Santa Marina Hotel

Photo gallery for Santa Marina Hotel

Primary image
Outdoor pool, pool umbrellas, sun loungers
1 bedroom, in-room safe, blackout drapes, soundproofing
1 bedroom, in-room safe, blackout drapes, soundproofing
1 bedroom, in-room safe, blackout drapes, soundproofing

Overview of Santa Marina Hotel

Santa Marina Hotel

4.0 star property
4-star hotel in Agios Nikolaos with outdoor pool and restaurant

6,5/10 Good

19 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
Map
4 Kapetanaki Street, Agios Nikolaos, Crete Island, 72100
Main amenities
  • 130 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Beach umbrellas
  • Beach sun loungers
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • Heart of Agios Nikolaos
  • Lake Voulismeni - 1 min drive
  • Port of Agios Nikolaos - 2 min drive
  • Voulisma Beach - 12 min drive
  • Istro Beach - 21 min drive
  • Plaka Beach - 28 min drive
  • Spinalonga - 28 min drive
  • Pachia Ammos Beach - 25 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 48 min drive
  • Sitia (JSH) - 76 min drive
  • Airport shuttle (surcharge)

About this property

Santa Marina Hotel

Santa Marina Hotel offers an airport shuttle (available 24 hours) for EUR 75.00 per vehicle one-way. Guests can take a dip in the outdoor pool or grab a bite to eat at Main restaurant, which serves breakfast, lunch, and dinner. A bar/lounge and a terrace are other highlights, and rooms at this upscale hotel offer balconies and deep soaking tubs.

All-inclusive

All-inclusive room rates at Santa Marina Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 130 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Internet
  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Parking
  • Onsite parking limited

Transfers

  • Transfers
  • Airport shuttle (available 24 hours)*

Other information

  • Other information
  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

What to do

  • Beach nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1990
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • An outdoor pool

Languages spoken

  • English
  • French
  • German
  • Greek
  • Russian
  • Serbian

Room amenities

Be entertained

  • 24-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

All-inclusive room rates at Santa Marina Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Dining

Main restaurant - This buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 75.00 per vehicle (one-way, Maximum occupancy 4)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Santa Marina Agios Nikolaos
Santa Marina Hotel Agios Nikolaos
Santa Marina Hotel Hotel
Santa Marina Hotel Agios Nikolaos
Santa Marina Hotel Hotel Agios Nikolaos

Frequently asked questions

Overall score and ratings

6,5

Good

6,8/10

Cleanliness

6,9/10

Staff & service

7,0/10

Amenities

6,0/10

Property conditions & facilities

8/10 Very good

Debra, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Basic but worth the money
This more or less matched the return for the amount paid for. 3 star experience at best. It did the trick, but wasn't an exceptionally pleasing experience.
Gal, 4-night trip
Verified Orbitz guest review

4/10 Fair

close to the beach, down town
in the room is not available Hairdryer, telephone, housekeeping service clean room not every day, Manager explanations: not enough staff, soap shampoo gel in one bottle, which is empty.
Verified Expedia guest review

2/10 Poor

we did not stay at this hotel you need to know. When we arrived we were told they did not have a room for us and sent us to the el Greco hotel instead, manager of the santa marina was very argumentative and unprofessional and also argued with another couple from Australia, you should stop dealing with this hotel, you will have many unsatisfied customers, the el Greco hotel was good by the way
Verified Hotels.com guest review

8/10 Very good

Goede kamer, goed ontbijt, centraal gelegen in het centrum van de stad, strand vlak nabij. Goede prijs-kwaliteitsverhouding.
10-night romance trip
Verified Expedia guest review

8/10 Very good

Bien
Hôtel tout proche de la marina et de la plage. Ne stationnez pas votre véhicule au parking payant en bas de l'hôtel, parking sur un terrain vague à quelques minutes. Buffet copieux pour le dîner comme pour le petit-déjeuner. Piscine très peu utilisée.
THEVENIN, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel pas mal mais ressemble assez à une usine touristique.
3-night trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

6/10 Good

Buona la posizione, gentile il personale. Camera piccola, la colazione era molto abbondante ma non mi é sembrata di buona qualità.
2-night trip
Verified Expedia guest review

4/10 Fair

Service of the staff in this hotel was not so good at all. They also denied to offer free breakfast even though it was included in the room rate (later this was compensated by hotels.com. Excellent reclamation management from hotels.com!). Rooms were also very noisy due to construction work in the city center. Safe in the room cost 2 euro extra per day. Air condition was not very good. We also had to complain to get separate beds instead of one double even though this was also promised already in the reservation. On the other hand location of the hotel was excellent. Also free wifi connection worked really well for basic surfing (e-mails, news etc).
Verified Hotels.com guest review