City Plus Santa Fe

Photo gallery for City Plus Santa Fe

Standard Room, 2 Double Beds | Primary image
Superior Room | Desk, blackout drapes, iron/ironing board, free WiFi
Superior Room | Desk, blackout drapes, iron/ironing board, free WiFi
Standard Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi
Superior Room | Desk, blackout drapes, iron/ironing board, free WiFi

Overview of City Plus Santa Fe

City Plus Santa Fe

3-star property
3-star Mexico City hotel with restaurant

8,0/10 Very good

853 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Juan Salvador Agraz No. 69, Mexico City, CDMX, 5348
Main amenities
  • Daily housekeeping
  • Restaurant
  • Fitness center
  • Valet parking
  • 24-hour room service
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Water dispenser
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

About this area

What's nearby

  • In Santa Fe
  • Paseo Interlomas - 17 min drive
  • Paseo de la Reforma - 13 min drive
  • Chapultepec Park - 25 min drive
  • Parque Zoologico de Chapultepec - 28 min drive
  • Museo Soumaya - 12 min drive
  • Auditorio Nacional - 28 min drive
  • World Trade Center Mexico City - 32 min drive
  • The Angel of Independence Monument - 34 min drive
  • Museo Nacional de Antropologia - 33 min drive
  • U.S. Embassy - 38 min drive

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 43 min drive
  • Benito Juarez International Airport (MEX) - 55 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 60 min drive
  • Mexico City Buenavista Station - 16 min drive
  • Mexico City Fortuna Station - 20 min drive
  • Tlalnepantla de Baz Station - 26 min drive

Restaurants

  • Entre Fuegos Santa Fe - 2 min walk
  • Palm - 3 min walk
  • El Japonez - 5 min walk
  • Sylvestre Santa Fe - 8 min walk
  • Casa Bellinghausen - 8 min walk

About this property

City Plus Santa Fe

3-star eco-friendly hotel in the heart of Santa Fe
A free daily manager's reception, dry cleaning/laundry services, and a gym are just a few of the amenities provided at City Plus Santa Fe. Free in-room WiFi is available to all guests, along with a 24-hour business center and a restaurant.
You'll also find perks like:
  • Valet parking (surcharge), free newspapers, and smoke-free premises
  • An elevator, tour/ticket assistance, and a front desk safe
  • A computer station, luggage storage, and a porter/bellhop
  • Guest reviews speak highly of the location
Room features
All guestrooms at City Plus Santa Fe have perks such as 24-hour room service and air conditioning, as well as amenities like free WiFi. Guests reviews say good things about the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and CovidClean (Safehotels - global expert)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 159 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 1 per room, up to 33 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (MXN 95 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Restaurant
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Fitness center

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 350 per pet, per night

Parking

  • Valet parking costs MXN 95 per day

Pool, spa, & gym (if applicable)

  • Children under 17 years old are not allowed in the fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and CovidClean (Safehotels - global expert).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

City Express Ciudad de México Santa Fe
City Express Ciudad México Hotel Santa Fe de
City Express Plus Santa Fe Hotel
City Express Plus Hotel
City Express Plus Santa Fe
City Express Plus
City Express Plus Santa Fe Mexico City
City Plus Santa Fe Hotel
City Express Plus Santa Fe
City Plus Santa Fe Mexico City
City Plus Santa Fe Hotel Mexico City

Frequently asked questions

Does City Plus Santa Fe offer free cancellation for a full refund?
Yes, City Plus Santa Fe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at City Plus Santa Fe?
As of 07 October 2022, prices found for a 1-night stay for 2 adults at City Plus Santa Fe on 21 October 2022 start from R1 379, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at City Plus Santa Fe?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at City Plus Santa Fe?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of MXN 350 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at City Plus Santa Fe?
Yes. Valet parking costs MXN 95 per day.
What are the check-in and check-out times at City Plus Santa Fe?
You can check in from 3 PM - midnight. Check-out time is 1 PM.
What is there to do at City Plus Santa Fe and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near City Plus Santa Fe?
Yes, there's an onsite restaurant. Nearby restaurants include Palm (3-min walk), El Japonez (5-min walk), and Sylvestre Santa Fe (8-min walk).
What's the area around City Plus Santa Fe like?
City Plus Santa Fe is a short 7-minute walk from Centro Santa Fe and 10 minutes' walk from Parque La Mexicana. Travelers say that the hotel is in a great location.

Overall score and ratings

8,0

Very good

8,6/10

Cleanliness

8,0/10

Staff & service

8,0/10

Amenities

8,4/10

Property conditions & facilities

8,8/10

Eco-friendliness

8/10 Very good

José Luis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rene, 1-night trip
Verified Expedia guest review

10/10 Exceptional

hans, 1-night trip
Verified Expedia guest review

8/10 Very good

Alejandro, 1-night trip
Verified Expedia guest review

10/10 Exceptional

El hotel está nuevo , súper limpio los empleados son súper amables y atentos ... el desayuno es bueno calidad - precio
MICHELLE, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Refund request
I want a refund for my stay on the 25th of September. I booked for the 25th on the 24th by mistake as I intended to stay only the night of the 24th. within the lapse of an hour I requested a cancellation at reception. I would like a refund for the night of the 25th which I have not used. Regards, Carlos Mauleon ±61 0452 586 292 carlos1mauleon@gmail.com
Carlos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Condition Very Clean and Customer Service
Joel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

.
2-night trip
Verified Expedia guest review

4/10 Fair

No me agrado el hotel ni la atención que ofrecían, nuestra habitación no contaba con papel higiénico, toallas, shampoo, entre otros.
1-night trip with friends
Verified Expedia guest review

6/10 Good

Limpio, bonito y bien ubicado, lástima de alimento
El hotel es nuevo, bien decorado y cómodo aunque sencillo. Solo que TODOS los días el desayuno llegó tarde y además MUY MALO Y FRÍO! Incomible! Mejor ofrezcan algo más sencillo!
Juan C, 4-night business trip
Verified Hotels.com guest review