CitiClub Hotel Melbourne

3.5 star property
3.5-star hotel with 2 bars/lounges, near Bourke Street Mall

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CitiClub Hotel Melbourne

Photo gallery for CitiClub Hotel Melbourne

Business centre
View from room
Terrace/patio
Property entrance
Shower, eco-friendly toiletries, hair dryer, towels

Overview of CitiClub Hotel Melbourne

7,4

Good

Property highlights

  • Parking available
  • Air conditioning
  • Free WiFi
  • Laundry facilities
  • Restaurant
  • Bar
Map
113 Queen Street, Melbourne, VIC, 3000
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Nightclub
  • Rooftop terrace
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • 5 meeting rooms
  • Front-desk safe
  • ATM/banking services
Feel at home
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

Room options

Executive King Suite

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Queen Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen Room

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

Deluxe Twin Room

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Superior Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Queen Suite

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

Deluxe Twin Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

About this area

What's nearby

  • In Melbourne Central Business District
  • Collins Street - 2 min walk
  • Bourke Street Mall - 6 min walk
  • Melbourne Central - 8 min walk
  • SEA LIFE Melbourne - 9 min walk
  • Queen Victoria Market - 12 min walk
  • Melbourne Convention and Exhibition Centre - 15 min walk
  • Marvel Stadium - 16 min walk
  • Crown Casino - 16 min walk
  • Princess Theatre - 16 min walk
  • University of Melbourne - 25 min walk

Getting around

  • Melbourne, VIC (MEB-Essendon) - 21 min drive
  • Melbourne Airport (MEL) - 25 min drive
  • Avalon Airport (AVV) - 46 min drive
  • Showgrounds Station - 8 min drive
  • Southern Cross Station - 10 min walk
  • Flinders Street Station - 10 min walk
  • Flagstaff Station - 10 min walk
  • Melbourne Central Station - 11 min walk
  • Parliament Station - 15 min walk

Restaurants

  • Shortstop Coffee & Donuts - 8 min walk
  • Trattoria Emilia - 2 min walk
  • Le Petit Gateau - 2 min walk
  • Coda - 12 min walk
  • San Telmo - 14 min walk

About this property

CitiClub Hotel Melbourne

Placing you just steps from Collins Street, CitiClub Hotel Melbourne features a nightclub and a rooftop terrace. You can relax with a drink at one of the 2 bars/lounges, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Melbourne Central and Bourke Street Mall are within just a 10-minute walk. The property is just a short walk to public transportation: Flagstaff Station is 10 minutes and Melbourne Central Station is 11 minutes.

Languages

Chinese (Mandarin), English, Hindi, Thai, Vietnamese

Sustainability

Sustainability practices

Annual offsets purchased for at least 10% of carbon footprint
Energy-saving switches
Reusable cups
Reusable tableware
Water-efficient showers
This information is provided by our partners.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 71 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:30 AM - 10:00 PM
  • The check-in location differs from the property location; to check in, go to 410, Little Collins Street, Melbourne 3000 VIC
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured onsite self parking (AUD 40 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

What to do

  • Rock climbing nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference center (5382 square feet of space)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Nightclub
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • Comprehensive recycling policy
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations

Special features

Dining

CQ UPSTAIRS - Onsite restaurant. Happy hour is offered.
CQ BAR - This bar specializes in local cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.

Fees & policies

Refundable deposits

  • Deposit: AUD 100.00
  • Breakage deposit: AUD 200 per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 percent

Parking

  • Secured self parking costs AUD 40 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

CitiClub Hotel Melbourne Hotel
Citiclub Hotel
Citiclub Hotel Melbourne
Citiclub Melbourne
CitiClub Hotel Melbourne Melbourne
CitiClub Hotel Melbourne Hotel Melbourne

Frequently asked questions

Does CitiClub Hotel Melbourne offer free cancellation for a full refund?
Yes, CitiClub Hotel Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at CitiClub Hotel Melbourne?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at CitiClub Hotel Melbourne?
Sorry, pets aren't allowed.
Is parking offered on site at CitiClub Hotel Melbourne?
Yes. Self parking costs AUD 40 per day. Parking spots may be limited.
What are the check-in and check-out times at CitiClub Hotel Melbourne?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at CitiClub Hotel Melbourne?
No, this hotel doesn't have a casino, but Crown Casino (16-min walk) is nearby.
What is there to do at CitiClub Hotel Melbourne and nearby?
Have fun during the warmer months with activities nearby such as rock climbing. Additional recreation nearby includes casino gaming. Enjoy amenities like 2 bars and a nightclub.
Are there restaurants at or near CitiClub Hotel Melbourne?
Yes, CQ UPSTAIRS offers alfresco dining and local cuisine.
What's the area around CitiClub Hotel Melbourne like?
CitiClub Hotel Melbourne is in Melbourne Central Business District, a short 10-minute walk from Flagstaff Station and 8 minutes' walk from Melbourne Central.

Reviews

7,4

Good

8,2/10

Cleanliness

8,2/10

Staff & service

7,2/10

Amenities

7,4/10

Property conditions & facilities

7,4/10

Eco-friendliness

Reviews

10/10 Exceptional

Incredible location for all the local attractions. You can walk anywhere from here! The room is roomy and comfortable
Samantha, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bokyong, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

camille, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Karen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anne, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Chris, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nadine, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Not a great stay
No noise insulation at all, I could hear families speaking to one another across the hall, and someone banging on a wall a floor or 2 below at 6am. Poor lighting, only a couple of low level lamps, of which the main one wasn't working at all. Security - front door is locked overnight, but nothing to stop anyone walking in through the rear entrance and gaining access to all floors.
Jason, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I enjoyed staying at the CitiClub Melbourne. The staff were welcoming and friendly (especially Veena). The hotel was reasonably priced and right in the heart of the city. I would definitely stay there again. Many thanks to everyone
Jane, 1-night trip
Verified Wotif guest review

6/10 Good

Rodney, 1-night trip
Verified Expedia guest review