotel Cancun
  • One Cancun Centro Hotel
  • One Centro Hotel
  • One Centro
  • One Cancun Centro Hotel
  • One Cancun Centro Cancun

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for One Cancun Centro

  • Does One Cancun Centro offer free cancellation for a full refund?
    Yes, One Cancun Centro does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at One Cancun Centro?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at One Cancun Centro?
    Yes, there's free self parking.
  • Is there a pool at One Cancun Centro?
    Yes, there's an outdoor pool.
  • Are pets allowed at One Cancun Centro?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at One Cancun Centro?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near One Cancun Centro?
    Yes. Nearby restaurants include La Tranquita (8-min walk), Los Aguachiles (12-min walk), and Les Cepages Restaurant (12-min walk).
  • Is there an onsite casino at One Cancun Centro?
    No, this hotel doesn't have a casino, but Dubai Palace Casino (12-min walk) and Royal Yak Casino and Sports Book (17-min walk) are both nearby.
  • What is there to do at One Cancun Centro and nearby?
    One Cancun Centro has an outdoor pool.

Recent reviews

Very good 8,4 From 317 reviews

Poor 2,0
This property lacks the most basic hotel items that you would see in the most basic of hospitalities. No wash rags (use your hands only, ugh), no microwave, no fridge and worst of all, no hot water. They have luke warm but that's it. They tried at first to be accommodating, So I will give them.
Direct, us1 night business trip
Very good 8,0
We liked that there was a nice pool to anjpy and breakfast what we didnt like is there was no safe in the room and the room was leaking...
ca7 night romance trip
Exceptional 10,0
free parking lot, quiet, easy to go on main road, not far away from airport.
us8 night family trip
Fair 4,0
Not enough table seats for people, especially in morning time when most of people wake up to have some breakfast and leave for tours. There is only ONE "washer" and "dryer' machine and works 9:00am -9:00pm when most of guys are out of hotel, and when you comimg back it's usually busy or closed. Also, please keep in mind they will charge you separately for cleaning service (for each single day)!!!
Leo, us8 night trip
Exceptional 10,0
Very affordable and worth it!
Jen, us1 night trip
Exceptional 10,0
Location and service were great! A small refrigerator in the room would have been much better!
us1 night trip
Good 6,0
Staff was very good rooms to small and the AC not cool enough we call the reception and they send some body run away and try to fix the AC then he moved us to a different room
joel, us2 night family trip
Fair 4,0
My son and his team stayed for a soccer tournament dor a whole week. Its a decent place im not going to lie, but they need to at least change the menu on the breakfast..for a straight week we ate the sameeee thing..not to happy about that..also not happy with room sizes especially the double beds rooms. The beds are way to small for 4 people to fit in. My WORST experience was only with staff member named Berenice. She has horrible costumer service, never smiles, never tries to help or even attempts to get up her chair to help the guest. Whenever we asked her for ice kitchen service, or any type of help she will immediately give us a straight face and gives super rude responses. All the other team members will always offer to help us and even if they couldnt they at least tried to help and apologize if they couldnt. But with Berenice it was a daily disappointment stay. When we talked to manager and she was super nice and understood our issue. But i would never stay again or allow my family to stay here just because of the horrible customer service
Elvia, us2 night family trip
Exceptional 10,0
Very small rooms but nice, comfy bed and clean. Good for one night stays. Good free parking in premises. Internet is very weak.
Santiago, us1 night business trip
Very good 8,0
Stayed just one night, but the room was clean and the staff were friendly.
us1 night romance trip

One Cancun Centro