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All properties in Cancun, Quintana Roo, Mexico

Hotel Colonial Cancun

Hotel with outdoor pool, near Market 28

  • Free WiFi
From
ZAR 481

Image gallery

  • Courtyard
  • Courtyard
  • Balcony View
  • Bathroom
  • Courtyard
Courtyard. Image 1 of 23.
1 / 23Courtyard
8,2.Very good.
  • I stay here for the night as I arrived too late for the bus to Holbox, 5 min. Walk from…

    Feb 27, 2021

  • The front desk agenys were extremely helpful. You pay for what you get.

    Dec 23, 2020

See all 71 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Dining options
Transport options
  • Parking available
  • Pool
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 47 guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • 24-hour front desk
  • Air conditioning

For families

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Iron/ironing board
  • LCD TV

What’s around

  • In Downtown Cancun
  • Las Americas Cancun Mall - 2.6 mi / 4.1 km
  • Tortuga Beach - 5.2 mi / 8.4 km
  • Cancun Convention Center - 7.2 mi / 11.6 km
  • La Isla Shopping Mall - 8.8 mi / 14.2 km
  • Cancun Interactive Aquarium - 8.8 mi / 14.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Family Room, Courtyard View

Location

  • In Downtown Cancun
  • Las Americas Cancun Mall - 2.6 mi / 4.1 km
  • Tortuga Beach - 5.2 mi / 8.4 km

What’s around

Landmarks

  • In Downtown Cancun
  • Las Americas Cancun Mall - 2.6 mi / 4.1 km
  • Tortuga Beach - 5.2 mi / 8.4 km
  • Cancun Convention Center - 7.2 mi / 11.6 km
  • La Isla Shopping Mall - 8.8 mi / 14.2 km
  • Cancun Interactive Aquarium - 8.8 mi / 14.2 km
  • Aquaworld - 10.7 mi / 17.2 km
  • El Rey Ruins - 12.5 mi / 20.2 km
  • Delfines Beach - 13.4 mi / 21.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

At a glance

Hotel size

  • This hotel has 47 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited
  • Onsite parking includes off-street options
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Local cuisine breakfast daily (surcharge)

Things to do

  • Outdoor pool
  • Ecotours nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Tours/ticket assistance

Facilities

  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Small print

Also known as

  • Cancun Hotel Colonial
  • Hotel Colonial Cancun Hotel
  • Hotel Colonial Cancun Cancun
  • Hotel Colonial Cancun Hotel Cancun
  • Colonial Cancun
  • Colonial Hotel Cancun
  • Hotel Colonial Cancun
  • Colonial Cancun Hotel

Optional extras

Water is available for an extra charge of MXN 20 per day

Towels are available for an extra charge of MXN 20 per person, per night

Local cuisine breakfast is offered for an extra charge of MXN 71 for adults and MXN 70 for children (approximately)

Policies

Pool access available from 8:00 AM to 11:00 PM.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Cleaning fee: MXN 200 per accommodation, per week (varies based on length of stay)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Colonial Cancun does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 11:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - anytime. Check-out time is noon.
  • Yes. Nearby restaurants include Buonissimo Trattoria Italiana (4-min walk), Las Quekas (5-min walk), and 100% NATURAL (6-min walk).
  • No, this hotel doesn't have a casino, but PlayCity Casino (13-min walk) and Royal Yak Casino and Sports Book (3-min drive) are both nearby.
  • Have fun with nearby activities like boat tours and snorkeling. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
8,2.Very good.
  • 10,0.Exceptional

    It's a peaceful & pleasant hotel

    The housekeeping staff were very detailed in their cleaning. The hotel receptionist very helpful. Overall our experience was pleasant. This would be one in my book to consider staying in the future.

    Elizabeth, 5 night family trip, Nov 21, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    overnight hotel clise to bus ststion

    This hotel has a very good location, very close to the bus station and, restaurants, . The WIFI wasn't working so it was big issue for me ,

    Lilia, 1 night trip, Nov 1, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Muy centrico

    Esté hotel está muy cercà de el mercado 23 y todo está muy cerca...al rededor hqy restaurants, bares, mercaditos, tiendas, autobuses, taxis...y se encuentra enfrente de el ayuntamiento municipal Benito Juarez... está muy facil de encontrar!

    Grisela, 2 night trip, Oct 22, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Súper céntrico a media cuadra del la plaza principal de artesanía y gastronomía Muy buen servicio

    Yessy, 4 night family trip, Oct 19, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Good value

    Nice hotel to transit. Everything clean and the staff very nice

    Ernesto, 1 night trip, Aug 17, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Walking distance to ADO bus station. Close to park Palapas and restaurants, across from Municipality of Cancun.

    Cristina, 2 night romance trip, Dec 7, 2019

    Verified Expedia guest review

  • 8,0.Very good

    All good with the hotel very nice location and good installations

    1 night trip, Sep 27, 2019

    Verified Expedia guest review

  • 2,0.Poor

    The hotel Was under construction what a waste of time

    2 night trip with friends, May 15, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Good!!!!

    Irma, 3 night family trip, May 10, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    It was great

    alexander, 5 night romance trip, Apr 18, 2019

    Verified Hotels.com guest review

See all 71 reviews