The Palms - Town & Country Club

Photo gallery for The Palms - Town & Country Club

Primary image
Minibar, in-room safe, soundproofing, iron/ironing board
View from room
Minibar, in-room safe, soundproofing, iron/ironing board
Minibar, in-room safe, soundproofing, iron/ironing board

Overview of The Palms - Town & Country Club

The Palms - Town & Country Club

4.5 star property
Luxury hotel in Sushant Lok with outdoor pool and bar/lounge

8,2/10 Very good

90 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
B Block, Sushant Lok, Phase I, Gurugram, Delhi N.C.R, 122001
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • 2 outdoor tennis courts
  • Fitness center
  • Steam room
  • 24-hour room service
  • 3 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Separate sitting area
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Sushant Lok
  • DLF Cyber City - 17 min drive
  • Worldmark - 29 min drive
  • Qutub Minar - 34 min drive
  • Sarojini Nagar Market - 49 min drive
  • Janakpuri District Centre - 62 min drive

Getting around

  • Indira Gandhi International Airport (DEL) - 30 min drive
  • New Delhi Bijwasan Station - 15 min drive
  • New Delhi Shahbad Mohammadpur Station - 20 min drive
  • New Delhi Palam Station - 23 min drive
  • HUDA City Centre Station - 8 min walk
  • IFFCO Chowk Station - 23 min walk
  • Airport shuttle (surcharge)

About this property

The Palms - Town & Country Club

A great choice for a stay in Gurugram, The Palms - Town & Country Club features an airport shuttle. Guests can indulge in massages, and Senses, one of 2 restaurants, serves breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center. The room service and location get good marks from fellow travelers. The property is just a short walk to public transportation: HUDA City Centre Station is 8 minutes away.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Operational Recommendations for Hotels (FHRAI - India)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2 PM - 1:30 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The property’s tennis academy are closed on Mondays, and the pool, squash court, and beauty salon are closed on Tuesdays.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

What to do

  • Tennis
  • Racquetball/squash

Working away

  • 3 meeting rooms
  • Conference space (18357 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • 2 outdoor tennis courts
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • 42-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Hair dryer (on request)

Stay connected

  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Senses - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).
Fusion - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Browns - The English Pub - This pub specializes in international cuisine. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The following facilities are closed on Monday:
  • Fitness facility

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 9:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Operational Recommendations for Hotels (FHRAI - India).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Please note that the hotel policy is that appropriate swimwear and swim caps must be worn in the swimming pool. Any other clothing, including pants, t-shirts, shoes, and long dresses, are not allowed.
This property does not provide rackets or shoes for tennis and squash courts. Guests are advised to bring their own court shoes and rackets.
Children under 12 years old are allowed in the pool until 7 PM and must be accompanied by an adult.

Also known as

Palms Town Country Club Gurgaon
Palms Town Country Club Hotel
Palms Town Country Club Hotel Gurgaon
Palms Town Country Club
Palms Town Country Club Hotel Gurugram
Palms Town Country Club Hotel
Palms Town Country Club Gurugram
The Palms Town Country Club
The Palms Town & Gurugram
The Palms - Town & Country Club Hotel
The Palms - Town & Country Club Gurugram
The Palms - Town & Country Club Hotel Gurugram

Frequently asked questions

Overall score and ratings

8,2

Very good

8,8/10

Cleanliness

8,2/10

Staff & service

7,7/10

Amenities

8,2/10

Property conditions & facilities

7,2/10

Eco-friendliness

2/10 Poor

Anjani, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Raju, 3-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel to stay
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Beautiful club … surrounded with lots of greenery… but Don’t expect outstanding hospitality from its staff.
Savleen, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Had a good time !!
Great location, beautiful property with a tranditional feel.
Sameer, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel, good location
The hotel was very well located, mostly friendly and accommodating staff. My only issue with the hotel is the STRONG synthetic smelling room freshners used in all the rooms which really gave me a massive headache. I had to check 4 rooms before I was forced to upgrade to a room with a balcony to open the doors and get fresh air in, i.e. I had to pay extra just to get normal air into my room. I highly recommend the Spa/salon and Kiran who gives the most wonderful massage. Food was good. Too many plastic flowers around for my personal liking but that can be ignored.
Rohini, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent ambience
1-night family trip
Verified Expedia guest review

8/10 Very good

Great stay
Amazing property, well laid out giving a feel of a resort. Lots of open space and a very relaxing environment.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It is a nicely laid out property with lots of open spaces a d fardens. Very relaxing considering a busy NCR
Lok3sh, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Mohammad, 1-night trip
Verified Hotels.com guest review