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1 room, 2 adults

Hello Lisbon Castelo Apartments

4-star4 stars
Great for familiesThis property has good facilities for families.
Rua de São Tomé, 26, Lisbon, 1100-562, Portugal

Upscale apartment with kitchenette, near Castle of Sao Jorge
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 187 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Great location
Could use a good cleaning
Service could be improved
Room is all right

Hello Lisbon Castelo Apartments

from ZAR 1,175
  • Family Studio
  • Apartment, 1 Bedroom
  • Family Apartment, 1 Bedroom
  • Junior Studio
  • Apartment, Ground Floor
  • Studio, Ground Floor
  • Penthouse (Studio)
  • Family Penthouse (Apartment)
  • Penthouse (Apartment)

What’s around Hello Lisbon Castelo Apartments


  • In Alfama
  • Castle of Sao Jorge - 6 min walk
  • Lisbon Cathedral (Se) - 7 min walk
  • Santa Justa Elevator - 12 min walk
  • Rossio Square - 13 min walk
  • Commerce Square - 14 min walk
  • Martim Moniz Square - 9 min walk
  • Lisbon City Hall - 14 min walk

Getting around

  • Lisbon (LIS-Humberto Delgado) - 20 min drive
  • Cascais (CAT) - 17 min drive
  • Lisbon Santa Apolonia Station - 9 min walk
  • Lisbon Rossio Station - 15 min walk
  • Lisbon Cais do Sodre Station - 21 min walk
  • Martim Moniz Station - 8 min walk
  • Santa Apolonia Station - 11 min walk
  • Terreiro do Paco Station - 11 min walk
  • Airport pick-up service

At a glance

Key facts


  • 23 apartments
  • Arranged over 4 floors


  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Elevator
  • Garden
  • Terrace
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the apartment

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
  • Sofa bed size double
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
Be entertained
  • Flat-screen TV
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • In-room safe

Hello Lisbon Castelo Apartments’s small print

Also known as

  • Hello Castelo
  • Hello Lisbon Castelo Apartments Lisbon
  • Hello Lisbon Castelo Apartments Lisbon
  • Hello Lisbon Castelo Apartments Apartment
  • Hello Lisbon Castelo Apartments Apartment Lisbon
  • Hello Castelo Apartment
  • Hello Castelo Apartment Lisbon
  • Hello Lisbon Castelo
  • Hello Lisbon Castelo Apartments Apartment
  • Hello Castelo Apartments Apartment
  • Hello Lisbon Castelo Apartments
  • Hello Castelo Apartments
  • Hello Lisbon Castelo Apartments Apartment Lisbon


Hotel Registry Number: 3751/AL, 3758/AL, 3760/AL, 3764/AL, 3416/AL, 3421/AL, 3423/AL, 3400/AL, 3407/AL, 3409/AL, 3410/AL, 3208/AL, 3234/AL, 3429/AL, 3438/AL, 3439/AL, 3588/AL, 3597/AL, 3599/AL, 3609/AL, 3614/AL.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

Optional extras

Cribs/Infant beds are available for EUR 10 per night

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7,6 From 341 reviews

Poor 2,0
Dirty and disgusting hotel
The hotel was absolutely disgusting. There are no signs that it has multiple entrances and the one we had to use had no elevator. The sofa bed didn’t fit two people as advertised. The bed sheets were full of red stains that looked like blood. The bath tub had a huge black spot that looked like dirt that hasn’t been cleaned in months. The towels were extremely dirty, they were supposed to be white but looked yellow. Overall it was a very unpleasant night and I do not recommend booking this hotel.
Francisco, us1 night family trip
Exceptional 10,0
Great stay
The location is excellent, its close to restaurants and attractions. There is the trolley stop right outside the building. However there is no light in the shower and it's very dark
Michele, gbFamily trip
Exceptional 10,0
Great place to stay
Awesome location, nice service, be back for sure
Hector, usFamily trip
Very good 8,0
Nice Apartment but no driving
Checking in is not so friendly as it is through a machine. The screen on machine shows what you key in and others around can see so no confidentiality. Payment by card with pin number required should be stated on Appartment website as not everyone uses pin code for credit card. If you want to stay here, driving is a bad option. Although it stated parking on site, no other info is shown. I parked for less than 41hours and paid 69.10€. This is exorbitant. I wouldnt have chosen this place if info is on website. Apart from these, the area is near to the castle, Cathedral and eateries. Apartment is comfortable and has free self serve laundry service.
Eve, gb2 night family trip
Fair 4,0
Bad experience
One of the worst experience mainly due to two reasons: 1) Noise. My apartment was on the street. It was very noisy when vehicles passing by. The stone street definitely made it the noise louder; 2) n staff around. A lot of problems during check-in and out. I stored by luggage after check-out and found the code for accessing the front door invalid. I tried to ring the staff for 3 times and no answer. Luckily a guest was leaving and opened the door. Talking to the staff over phone for a while to find that there is no power socket in the check-in area. The area is good though, but won't stay again.
au1 night business trip

Hello Lisbon Castelo Apartments

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