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1 room, 2 adults

My Story Hotel Ouro

3-star3 stars
Great for familiesThis property has good facilities for families.
Rua Áurea 100, Lisbon, 1100-063, Portugal

3-star hotel with restaurant, near Santa Justa Elevator
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1 173 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Beach
Beautiful beach
Service
Fantastic service
Location
Great location
Food
Delicious food

My Story Hotel Ouro

from ZAR 2,583
  • Double Room
  • Single Room

What’s around My Story Hotel Ouro

Landmarks

  • In Lisbon Old Town
  • Santa Justa Elevator - 3 min walk
  • Rossio Square - 5 min walk
  • Commerce Square - 6 min walk
  • Lisbon Cathedral (Se) - 7 min walk
  • Castle of Sao Jorge - 23 min walk
  • Gulbenkian Museum - 44 min walk
  • Lisbon City Hall - 4 min walk

Getting around

  • Cascais (CAT) - 17 min drive
  • Lisbon (LIS-Humberto Delgado) - 21 min drive
  • Lisbon Rossio Station - 7 min walk
  • Lisbon Cais do Sodre Station - 10 min walk
  • Lisbon Santa Apolonia Station - 20 min walk
  • Baixa-Chiado Station - 2 min walk
  • Rossio Metro Station - 6 min walk
  • Restauradores Station - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 51 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Bicycle rentals nearby
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

My Story Hotel Ouro - This restaurant specializes in Portuguese cuisine and serves lunch and dinner.

My Story Hotel Ouro’s small print

Also known as

  • My Story Hotel
  • Lisbon My Story Hotel Ouro Hotel
  • Hotel My Story Hotel Ouro
  • My Story Hotel Ouro Hotel
  • My Story Hotel Ouro Lisbon
  • My Story Hotel Ouro Hotel Lisbon
  • My Story Hotel Ouro
  • My Story Hotel Ouro Lisbon
  • My Story Ouro
  • My Story Ouro Lisbon
  • My Story Hotel Ouro Lisbon
  • My Story Ouro Lisbon
  • My Story Ouro
  • Hotel My Story Hotel Ouro Lisbon

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

Optional extras

Buffet breakfast is offered for an extra charge of EUR 10 for adults and EUR 10 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8,6 From 255 reviews

Good 6,0
Will not return to this hotel
Rooms are tiny, bathrooms absurdly cramped. Requested quiet room on high floor and were given noisy room on 1st floor. Spent miserable, sleepless first night. Requested change of rooms for duration of stay and given quieter room on 4th floor but still ridiculously small. Convenient location, decent breakfast. Won’t stay here again.
Andrew, usRomance trip
Good 6,0
Good place but small room
Room was a bit too small for 2 people, so not really that comfortable. Service was good, though, and wifi fine.
usRomance trip
Exceptional 10,0
Unexpected stay that worked out well!!
I unexpectedly had to extend my stay in the Chiado area due to an injury and was concerned that my next hotel would not be as comfortable as my first one. I shouldn't have been concerned at all. I liked the My Story Hotel Ouro location better and it had a restaurant! Definitely quieter. My room was smaller than what I originally had however the trade offs more than made up for it. I ended up being much happier staying there and would book there again. And yes, I am now healed!!
Laurie, caOther trip
Exceptional 10,0
My Story Hotel Ouro is in a fabulous location in Lisbon. The room was clean, modern and comfortable. The bed was comfortable and the shower was great (small - but fine for us)...but the biggest thing about My Story Ouro is the staff. After checking in, I was stricken by a severe infection and intense pain requiring emergency medical help. The staff helped us get paramedics and hospital care immediately- all were wonderful! And, after clearing the medical issue, the staff was super thoughtful and supportive during the rest of our stay. We are forever grateful for their help (and Paramedics Nelson and Marco - and the nurses, radiologist and interns/doctors at San Jose Hospital). We will definitely stay here again during our next (longer!) trip to Portugal next year!
Lesley, us3 night family trip
Very good 8,0
Four day trip
Excellent Location. Room was a to small.
Debbie, us3 night romance trip

My Story Hotel Ouro

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