Soggiorno Fortezza Fiorentina Accommodation & Rooms

We feel it's important to give other people a heads up of what we experienced. When we arrived there was no one in the BnB to let us in. We had to call hotels.com to get the codes to let us into the building because the owner was not answering his phone. Apparently the owner had sent us an email to let us know that he wouldn't be there and to give us the codes. We checked and had received no email. Even still an email was hardly enough notice for a family travelling to Florence that day. So that was a pretty awful start to our stay. It's also worth mentioning that the exact same thing happened to another man the next day, and we had to let him into the building. Following this we discovered that our room had no soundproofing against the busy traffic outside. The windows might as well have been non existent for all the noise they blocked out. We had to wear earplugs for our three night stay. In conclusion, we would advise against staying here. The proximity to the city (about 10 minutes to Il Duomo) was not worth the hassle. On top of everything the breakfast was pathetic; a few packaged croissants and bread.