Hotel Castell

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View from room
1 bedroom, minibar, in-room safe, iron/ironing board
1 bedroom, minibar, in-room safe, iron/ironing board
View from room

Overview of Hotel Castell

Hotel Castell

3.0 star property
Suburban hotel in Kennedy with restaurant and conference center

7,6/10 Good

106 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Cdla. Kennedy, N Av. Miguel H. Alcívar & Ulloa cnr, Guayaquil, Guayas
Main amenities
  • Daily housekeeping
  • Restaurant
  • Room service
  • Conference center
  • Business center
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front desk safe
For families
  • Children stay free
  • Private bathroom
  • Separate bedroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Kennedy
  • Malecon 2000 - 14 min drive
  • U.S. Consulate General - 12 min drive

Getting around

  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 5 min drive
  • Duran Train Station - 11 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Hotel Castell

Hotel Castell is just 1.8 mi (2.9 km) from the airport and offers a shuttle (available 24 hours). For a bite to eat, guests can check out Restaurante Dona Moon, which serves international cuisine and is open for breakfast, lunch, and dinner. Fellow travelers like the helpful staff and airport proximity.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 48 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from noon - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking includes off-street options

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center (646 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurante Dona Moon - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 11 per vehicle
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Castell Guayaquil
Hotel Castell
Hotel Castell Guayaquil
Hotel Castell Hotel
Hotel Castell Guayaquil
Hotel Castell Hotel Guayaquil

Frequently asked questions

Overall score and ratings

7,6

Good

8,3/10

Cleanliness

8,2/10

Staff & service

6,9/10

Amenities

7,7/10

Property conditions & facilities

7,9/10

Eco-friendliness

10/10 Exceptional

Gregorio, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Cómodo, confortable, buena ubicación.
Katty, 1-night business trip
Verified Expedia guest review

6/10 Good

?
Humberto, 1-night trip
Verified Expedia guest review

8/10 Very good

Excelente ubicación, motivos laborales.
SANTIAGO, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Maria G, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very convenient, close to city, shopping and banks.
Deborah, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Ubicacion es ok, cama y colchon no son lo que se ve en la foto todo es viejo el colchon es viejo y duro no se puede dormir este hotel no ee lo que ensena en las fotos DEBERIAN CAMBIIAR LAS CAMAS ES UN AZCO!!! basura de camaa
JOSEPH, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Update room and bathroom, downtown Guayaquil at best price wirh that super breakfast,, no need paid high price iin others properties, feel home, secure,,,
Joe, 1-night business trip
Verified Expedia guest review

2/10 Poor

This is the third time that the credit card machine at the reception is not working properly. I had to go to find an ATM outside about 10 minutes walk. And the front desk person wasn't helpful. The rooms are outdated. I had to ask the reception to change my room because some blinds were missing and people could literally see me from the streets. And no one apologized. i will not go back at this hotel and do not recommend it.
2-night family trip
Verified Expedia guest review

6/10 Good

4-night trip
Verified Expedia guest review