Samudera Hotel

Photo gallery for Samudera Hotel

Primary image
Free WiFi
Executive Suite | Free WiFi
Family Executive Suite | Free WiFi
Samudera Suite | Living area | Flat-screen TV

Overview of Samudera Hotel

Samudera Hotel

2.0 star property
Kuala Besut hotel by sea

59 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
Map
Jalan Masjid, Kuala Besut, Terengganu, 22300
Main amenities
  • Near the beach
  • 24-hour front desk
  • Air conditioning
  • Tour/ticket assistance

Room options

About this area

What's nearby

  • Kuala Besut Jetty - 1 min drive

Getting around

  • Kota Bharu (KBR-Sultan Ismail Petra) - 58 min drive

About this property

Samudera Hotel

Hotel by the sea
Samudera Hotel provides everything you need. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Tour/ticket assistance and a 24-hour front desk
Room features
All guestrooms at Samudera Hotel feature comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with satellite channels

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms

Arriving/Leaving

  • Check-in time from noon - 9 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Property amenities

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance

Languages

  • English
  • Malay

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Free WiFi

Fees & policies

Refundable deposits

  • Cash deposit: MYR 50 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Children & extra beds

  • Rollaway beds are available for MYR 20.0 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

This property accepts credit cards.

Also known as

Hotel Samudera
Samudera Hotel
Samudera Hotel Kuala Besut
Samudera Kuala Besut
Samudera Hotel Hotel
Samudera Hotel Kuala Besut
Samudera Hotel Hotel Kuala Besut

Frequently asked questions

Does Samudera Hotel offer free cancellation for a full refund?
Yes, Samudera Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Samudera Hotel?
As of 07 October 2022, prices found for a 1-night stay for 2 adults at Samudera Hotel on 08 October 2022 start from R492, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Samudera Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Samudera Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Samudera Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Samudera Hotel?
You can check in from noon - 9 PM. Check-out time is noon.
Are there restaurants at or near Samudera Hotel?
Yes. Nearby restaurants include Zul Ikan Bakar (15-min walk), warong d’buloh (2 mi), and KFC (2.7 mi).
What's the area around Samudera Hotel like?
Samudera Hotel is located a short 3-minute walk from Kuala Besut Jetty.

Overall score and ratings

4,0

3,7/10

Cleanliness

4,5/10

Staff & service

3,3/10

Amenities

3,5/10

Property conditions & facilities

2/10 Poor

Lets go Perhentian
Its a dead town..nothing special. No one goes to islands. Hotel is totally rundown. Bed, bath and room is bad. Room grown with spider web, lizards nest and ants nest. Have not seen cockroach yet. Reception is quite friendly though. Hotels.com info is absolutely outdated. Used to be a transit hotel for those going to/from the islands
1-night business trip
Verified Hotels.com guest review

6/10 Good

Okay for one night to wait for the jetty. Would not stay any longer.
1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Ben, 1-night trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Expedia guest review

6/10 Good

Near to the jetty
Average
JASON, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

I understand this isn't a 4 or 5 star hotel, but I wasn't expecting towels and sheets that were stained black and yellow. There were actually black specks on towels. And there were bugs crawling all over the room. I had a hard time falling asleep because I was so freaked out by how many bugs there were. There was mold all over the toilet, and spiders in the bathroom. The A/C didn't work, there was no remote to the TV, and no WiFi. The staff was kind enough, but it didn't make up for the condition of the hotel.
Gabi, 1-night trip
Verified Expedia guest review

2/10 Poor

I don’t think I will like to stay here anymore. Facilities not well clean
1-night romance trip
Verified Expedia guest review

2/10 Poor

Worst Worst Worst Hotel EVER!!
I arrived at the hotel at 9.30 pm but unfortunately my bathroom has no light. I ask them to repair or change my room but the manager asked me to repaired it myself coz their tech only avalaible at 11.30 pm!!What the hell!!! I stay there to rest not to repair the lamp!!!!Stupid! Stupid! Stupid! The room also dirty! The bedsheet was smelly, No drinking water and only one tv channel!The old chinese man as a manager was so so rude!! I’ll not stay at this hotel again even it is free!! I paid RM 117 thru Hotel.com but the hotel published rate only RM 110. I felt so regret and so sad to stay at this WORST hotel!!
Wan Raihan, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

2/10 Poor

Avoid!!!
The only positive thing I can say about this hotel is its practical location to the boats to get to the Perhentian islands (not even a 2 minute walk). Other than that it is somewhere I will never stay again; our bed had no cover, the sheet was stained, as were the pillows, and even the towels if we wanted to shower, as well as the floor! My boyfriend and I stayed one night and slept terribly, fully clothed trying to not touch the stains on the mattress sheet. It was if the sheets and pillows hadn't been washed or replaced in a while...yet they charge close to $40 a night?!
Melanie, 1-night romance trip
Verified Hotels.com guest review