Hanoi Brilliant Hotel and Spa

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View from room
Family Suite, Balcony, City View | View from room
Family Suite, Balcony, City View | Minibar, in-room safe, desk, soundproofing
Family Suite, Balcony, City View | Minibar, in-room safe, desk, soundproofing

Overview of Hanoi Brilliant Hotel and Spa

Hanoi Brilliant Hotel and Spa

3.5-star property
Central hotel with full-service spa, connected to the convention center, near Vietnam Women's Museum

9,4/10 Exceptional

358 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is R1 033
Price available on 2022/10/05
Map
44 Hang Trong, Old Quarter, Hoan Kiem, Hanoi, 10000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Self parking
  • 24-hour room service
  • Massage/treatment rooms
  • Business center
  • Airport shuttle
  • Train station pick-up service
  • Train station drop-off service
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 3 min walk
  • St. Joseph's Cathedral - 1 min drive
  • Hanoi Opera House - 6 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 24 min drive
  • Hanoi Giap Bat Station - 8 min drive
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Railway Station - 18 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

About this property

Hanoi Brilliant Hotel and Spa

3.5-star hotel in the heart of Old Quarter, rejuvenated in 2017
At Hanoi Brilliant Hotel and Spa, you can look forward to a roundtrip airport shuttle, dry cleaning/laundry services, and a bar. Treat yourself to a body wrap, a hot stone massage, or a body scrub at The Touch Spa, the onsite spa. Be sure to enjoy Vietnamese cuisine at the onsite restaurant. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy perks such as:
  • Self parking (surcharge), train station pick-up service, and luggage storage
  • An elevator, smoke-free premises, and concierge services
  • Express check-in, free newspapers, and a front desk safe
  • Guest reviews speak highly of the location
Room features
All guestrooms at Hanoi Brilliant Hotel and Spa boast comforts such as 24-hour room service and fireplaces, in addition to amenities like free WiFi and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Korean, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 3 per day)
  • Onsite RV/bus/truck parking (fees apply)
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to elevator

Languages

  • English
  • Korean
  • Vietnamese

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The Touch Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Children under 9 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Dining

Onsite venue - This restaurant specializes in Vietnamese cuisine and serves breakfast only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one way)
  • Train station pick-up and train station drop-off service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Parking

  • Self parking costs USD 3 per day
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 7 years old are not allowed in the spa, and guests under 9 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Hanoi Morgans
Hanoi Morgans Hotel
Hanoi Brilliant Hotel
Hanoi Brilliant
Hanoi Brilliant And Spa Hanoi
Hanoi Brilliant Hotel and Spa Hotel
Hanoi Brilliant Hotel and Spa Hanoi
Hanoi Brilliant Hotel and Spa Hotel Hanoi

Frequently asked questions

Does Hanoi Brilliant Hotel and Spa offer free cancellation for a full refund?
Yes, Hanoi Brilliant Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hanoi Brilliant Hotel and Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hanoi Brilliant Hotel and Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hanoi Brilliant Hotel and Spa?
Yes. Self parking costs USD 3 per day. Parking spots may be limited. RV/bus/truck parking is available.
Is airport shuttle service offered by Hanoi Brilliant Hotel and Spa?
Yes, an airport shuttle is available. The charge is USD 20 per vehicle one way.
What are the check-in and check-out times at Hanoi Brilliant Hotel and Spa?
You can check in starting at 2 PM. Check-out time is noon. Express check-in is available.
What is there to do at Hanoi Brilliant Hotel and Spa and nearby?
Hanoi Brilliant Hotel and Spa has a spa.
Are there restaurants at or near Hanoi Brilliant Hotel and Spa?
Yes, there's an onsite restaurant that offers Vietnamese cuisine. Nearby restaurants include Al Fresco's (3-min walk), Loading T (3-min walk), and Little Vietnam (3-min walk).
What's the area around Hanoi Brilliant Hotel and Spa like?
Hanoi Brilliant Hotel and Spa is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 5 minutes' walk from St. Joseph's Cathedral. Travelers give top marks for the hotel's prime location.

Overall score and ratings

9,4

Exceptional

9,4/10

Cleanliness

9,7/10

Staff & service

8,9/10

Amenities

9,1/10

Property conditions & facilities

7,0/10

Eco-friendliness

8/10 Very good

good and bad... but acceptable
Generally, it was good but receptionist needs some improvement.. breakfast was not ready... No...
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The hotel is very clean, tidy, and the staff are always helpful, chatty, and friendly. It's my second visit to this hotel, I'll definitely come again
5-night business trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Great People
Phi Long was amazing! He went out his way to make us feel special by providing great customer service.
Martin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hanoi stay
We stayed at Brilliant Hotel and Spa for 2 nights. When we arrived, never in all my travels have i come across such a high level of customer service. The reception team was fantastic especially Camella. She sets the benchmark for receptionists the world over. The rooms were lovely and breakfast fantastic. If you are looking for a central place to stay in Hanoi, i can only say look no further. Five stars is too little for them.
Balaji, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I like the room very much including the decorations and the color.
GraceLeung, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff were amazing and so helpful. The rooms were comfortable and clean and the spa was so relaxing.
Sharlene, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location in the old quarter with many eating options nearby. Room was good size and comfortable. Friendly staff and very good breakfast which included vietnamese and western food.
7-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing service and very comfortable room!
Stephanie, 1-night trip
Verified Hotels.com guest review