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All properties in Castro, Los Lagos Region, Chile
1 room, 2 adults

Enjoy Chiloé

4,5-star4,5 stars
Ruta 5 Sur, 2053, Castro, Los Lagos, 5700000, Chile

Castro beach hotel with spa and casino
  • Free continental breakfast, free WiFi, and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from April 14 2021 to May 31 2021 (dates subject to change).
  • Very nice place, amazing view, people very helpful. We loved the room, the fact that it…Mar 12, 2021
  • This modern hotel shares its location with a Casino which upon arrival can be quite…Jan 25, 2020

Enjoy Chiloé

from ZAR 1,071
  • Superior Room, Non Smoking
  • Standard Room, Non Smoking
  • Deluxe Room, Non Smoking
  • Presidential Room
  • Studio
  • Junior Studio

What’s around Enjoy Chiloé

Landmarks

  • Church of Castro - 21 min walk
  • Plaza de Armas - 21 min walk
  • Church of San Francisco - 23 min walk
  • Origenes - 23 min walk
  • Costanera Castro - 25 min walk
  • Lillo Handicraft and Market Fair - 27 min walk
  • Crafts Market - 28 min walk
  • Yumbel Peasant Fair - 28 min walk

Getting around

  • Puerto Montt (PMC-Tepual) - 80.8 miles/130 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4:00 PM-4 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Indoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Full-service spa
  • Casino
  • Nightclub
  • Health club
  • Arcade/game room
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Natura Vitale. Services include hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a spa tub and a steam room.

The spa is open select days.

Dining

AFuego - This restaurant specializes in Argentinean cuisine.

La Barquera - This restaurant specializes in international cuisine and serves light fare only. Open daily.

Soe - Onsite bar. Open daily.

Cenit Lounge - Onsite bar. Open daily.

Enjoy Chiloé’s small print

Also known as

  • Enjoy Chiloé
  • Enjoy Chiloé Hotel
  • Enjoy Chiloé Castro
  • Enjoy Chiloé Hotel Castro
  • Enjoy Chiloé Castro
  • Enjoy Chiloé Hotel
  • Enjoy Chiloé Hotel Castro
  • Enjoy Chiloe Hotel De La Isla Castro, Chile - Isla Chiloe

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Airport shuttle service is offered for an extra charge of USD 25 per person (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Enjoy Chiloé

  • Does Enjoy Chiloé offer free cancellation for a full refund?
    Yes, Enjoy Chiloé does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Enjoy Chiloé currently open?
    This property is closed from April 14 2021 to May 31 2021 (dates subject to change). The following facilities or services will be unavailable from May 27 2020 to May 31 2021 (dates subject to change): <ul><li>Bar/Lounge(s)</li><li>Fitness facilities</li><li>Sauna</li><li>Spa</li><li>Spa tub</li></ul>
  • What are the cleanliness and hygiene measures currently in place at Enjoy Chiloé?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Enjoy Chiloé?
    Yes, there's free self parking.
  • Is there a pool at Enjoy Chiloé?
    Yes, there's an indoor pool. The swimming pool will be unavailable from May 27 2020 to May 31 2021 (dates subject to change).
  • Are pets allowed at Enjoy Chiloé?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Enjoy Chiloé?
    You can check in from 4:00 PM - 4 AM. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Enjoy Chiloé?
    Yes, there are 2 onsite restaurants, featuring Argentinean cuisine. Nearby restaurants include Cazador (11-min walk) and Café del Puente (12-min walk).
  • Is airport shuttle service offered by Enjoy Chiloé?
    Yes, an airport shuttle is available. The charge is USD 25 per person one way.
  • Is there an onsite casino at Enjoy Chiloé?
    Yes, there's a casino, featuring 18 gaming tables.
  • What is there to do at Enjoy Chiloé and nearby?
    Enjoy Chiloé has 2 bars, a casino, and a nightclub, as well as a spa, an indoor pool, and a 24-hour fitness center.

Recent reviews

Fabulous 8,8 From 57 reviews

Exceptional 10,0
Excellent value for money
Very nice hotel for the price. The room was spacious with a stunning view over Castro. Restaurant and spa were also pretty decent
gb2 night romance trip
Good 6,0
The view was gorgeous The room was TOO NOISY!! There was not enough fruit for breakfast
Raquel, us5 night romance trip
Very good 8,0
Aptly named “Enjoy” Resort
The Enjoy Chiloe Hotel is a property adjacent to a casino, but nestled on a hillside with sweeping bay and town views, the hotel does not suffer a casino vibe. Common areas and guest rooms sport floor to ceiling windows that take full advantage of this view. The room is compact, but creatively designed to capitalize on space, and with those window views...even from your soaking tub, it’s quite comfortable. A car or cab is necessary to get to the action of the city of Castro, but you are walking distance to the Gamboa barrio with great dining options. The facility offered an extensive free breakfast, a nice spa, and three outdoor hot tubs to enjoy. Team that with a friendly and helpful staff, and it made for a nice base while exploring the island.
Janis, us4 night romance trip
Exceptional 10,0
Luxury in Chiloe
Very positively surprised. Chiloe is a somewhat secluded place but this hotel has great food, stylish for what you expect to see and find in this area. Room was quite spacious and with a great view of the bay. Breakfast was simple but good and that view is fantastic. First night we got recommended a restaurant (not at the hotel or casino) that was walking distance and very good. Even though it is co-located with the casino it did not impact in any way and the 2 venues are separate. Spa was good to relax after a day of hiking and exploration, but some of the equipment at the SPA was not working very well, the outdoor tubs were a bit cold for us, so there is room for improvement but at the same time you have to consider where you are. If you like to pamper yourself and you are travelling to Chiloe, I would recommend this place.
Andre, gb2 night romance trip
Very good 8,0
Shower not working properly Location and staff good
us1 night trip
Very good 8,0
Nice hotel in Chiloé
The hotel was nice and clean and the staff was friendly in all areas of the hotel. The room we stayed in had the unfinished concrete look with wood finishes on parts of the wall. It took us a little time to get used to but it was cozy. One complete side of the room was made up of windows that gave a great view of the river (which was mostly mud at the time). We used the hot tubs in the spa which worked great and the water was nice and warm. There was also an indoor pool which looked well maintained but we didn’t use it. The breakfast area was nice and clean, offering eggs, bacon, various cereals, nuts, breads, meats, and cheeses in addition to coffee, tea, and various juices. Overall, not a bad place to spend time while in Chiloé.
Jean P, us1 night romance trip
Very good 8,0
Nice hotel in Castro
Nice hotel, rooms nice and cozy, but spa too small and not up to the expectations. good food at breakfast and dinner. All in all, the best chance for Castro!!
Mary Ann, us1 night family trip
Very good 8,0
Great great place! The view and the facilities. The room was awesome.
Rodrigo , us1 night trip
Exceptional 10,0
Relajo
Las personas muy amables, la informacion es a tiempo y confiable
Carolina, es1 night trip
Good 6,0
buen Hotel pero con detalles
Muy buen hotel, pero muchos problemas de mantenimiento. La ventana de la habitación no cerraba, la piscina temperada estaba fría, entro otros. Hay que poner atención en esos detalles.
Felipe, cl4 night family trip

Enjoy Chiloé