Lavender Central Hotel & Spa

Photo gallery for Lavender Central Hotel & Spa

Primary image
32-inch flat-screen TV with cable channels
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Lavender Central Hotel & Spa

VIP Access

Lavender Central Hotel & Spa

3.5 star property
3.5-star hotel with restaurant, near Thang Long Water Puppet Theatre

9,4/10 Exceptional

999 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Map
39 Hang Bac Street, Hoan Kiem Dist, Hanoi, 100000
Main amenities
  • Daily housekeeping
  • Restaurant
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Elevator
Cleaning & safety
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 4 min drive
  • Hanoi Opera House - 6 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 23 min drive
  • Hanoi Giap Bat Station - 8 min drive
  • Hanoi Long Bien Station - 13 min walk
  • Hanoi Railway Station - 22 min walk
  • Airport shuttle (surcharge)

About this property

Lavender Central Hotel & Spa

Lavender Central Hotel & Spa offers an airport shuttle (available 24 hours) for VND 450000.00 per vehicle one-way. Guests will have free perks like WiFi and self parking. Fellow travelers say great things about the overall value and central location.

Languages

English, Vietnamese

Cleaning and safety practices

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 6:00 AM - 5:30 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Elevator
  • In-room accessibility
  • Roll-in shower

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant serves breakfast only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 450000.00 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for VND 350000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Oriental Central
Oriental Central Hanoi
Oriental Central Hotel
Oriental Central Hotel Hanoi
Oriental Central Hotel
Lavender Central & Spa Hanoi
Lavender Central Hotel & Spa Hotel
Lavender Central Hotel & Spa Hanoi
Lavender Central Hotel & Spa Hotel Hanoi

Frequently asked questions

Overall score and ratings

9,4

Exceptional

9,5/10

Cleanliness

9,8/10

Staff & service

9,0/10

Amenities

9,1/10

Property conditions & facilities

8,0/10

Eco-friendliness

10/10 Exceptional

Great location, comfy beds, nice staff, would stay here again
Sean, 2-night trip
Verified Orbitz guest review

4/10 Fair

The hotel is a short walk away from Ta Hien Street and Hoàn Kiếm Lake so it was great when you wanted to have a night out. The room itself was fine but I never got housekeeping for the 4 days I was there and the room had a certain musky smell that never seemed to go away. The staff was friendly and helpful when I had questions.
Dennys, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

8/10 Very good

A pleasant property. WiFi service needs to be attended to. Difficult to judge as the property was on the cusp of closing down due to the downturn associated with the Covid-19 pandemic.
4-night family trip
Verified Expedia guest review

2/10 Poor

Upset Travellers
We were unable to travel to Hanoi, we phoned Hotels.com who contacted the hotel to cancel our booking. The Oriental said they would get back to Hotels.com as they had to check with their Manager. We have heard nothing from Hotels.com. We also emailed the hotel explaining our situation & requested a reply. We did not get a reply to our email. Very disappointed with the Oriental.
Sandra, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was unbelievably friendly. Breakfast was great every morning and they provided plenty of filtered drinking water for us.
Annie, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

8-night trip
Verified Expedia guest review

10/10 Exceptional

Great little hotel in the heart of Hanoi's Old Quarter...
J4, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The nicest stay we’ve had
This was one Of the nicest stay suites had traveling south east Asia. From start to finish the service and the friendliness of the staff was incredible. They always greeted you with a smile, offered to help with anything you might need and we’re always busy cleaning and making the hotel shine. The room and surrounding areas In the hotel were spotless. They serve a wide variety of things to eat at breakfast. I don’t think you could get a much better value for the money then this hotel. It was in a great location in old town But did not have the traffic noise from the street below. I most definitely would recommend this place to anyone traveling to old town Hanoi
Aimee, 2-night trip
Verified Hotels.com guest review