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All properties in Boca Chica, Santo Domingo (province), Dominican Republic
1 room, 2 adults

Hotel Refugio Neptuno's

3-star3 stars
Calle Duarte 17, Boca Chica, Santo Domingo, 15700, Dominican Republic

Beaux Arts hotel with outdoor pool, near Boca Chica
  • Free WiFi and free parking
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Restrictions related to your trip

Dominican Republic may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • La dueña del hotel atiende muy bien a la gente, se preocupa por el buen servicioOct 21, 2020
  • They were amazing. Our arrival was very delayed for about two hours the office was…Oct 3, 2020

Hotel Refugio Neptuno's

from ZAR 707
  • Standard Room One Bed
  • Standard Room Two Beds
  • Apartment, 1 Bedroom, Ocean View
  • Apartment, 1 Bedroom (1 Double Bed with Sofabed)
  • Apartment, 1 Bedroom
  • Suite, 2 Bedrooms

What’s around Hotel Refugio Neptuno's

Landmarks

  • Boca Chica - 13 min walk
  • Coral Hamaca Resort - 29 min walk
  • Nautical Club of Santo Domingo - 37 min walk
  • Caucedo Port - 6.8 mi / 11 km
  • Dream Casino Be Live Hamaca - 8.3 mi / 13.4 km
  • La Caleta Park - 9 mi / 14.6 km
  • Guayacanes Beach - 10.5 mi / 16.8 km
  • Los Marlins Golf Course - 14.3 mi / 23 km

Getting around

  • Las Americas Intl. Airport (SDQ) - 14 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 44 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 20 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • Dominican Republic may have travel restrictions in place, including self-quarantine, due to COVID-19.
The front desk is open daily from 7 AM - 9 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets stay free (dogs and cats only)

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Onsite RV/bus/truck parking (fees apply)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Room service (during limited hours)
Things to do
  • Outdoor pool
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 2
  • Garden
  • Terrace
  • Library
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Full-sized refrigerator/freezer
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Hotel Refugio Neptuno's’s small print

Also known as

  • Hotel Refugio Neptuno's
  • Hotel Refugio Neptuno's Boca Chica
  • Hotel Refugio Neptuno's Hotel Boca Chica
  • Hotel Refugio Neptuno's Boca Chica
  • Refugio Neptuno's
  • Refugio Neptuno's Boca Chica
  • Neptuno`s Refugio Hotel Boca Chica
  • NEPTUNO'S REFUGIO Dominican Republic/Boca Chica
  • Hotel Refugio Neptuno's Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 8 AM to 7 PM.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards.

Optional extras

Full breakfast is offered for an extra charge of USD 5 for adults and USD 5 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Refugio Neptuno's

  • Does Hotel Refugio Neptuno's offer free cancellation for a full refund?
    Yes, Hotel Refugio Neptuno's does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Refugio Neptuno's?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Refugio Neptuno's?
    Yes, there's free self parking. RV/bus/truck parking is available.
  • Is there a pool at Hotel Refugio Neptuno's?
    Yes, there's an outdoor pool. Guests have pool access from 8 AM to 7 PM.
  • Are pets allowed at Hotel Refugio Neptuno's?
    Yes, cats and dogs stay free, with a limit of 1 per room.
  • What are the check-in and check-out times at Hotel Refugio Neptuno's?
    You can check in from 3 PM - midnight. Check-out time is 1 PM.
  • Are there restaurants at or near Hotel Refugio Neptuno's?
    Yes. Nearby restaurants include Restaurante Italy & Italy (7-min walk), Boca Breeze (8-min walk), and Bar Latino (8-min walk).
  • Is airport shuttle service offered by Hotel Refugio Neptuno's?
    Yes, an airport shuttle is available. The charge is USD 30 per vehicle one-way.
  • Is there an onsite casino at Hotel Refugio Neptuno's?
    No, this hotel doesn't have a casino, but Coral Hamaca Resort (7-min drive) and Dream Casino Be Live Hamaca (20-min drive) are both nearby.
  • What is there to do at Hotel Refugio Neptuno's and nearby?
    Hotel Refugio Neptuno's has an outdoor pool and a garden.

Recent reviews

Good 7,6 From 55 reviews

Good 6,0
What i liked about the property was that it was well designed however the bed was the biggest discomfort because there was two beds in one. My husband and i were in a rush because our taxi was waiting for us but we wanted some coffee and the lady in the front was extremely rude about that. From a 1-10 I give it a 5.
Margie, us1 night romance trip
Good 6,0
I like the price the cleaning lady and a staff member named rosey she was very nice and the kitchen had everything we needed besides a lid for the rice pot. What i didn't like and that was really dissapointing the bed is very hard the water smelled the manager would be drunk and was very rude tours my husband and i when we would return to the hotel at night. the hotel is pretty far from the beach. the manager didnt explain that the drinks that was in the fridge and the gas for the stove wasn't free. They said that breakfest is free and it is not the swimming pool is small perfect for children not for adults the internet was horrible and the only view we had was hanging laundry. Overall the hotel wasn't horrible and it's perfect for people only staying for one or two nights and if staying longer you can't beat the price we cooked our own food so i don't know how the food service is. My husband said the manager did apologize and she admitted she was drunk. We both agreed we would return but not for a long stay boca chica is beautiful and the beach experiance is an amazing memory to have but like i said the beach is not close at all.
Marzsanz, us6 night romance trip
Exceptional 10,0
Super clean, friendly staff and great location. Our room even had beer, sodas, and water. It was well equipped. If we come back to boca chica we will definitely stay here.
us1 night romance trip
Fair 4,0
AC wasn’t working properly, a lot of noice , nothing else to say
us1 night family trip
Poor 2,0
This hotel had my CC on hold, I arrived late due to terrible traffic in my commute here and they would not allow me to check in. The said I could only pay cash which I did not have and was told visiting an ATM after 10PM was not very safe so I did not go to one. The parking attendant was very rude and standoffish and honestly I don't know that I trusted giving him cash anyhow, he might have just pocketed it. I ended up going to another hotel in the area and highly recommend avoiding this place. They still charged my CC for the stay.
AngryCustomer, us1 night business trip
Very good 8,0
I like everything except the shower holder. It was not stuck to the wall and fell easily
Loan, us2 night trip with friends
Exceptional 10,0
It kool not to much around the hotel to see u need a car to get around but overall it nice
us1 night family trip
Very good 8,0
It’s an old hotel, needs a lil lift, but the staff was nice and it’s right across the street from the beach. Breakfast was really good!
us3 night trip with friends
Poor 2,0
Awful experience with these people. Didn’t wanted to understand me
us3 night romance trip
Exceptional 10,0
Nice place near the beach
Nice place near the beach. I stayed for one night as Boca Chica is near the airport and I had an early flight the next morning. Rooms were clean, had an apt. style feel to it, with a swimming pool and other amenities in an interesting layout.
Michael-Ray, us1 night romance trip

Hotel Refugio Neptuno's