Guanko Hotel

Photo gallery for Guanko Hotel

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Deluxe Family Room  | Premium bedding, down comforters, free minibar, in-room safe
Superior Twin Room, 2 Twin Beds | Premium bedding, down comforters, free minibar, in-room safe
Deluxe Family Room  | Premium bedding, down comforters, free minibar, in-room safe
Superior Twin Room, 2 Twin Beds | Premium bedding, down comforters, free minibar, in-room safe

Overview of Guanko Hotel

Guanko Hotel

3.5 star property
3.5-star hotel in Chiayi City with 2 restaurants and bar/lounge

8,2/10 Very good

174 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bar
  • 24/7 front desk
Map
No.27, Zhongshun 1st St., West District, Chiayi City, 600
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
For families
  • Playground on site
  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Garden

Choose dates to view prices

About this area

What's nearby

  • In West District
  • Wenhua Road Night Market - 8 min drive
  • Beigang Chao-Tian Temple - 32 min drive
  • Guanziling Hot Springs - 42 min drive
  • Taiping Suspension Bridge - 38 min drive

Getting around

  • Chiayi (CYI) - 13 min drive
  • Chiayi Beimen Station - 8 min drive
  • Chiayi Jiabei Station - 11 min drive
  • Chiayi Station - 14 min walk
  • Free train station pick-up
  • Free train station drop-off

About this property

Guanko Hotel

3.5-star hotel in the heart of West District
You can look forward to a rooftop terrace, shopping on site, and a coffee shop/cafe at Guanko Hotel. Enjoy a meal at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), free train station pick-up, and RV/bus/truck parking
  • Express check-out, multilingual staff, and a 24-hour front desk
  • Guest reviews say good things about the breakfast
Room features
All guestrooms at Guanko Hotel have comforts such as premium bedding and air conditioning, as well as amenities like free stocked minibars and free WiFi.
Other conveniences in all rooms include:
  • Down comforters and rollaway/extra beds (surcharge)
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 85 rooms

Arriving/Leaving

  • Check-in time starts at 3:30 PM
  • Express check-in/out
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Check-in begins at 3:30 PM on Saturday and public holidays.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Free train station shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Playground

What to do

  • Shopping
  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2012
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Window screens
  • Laundry detergent

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of TWD 300 per person (approximately)

Children & extra beds

  • Rollaway beds are available for TWD 600 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including gloves, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Guanko
Guanko Chiayi
Guanko Hotel
Guanko Hotel Chiayi
Guanko Hotel Chiayi City
Guanko Chiayi City
Guanko Hotel Hotel
Guanko Hotel Chiayi City
Guanko Hotel Hotel Chiayi City

Frequently asked questions

Does Guanko Hotel offer free cancellation for a full refund?
Yes, Guanko Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Guanko Hotel?
As of 01 October 2022, prices found for a 1-night stay for 2 adults at Guanko Hotel on 02 October 2022 start from R1 230, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Guanko Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is parking offered on site at Guanko Hotel?
Yes, there's free self parking. Parking spots may be limited. RV/bus/truck parking is available.
What are the check-in and check-out times at Guanko Hotel?
You can check in starting at 3:30 PM. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Guanko Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Guanko Hotel also has a garden.
Are there restaurants at or near Guanko Hotel?
Yes, there are 2 onsite restaurants. Nearby restaurants include 八方雲集 (4-min walk), 八方雲集 (7-min walk), and Milkshop (11-min walk).
What's the area around Guanko Hotel like?
Guanko Hotel is in West District, a short 12-minute walk from Art Site of Chiayi Railway Warehouse and 13 minutes' walk from Chiayi Cultural and Creative Industries Park.

Overall score and ratings

8,2

Very good

8,5/10

Cleanliness

8,6/10

Staff & service

10,0/10

Amenities

8,4/10

Property conditions & facilities

9,2/10

Eco-friendliness

8/10 Very good

Hotel with all the comforts
The breakfast at guanko is especially good. The western set breakfast has really good fried chicken.
minbin, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Jenny, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice Hotel, Shuttle Service Will Be Appreciated
The hotel itself and the room we were assigned were great! We were also happy and surprised to find a very good Japanese restaurant nearby. The inly suggestion for the hotel is to provide more shuttle service to Chiayi train station so that guests don't need to lug all their heavy bags walking around.
1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Great hotel staff
Staff KW is an exceptional employee, great asset to your hotel. We arrived the hotel before check-in time; he offered and helped us with storing our luggage. He suggested that we go grab lunch and come back at check-in time. When we returned later, Wei took the time and helped us planned our trip to Alishan. He mentioned that on his day off Sat, which is next day, he was going to Alishan as well for fall foliage, and welcomed us to join him. After chatting with KW, we decided to meet KW at the bus stop in the morning. Wei helped us bough bus tickets and accompanied us to Alishan. On the way to Alishan, we chatted and noticed KW carried hotel brochures to distribute there, also while we were at the mountain train station, he helped other hotel guests buying next day train tickets. KW is such a generous and kind person. Really, who would go out his way to help someone that he barely knows? A Big Thank You to KW!
Verified Expedia guest review

8/10 Very good

Hotel is near Chiayi city, it is convenient to eating and shopping.
Verified Hotels.com guest review

8/10 Very good

Nice hotel near centre
Hotel is basic. City ctr is 5 mins by taxi. Breakfast finishes at 9am and we all missed it. Room is huge and basic design. Bathroom is clean and tidy. Staffs are helpful. Overall is find and we come back next time.
Verified Expedia guest review

8/10 Very good

Brief and Pleasant
Just a brief stay as I was on business. Staff was very courteous and helpful. Not near much but pleasant for short stay.
Verified Hotels.com guest review

8/10 Very good

Very Good Hotel
I enjoyed very much my stay at Guanko Hotel, particularly a free upgrade to a Deluxe Family Room on the top floor. The room is very big and comfy and I highly appreciated the quietness. Nice & helpful staffs. The free breakfast buffet looks horrible.
Verified Expedia guest review

4/10 Fair

Not expecting much but disappointing
The switch control was at the centre of the bed head. When you switch off the lights in the room to sleep, the indicating lights on the panel was glowing near your head in the dark. I had to use one pillow to cover the switch panel. The room only has 2 very thin and light pillows. Insufficient pillows given that I had to use one to block the switch panel. Pillow was too light and low. Caused me neck strain the next day. I had asked for a 3-pin adaptor but the staff told me that there were not enough staff at the moment and I had to go down to the front desk to get it myself. It was 11.45pm. The hotel should not be busy then. When I went to the counter immediately after the phone call, there were 3 staffs at the reception and the lobby area was dead quiet.
Verified Hotels.com guest review

8/10 Very good

Good Hotel, Recommended
I stayed at 5 different hotels in Taiwan this time around, and Guanko was just fine - it was nice for it's location in Jiayi. I would stay there again.
Verified Hotels.com guest review