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Dorsett Shepherds Bush

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Front of property - evening/night
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Executive Room | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Dorsett Shepherds Bush

VIP Access

Dorsett Shepherds Bush

4.0 star property
4-star hotel with restaurant, near Westfield London Shopping Centre

8,4/10 Very good

1 065 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Air conditioning
  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Meeting Facilities
Map
58 Shepherds Bush Green, London, England, W12 8QE

Room options

About this area

What's nearby

  • In Hammersmith and Fulham
  • Westfield London Shopping Centre - 7 min walk
  • Thames River - 11 min drive
  • Royal Albert Hall - 14 min drive
  • Natural History Museum - 12 min drive
  • Hyde Park - 6 min drive
  • Harrods - 15 min drive
  • Madame Tussauds Wax Museum - 8 min drive
  • Oxford Street - 17 min drive
  • Buckingham Palace - 24 min drive
  • Marble Arch - 17 min drive

Getting around

  • Heathrow Airport (LHR) - 30 min drive
  • Luton Airport (LTN) - 40 min drive
  • London City Airport (LCY) - 58 min drive
  • Gatwick Airport (LGW) - 81 min drive
  • Shepherd's Bush Station - 7 min walk
  • Kensington (Olympia) Station - 16 min walk
  • Kensington (Olympia) Underground Station - 18 min walk
  • Shepherd's Bush Market Underground Station - 3 min walk
  • Goldhawk Road Underground Station - 5 min walk
  • Shepherd's Bush Underground Station - 6 min walk

Restaurants

  • The Albertine - 2 min walk
  • Tian Fu - 2 min walk
  • Al Forno - 2 min walk
  • Ho-Ja - 3 min walk
  • Pizza Fresco - 4 min walk

About this property

Dorsett Shepherds Bush

At Dorsett Shepherds Bush, you'll be within a 10-minute drive of Hyde Park and Westfield London Shopping Centre. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Shikumen, which serves Asian cuisine and is open for breakfast, lunch, and dinner. This upscale hotel is also 2.6 mi (4.2 km) from Natural History Museum and 3 mi (4.8 km) from Oxford Street. Fellow travelers love the overall value and location. The property is just a short walk to public transportation: Shepherd's Bush Market Underground Station is 3 minutes and Goldhawk Road Underground Station is 5 minutes.

Languages

Arabic, English, French, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 317 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • The credit card used to book the reservation must be presented by the cardholder at check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • English breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Arabic
  • English
  • French
  • Romanian
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 37-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Shikumen - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Jin - This bar serves breakfast and light fare. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: GBP 50 per stay

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 20 for adults and GBP 20 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 60.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. </p><p>Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Frequently asked questions

Does Dorsett Shepherds Bush offer free cancellation for a full refund?
Yes, Dorsett Shepherds Bush does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Dorsett Shepherds Bush?
As of 08 February 2023, prices found for a 1-night stay for 2 adults at Dorsett Shepherds Bush on 05 March 2023 start from R2 235, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Dorsett Shepherds Bush?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Dorsett Shepherds Bush?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Dorsett Shepherds Bush?
Sorry, there's no onsite parking at Dorsett Shepherds Bush.
What are the check-in and check-out times at Dorsett Shepherds Bush?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Are there restaurants at or near Dorsett Shepherds Bush?
Yes, Shikumen offers Asian cuisine. Nearby restaurants include Pizza Fresco (4-min walk), Abu Zaad (4-min walk), and Raj of India (4-min walk).
What's the area around Dorsett Shepherds Bush like?
Dorsett Shepherds Bush is a short 3-minute walk from Shepherd's Bush Market Underground Station and 7 minutes' walk from Westfield London Shopping Centre. Travelers love the hotel's prime location.

Reviews

8,4

Very good

8,7/10

Cleanliness

8,5/10

Staff & service

8,0/10

Amenities

8,5/10

Property conditions & facilities

8,3/10

Eco-friendliness

Reviews

8/10 Very good

Johannes, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ciaran, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Georgia, 6-night family trip
Verified Hotels.com guest review

6/10 Good

All fur coat and no knickers
Our stay was totally underwhelming. The hotel looks amazing from the photos and is well located, but the service does not match the visual expectations. I dropped my wife off at the hotel whilst I went to park as they have no on-site parking. The stay was part of a treat weekend for my wife and I presumed she would just be able to give our name and check-in as usual. When the staff did manage to check her in they insisted that she paid in advance for the stay. Obviously I had not intended for her to do that and given that the booking was guaranteed with my credit card I never imagined we would have to pay before we checked-out. My wife said that the whole check-in experience was very poor. As a Gold member with Hotels.com my booking made clear that we would receive a complimentary bottle of wine with the stay and a free room upgrade if available. Neither were evident. The room was comfortable enough and pleasingly quiet given that it overlooked the green in Shepherd's Bush, but the carpet looked dirty, there bathroom design was laughable and resulted in a flooded floor when we used the shower and there was no standard tea available, only fruit teas. I asked about our free bottle of wine when we checked out but was told they had no internet (really???) and couldn't check my booking....they would definitely organise this for my next stay. I imagine they said this confident that very few people re-book the hotel, we certainly won't. Could be a nice place....
Neil, 1-night trip
Verified Hotels.com guest review

8/10 Very good

good rather than great
nice hotel, altogether good but not brilliant. lots of small things differant it from a great hotel
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Drilon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel and service!!
Very clean, great facilities friendly helpful staff and the food was brilliant!! Will definitely be returning again later this year! Highly recommend by us both Thanks for a great weekend stay
Kerry, 2-night trip
Verified Hotels.com guest review