Metro Hotel

Photo gallery for Metro Hotel

Primary image
Minibar, in-room safe, free WiFi, bed sheets
Minibar, in-room safe, free WiFi, bed sheets
Minibar, in-room safe, free WiFi, bed sheets
Minibar, in-room safe, free WiFi, bed sheets

Overview of Metro Hotel

Metro Hotel

3.5 star property
3.5-star hotel with restaurant, near Berjaya Times Square

7,4/10 Good

236 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
  • 24/7 front desk
Map
No 208, Jalan Pudu-Imbi, Bukit Bintang, Kuala Lumpur, 55100
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Minibar
  • LCD TV
Cleaning & safety
  • Cleaned with disinfectant
  • Social distancing
  • Temperature checks
  • Individually-wrapped food options

Choose dates to view prices

About this area

What's nearby

  • In Pudu
  • Berjaya Times Square - 9 min walk
  • Pavilion Kuala Lumpur - 20 min walk
  • Petaling Street - 23 min walk
  • Kuala Lumpur Tower - 28 min walk
  • Kuala Lumpur Convention Centre - 29 min walk
  • Merdeka Square - 29 min walk
  • KLCC Park - 29 min walk
  • Suria KLCC Shopping Centre - 34 min walk
  • Petronas Twin Towers - 35 min walk
  • Kuala Lumpur Sentral - 44 min walk

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive
  • Kuala Lumpur International Airport (KUL) - 44 min drive
  • Kuala Lumpur KTM Komuter Station - 4 min drive
  • Kuala Lumpur Pasar Seni Station - 24 min walk
  • Kuala Lumpur Masjid Jamek Station - 25 min walk
  • Hang Tuah Station - 7 min walk
  • Imbi Station - 8 min walk
  • Bukit Bintang Station - 15 min walk

About this property

Metro Hotel

When you stay at Metro Hotel, you'll be just a 5-minute drive from Berjaya Times Square and Petaling Street. For a bite to eat, guests can check out MyKitchen, which serves breakfast, lunch, and dinner. Also, Pavilion Kuala Lumpur and Suria KLCC Shopping Centre are within a short drive. The helpful staff and location get good marks from fellow travelers. Public transportation is just a short walk: Hang Tuah Station is 7 minutes and Imbi Station is 8 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 119 rooms

Arriving/Leaving

  • Check-in time from 3 PM - noon
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Accessibility

  • Elevator

Languages spoken

  • English
  • Malay

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hydromassage showerhead
  • Shower only
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

MyKitchen - This buffet restaurant serves breakfast, lunch, and dinner.
MyBar - This bar serves light fare only.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cash deposit: MYR 100.00

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 18 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Metro Hotel Kuala Lumpur
Metro Kuala Lumpur
Metro Hotel Hotel
Metro Hotel Kuala Lumpur
Metro Hotel Hotel Kuala Lumpur

Frequently asked questions

Overall score and ratings

7,4

Good

7,4/10

Cleanliness

7,2/10

Staff & service

7,3/10

Amenities

7,2/10

Property conditions & facilities

8/10 Very good

Rocco, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Metro Hotel
Overall ok. Convenient location
Kerry, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Property very run down and not well maintained. Layout of the room is odd with bed in one side likwe in a corner.
2-night romance trip
Verified Expedia guest review

8/10 Very good

Will stay in this hotel again
Burhan, 4-night romance trip
Verified Hotels.com guest review

8/10 Very good

I will stay in this hotel again.
Metro Hotel is a good budget hotel compared to others in the area. Friendly staff, clean bed and good location in the heart of Kuala Lumpur. Plenty of interesting places just with a walking distance. The only negative thing about this hotel is the carpet in the room needs power cleaning once in every few months. The carpet was dirty and I didn’t want to walk on it with out my slippers.
Burhan, 4-night romance trip
Verified Hotels.com guest review

2/10 Poor

Toilet flooding.
Joan, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

staff was ever so nice, helpful n friendly. location is near to shopping mall
1-night family trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Recommended to stay
Surrounded by amenities and shopping area
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Decent hotel in a great location.
Great location - near to Berjaya Times Square, Imbi Station and Sungei Wang Paza. Those unfamiliar with Metro Hotel should take note that the location shown on the map is wrong. It is actually located at the junction of Jalan Pudu and Jalan Imbi, right next to Star Town Inn and Asia Like Hotel. The bathroom is spacious and brightly lit. Everything is in order and bath water drains quickly into the gully. As for the room, it is cheery and bright, because of the lighting as well as natural light from the windows in the daytime. The air-conditioner takes some time to cool the room. At the highest setting, the fan speed is still not strong enough. Guests have to be prepared for the rather poor Wi-fi -- the signal is very weak and the speed is slow. Thus it is not quite usable. The room comes with amenities like a safe and bar fridge. Two bottles of mineral water, as well as coffee and tea, are provided.
2-night trip with friends
Verified Hotels.com guest review