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Sapphire Hotel Accommodation & Rooms

3 stars
35 Shepherds Bush RoadLondonEnglandW6 7LUUnited Kingdom
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Good3.2 / 5
Location
Great location
Service
Service is adequate
Comfort
Uncomfortable
205See all 205 Hotels.com reviews
From 248 reviewsTripAdvisor Traveller Rating

Sapphire Hotel Accommodation & Rooms

from ZAR 680
  • Single Room
  • Twin Room
  • Double Room
  • Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 14 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:30 PM-11:30 PM
  • Check-out time is 11 AM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Sapphire Hotel London
  • Sapphire London
  • Sapphire Hotel London, England

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

In the hotel

Food and drink
  • Free continental breakfast
Working away
  • Business center
  • Computer station
Services
  • Concierge services
  • Tours/ticket assistance
Facilities
  • Number of buildings/towers - 1
  • Television in common areas

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator

Sapphire Hotel Accommodation & Rooms’s small print

Also known as

  • Sapphire Hotel London
  • Sapphire London
  • Sapphire Hotel London, England

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 205 reviews

Sapphire Hotel Accommodation & Rooms
Excellent4.0 / 5
not bad. lots of transportation in area.
not a bad place... however, there was no air conditioner in my room. So, i was miserable. They did supply me with a fan, which helped tremendously. Hotel is conveniently located a few blocks away from Westfield Mall, as well as 2 Underground Stations. Plenty of bus stops around. Park nearby. Sushi around the corner was delicious. I needed a converter to plug in my phone to charge, and the guy right across the street, on the next block sold them. So it was great convenience. There is breakfast in the morning, but the head lady in charge of cooking had such an attitude with me. Made me feel sad and want to cry. She said "Help yourself"... but then told me to sit and wait for eggs. a girl brought me coffee, but I was not sure if it was milk she brought for the coffee, so i went back to grab some milk, from the same place where the head woman said "help yourself". instead, she got such an attitude with me, and told me to sit down. I wanted to cry. I felt so worthless. also, i thought i was looking for hotels with airport shuttle, but this hotel DOES NOT have airport shuttle. either way, just a short walk to Hammersmith station, and you hop on the train to Heathrow Airport. No big deal.
3 night trip
Sapphire Hotel Accommodation & Rooms
Excellent4.0 / 5
Great hotel for the money, unwelcoming management.
Was sent there from Pearl Hotel where I had originally booked. Breakfast served there for both hotels. Excellent breakfast, cooked, with an excellent choice included. Very pleasant bright dining room with very friendly and helpful staff.Comfortable room, excellent price for London. Only drawback is the management - owners I imagine - extremely unhelpful, bordering rude. Never encountered such staff. They could take some lessons from their breakfast staff - in fact they should let them run it! The young and large receptionist (male) made no offer to help me take my case up - 3 flights of stairs. Thankfully my son came at that point from the other hotel to help.
1 night family trip
Sapphire Hotel Accommodation & Rooms
Good3.0 / 5
Good for one only
Unreliable Wifi, no cups for water. Was in a room for 3 people and the hotel only provided 2 coffee cups for in room service. When asked for second pillow for each of us only one was provided. Plus side...Breakfast was included and it was a hot meal with friendly staff.
3 night family trip
Sapphire Hotel Accommodation & Rooms
Good3.0 / 5
Quite good. Breakfast was very nice 7 door down from hotel.
1 night trip
Sapphire Hotel Accommodation & Rooms
Good3.0 / 5
Short stay ok
Very reasonably priced for a single quite spacious room. Breakfast was included and was also cooked. WiFi was extremely poor and unable to download even a page. There was a fridge in the room that did not work. The bed was comfortable with good bedding
1 night trip

See all reviews

Sapphire Hotel Accommodation & Rooms

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