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Matterhorn Lodge Hotel & Appartements

Photo gallery for Matterhorn Lodge Hotel & Appartements

Exterior
Indoor spa tub
Double Room, Terrace | Terrace/patio
Double Room, Balcony | Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

Overview of Matterhorn Lodge Hotel & Appartements

Matterhorn Lodge Hotel & Appartements

4.0 star property
Zermatt ski hotel with spa and free ski shuttle

9,6/10 Exceptional

107 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Non-smoking
  • Connecting rooms available
  • Bar
  • Spa
  • Laundry facilities
Map
Englischer Viertel 11, Zermatt, VS, 3920

Room options

About this area

What's nearby

  • Heart of Zermatt
  • Zermatt-Matterhorn Ski Paradise - 1 min drive

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 7 min walk
  • Zermatt (QZB-Zermatt Train Station) - 7 min walk
  • Zermatt Station - 8 min walk
  • Free train station pick-up
  • Area shuttle (surcharge)
  • Free train station drop-off
  • Free ski shuttle

Restaurants

  • Brown Cow Pub - 2 min walk
  • Stadel - 2 min walk
  • Brasserie Uno - 2 min walk
  • Pizzeria Le Vieux Valais - 3 min walk
  • Le Gitan - 3 min walk

About this property

Matterhorn Lodge Hotel & Appartements

Matterhorn Lodge Hotel & Appartements features a free ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and sledding. Guests can visit the spa to be pampered with hot stone massages, body wraps, or facials. A bar/lounge, a sauna, and a steam room are other highlights at this upscale hotel. Ski storage is also available. Fellow travelers say great things about the breakfast and spacious guestrooms.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 18 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:30 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 16
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:30 AM - 10:00 PM
  • Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Transfers

  • Free train station shuttle*

Offsite

  • Area shuttle within 200 meters*
  • Free ski shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast each morning (surcharge)
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Rope course
  • Helicopter/airplane tours
  • Access to nearby health club
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Ice skating nearby
  • Whale-watching nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Snow sports gear

Facilities

  • 1 building/tower
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • 18 holes of golf
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Ski

  • Free ski shuttle
  • May offer priority ski access
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • MP3 docking station
  • Plasma television

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Muttgletscher. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately CHF 28 for adults and CHF 16 for children
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of CHF 100.00 (subject to availability)

Renovations and closures

The property is closed between September 19 and December 3.

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Matterhorn Lodge
Matterhorn Lodge Zermatt
Matterhorn Zermatt
Matterhorn Lodge Hotel Appartements Zermatt
Matterhorn Lodge Hotel Appartements
Matterhorn Appartements Zermatt
Matterhorn & Appartements
Matterhorn Lodge Hotel & Appartements Hotel
Matterhorn Lodge Hotel & Appartements Zermatt
Matterhorn Lodge Hotel & Appartements Hotel Zermatt

Frequently asked questions

Is Matterhorn Lodge Hotel & Appartements currently open?
The property is closed between September 19 and December 3.
Does Matterhorn Lodge Hotel & Appartements offer free cancellation for a full refund?
Yes, Matterhorn Lodge Hotel & Appartements does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Matterhorn Lodge Hotel & Appartements?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Matterhorn Lodge Hotel & Appartements?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Matterhorn Lodge Hotel & Appartements?
You can check in from 2:30 PM - 10:00 PM. Check-out time is 11 AM. Late check-out is available for a charge of CHF 100.00 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Matterhorn Lodge Hotel & Appartements and nearby?
During the winter, enjoy nearby recreation like ice skating and downhill skiing, and return when the snow melts for cycling and hiking. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Matterhorn Lodge Hotel & Appartements also has a picnic area and a garden, as well as access to a nearby health club.
Are there restaurants at or near Matterhorn Lodge Hotel & Appartements?
Yes. Nearby restaurants include Take it Döner (3-min walk), Le Cervin Grill (3-min walk), and Old Zermatt (3-min walk).
What's the area around Matterhorn Lodge Hotel & Appartements like?
Matterhorn Lodge Hotel & Appartements is in the heart of Zermatt, a short 7-minute walk from Zermatt Gornergratbahn Station and 10 minutes' walk from Zermatt - Furi.

Reviews

9,6

Exceptional

9,8/10

Cleanliness

9,6/10

Staff & service

9,6/10

Amenities

9,8/10

Property conditions & facilities

9,6/10

Eco-friendliness

Reviews

10/10 Exceptional

Favorite Hotel Anywhere!
Amazing hotel experience! Management made us feel like family. Cleanest hotel I've ever stayed in anywhere, I highly recommend and will be returning.
Ralph, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Walter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 4-night trip
Verified Expedia guest review

8/10 Very good

Anna was great, very friendly and willing to help with a sweet smile always. They aren’t flexible with chick in and check out time , even for a very short time . Other than this this a great place to stay in beautiful Zermatt.
Edna, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Top notch property and people!
Absolutely wonderful!!! The people and the property!!! We just stayed one night, but from the moment we arrived, everyone was so nice and helpful. They picked us up at the train station and were very welcoming. The property is so beautiful; it's decorated very tastefully and classy. Will definitely stay there again whenever we are in Zermatt.
Deanna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful and modern hotel, friendly staff
Our visit to Matterhorn lodge was great! Hands down will come here again, and will refer to family and friends. I feel like you can’t tell in pictures as much, but it’s very nice and modern, and rooms are quite large. Breakfast is delicious, and they will make you any coffee you like! We also enjoyed getting to know the manager, Ruth, who was very friendly and helpful. Also, if you call, someone from the hotel will pick you up and drop you off at the train station when needed. All in all, top tier experience!
Our bedroom
Outside of hotel
Bathroom
Jeffrey, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overall great. Excellent services . Feel like home. Would be better if shower area fitted with door or enclosed
YEOW HENG, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Tia, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was one of the best places I stayed in in Zermatt. Excellent location, cleanliness amnesties. Most of all extremely professional, helpful and welcoming staff and atmosphere!
Sally, 2-night trip
Verified Hotels.com guest review