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All properties in Karon, Thailand
1 room, 2 adults

Chanalai Hillside Resort, Karon Beach

4-star4 stars
Great for familiesThis property has good facilities for families.
10 Patak Road, Soi 24, Karon, Phuket, 83100, Thailand

4-star hotel with 2 outdoor pools, near Karon Beach
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1 559 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Cleanliness
Clean
Comfort
Very comfortable
Bar
Bar could improve

Chanalai Hillside Resort, Karon Beach

from ZAR 437
  • Superior Room
  • Deluxe Room
  • Deluxe Room, Pool Access
  • Executive Club Sea View Room

What’s around Chanalai Hillside Resort, Karon Beach

Top spots nearby

Recommended by this property

  • Karon Beach (11-minute walk)
  • Big Buddha (33-minute walk)
  • Bangla Road (41-minute walk)
  • Patong Beach (44-minute walk)
  • Chalong Temple (44-minute walk)
  • Promthep Cape (6,6 mi / 10,7 km)
  • Phuket Fantasea (7,1 mi / 11,4 km)
  • Kamala Beach (7,2 mi / 11,6 km)
  • Phuket Aquarium (8,5 mi / 13,7 km)

Getting around

  • Phuket (HKT-Phuket Intl.) - 39 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 211 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 10 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

  • Free nearby parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Beach towels
  • Number of outdoor pools - 2
  • Outdoor seasonal pool
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Children's pool
Working away
  • Business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
Languages Spoken
  • English
  • Thai

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Free toiletries
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Hillside Restaurant - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner.

Chanalai Hillside Resort, Karon Beach’s small print

Also known as

  • Chanalai
  • Chanalai Hillside Resort
  • Chanalai Hillside Resort, Karon Beach Hotel
  • Chanalai Hillside Resort, Karon Beach Karon
  • Chanalai Hillside Resort, Karon Beach Hotel Karon
  • Chanalai Hillside
  • Chanalai Hillside Hotel
  • Chanalai Hillside Hotel Phuket
  • Chanalai Hillside Phuket
  • Chanalai Hillside Resort Phuket/Karon
  • Chanalai Hillside Karon Beach Hotel
  • Chanalai Hillside Karon Beach
  • Chanalai Hillside Resort Karon Beach

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: THB 2000.00 per stay

  • Christmas Eve (24 December) Gala Dinner per adult: THB 2500.00
  • Christmas Eve (24 December) Gala Dinner per child: THB 1250 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 4000
  • New Year's Eve (31 December) Gala Dinner per child: THB 2000 (from 5 to 12 years old)

Optional extras

Rollaway beds are available for THB 1000.0 per night

Buffet breakfast is offered for an extra charge of THB 450 for adults and THB 225 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1200 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8,4 From 196 reviews

Exceptional 10,0
Great hotel all around
I had a great stay. The check-in was great - the front desk staff is very friendly. Someone even walked me to my room. The room was very large, clean and comfortable. The bathroom was huge, with a tub and a separate shower, even a separate area, with a door, for the toilet! Bath robes are a nice touch for a hotel at this price. Large balcony. There are 2 pools, the one on the first floor is simply gigantic, and there is another on the roof with nice views. It's walkable to the beach, though I had a scooter. A couple of good restaurants very close. Overall, excellent value and highly recommended!
Mark, us2 night trip
Very good 8,0
Good value
Zulma, gb8 night trip with friends
Fair 4,0
Terrible service - no care for guests
We stayed for 3 nights in the hotel. First night we arrived late (approx 1am) and check in was fine, we called before to ensure we could check in this late. The only issue we had was that we had been put in a twin room when we had booked a double room, we mentioned to reception who said the hotel was full and change in the morning. This wasn’t too much of an issue and we went back down in the morning. When we went down, they said okay we will change you at 2pm, so again no problem. At 2pm, we came to reception, they said please empty our original room, we had already packed up but there was no offer to help with bags etc. We waited at reception for around 15 mins and then were given another key. This was a double room as booked, however there were ants in the room around the fridge and coffee making facilities. We told reception and they said they would send someone. 30 mins passed and no one came so I got a cleaner myself and she wiped the ants off the wall - but only into the room and then left... we decided we would clear it up ourselves, however ants were in the room for the remainder of the stay as they were getting in through bathroom tiles. All in all, there was no attentive service to help us, we were made to feel bad about raising these issues as the hotel staff were busy, but I find the issues we had not acceptable for the price and standard. Breakfast was distinctly average and the restaurant itself was extremely hot. Wouldn’t stay again, poor value.
James, gb3 night romance trip
Very good 8,0
lovely stay
it located a bit up to the hill. better to have a car to get around. room was ok, bed was comfy.
kunagorn, gbOther trip
Good 6,0
Modern hotel.
Hotel was modern and nice. Service was good. However WiFi was poor in one of our rooms but hotel couldn't improve when reported. Also had to ask for one room to be sprayed as had a few insects in there. Seemed to make little difference as they came straight back. Nothing major but a bit off putting.
Stephen, gb2 night trip with friends

Chanalai Hillside Resort, Karon Beach

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