Hotel Universal Murcia

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20 bedrooms, desk, laptop workspace, blackout drapes
20 bedrooms, desk, laptop workspace, blackout drapes
20 bedrooms, desk, laptop workspace, blackout drapes
20 bedrooms, desk, laptop workspace, blackout drapes

Overview of Hotel Universal Murcia

Hotel Universal Murcia

1.0 star property
Hotel with restaurant, near Museum of Sciencie and Water

6,4/10 Good

106 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Calle Cartagena, 21, Murcia, Murcia, 30002
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Health club
  • Sauna
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Library
  • Computer station
  • Front desk safe
For families
  • 20 bedrooms
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

Getting around

  • Corvera (RMU-Region de Murcia Intl.) - 19 min drive
  • Murcia del Carmen Station - 9 min walk
  • Murcia (XUT-Murcia del Carmen Train Station) - 9 min walk
  • Archena-Fortuna Station - 23 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Universal Murcia

A great choice for a stay in Murcia, Hotel Universal Murcia features an airport shuttle. Guests can visit the health club for a workout or grab a bite to eat at Casa Pacoche, which serves local cuisine. Other highlights include a bar/lounge, a sauna, and a snack bar/deli.


English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 47 rooms
  • Arranged over 5 floors


  • Check-in time starts at 2 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))


  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Onsite garage
  • Free offsite parking within 33 ft; reservations required
  • Street parking available


  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 8:30 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • Access to nearby health club
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage


  • 1 building/tower
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Health club
  • Sauna


  • Elevator


  • English
  • French

Room amenities

Be entertained

  • 25-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • 20 bedrooms
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Free bottled water


  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Special features


Casa Pacoche - This restaurant specializes in local cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 7.50 for adults and EUR 4 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Cribs/infant beds are available for EUR 5.0 per day
  • Rollaway beds are available for EUR 13.5 per night


  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).


Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Universal Pacoche
Hotel Universal Pacoche Murcia
Universal Pacoche
Universal Pacoche Murcia
Hotel Universal Pacoche
Hotel Universal Murcia Hotel
Hotel Universal Murcia Murcia
Hotel Universal Murcia Hotel Murcia

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Sharon, 1-night trip
Verified guest review

6/10 Good

Good locación
Jorge, 2-night family trip
Verified Expedia guest review

8/10 Very good

Good hotel
It is a good hotel well located in the city. The staff was helpful and friendly.
Wesley, 2-night trip
Verified guest review

2/10 Poor

the rooms are not as shown in the photo, the beds are uncomfortable, there are flying insects. I think I was deceived because I never thought that the rooms would be so ugly, otherwise I would never have stayed in that hotel. You should put real photos and that customers can have the option to decide without complaining.
5-night business trip
Verified guest review

8/10 Very good

Had everything you needed The pictures didn't quite match the reality though
4-night trip
Verified Expedia guest review

10/10 Exceptional

Good center location
Great location, easy access
3-night trip
Verified guest review

8/10 Very good

Night in Murcia
It was a standard stay with friendly staff and good location.
1-night trip
Verified guest review

4/10 Fair

Very budget hotel
The towels had a strange unpleasant smell. The air conditioning was a trickle of air that we could not control , so it was hot and stuffy during the night. WiFi instructions were not only complicated although only in Spanish, so impossible to use. Overall not very impressed although this was a budget hotel although we do think if the hotel advertises a service then they should supply these services. We would not return again.
Stephen, 1-night romance trip
Verified guest review

2/10 Poor

Cealing collapsed. No water. No amenities
The hotel was horrible nothing else to say. The staff was rude at check in. The room was small and have no climate control. The window did not shut or lock. Every whisper in any room adjacent was clearly audible. The ceiling collapsed in the lobby. There was no water for one day. Everything there was dark and dreary. I guess that’s why they call it one star. Well I see it as a neutron star collapsing in on itself.
3-night trip
Verified Expedia guest review

4/10 Fair

Not the best experience
We booked 3 rooms and the in between rooms were overly noisy with adult themes going on intermittently throughout the night. All 5 of us had so many more bites than the whole of our 2 week stay elsewhere. Would not stay again
Julian, 1-night family trip
Verified guest review